# Can't create user from zoom API

**URL:** <https://devforum.zoom.us/t/cant-create-user-from-zoom-api/54079>\
**Category:** API and Webhooks\
**Created:** [July 13, 2021, 12:47pm UTC](https://devforum.zoom.us/t/cant-create-user-from-zoom-api/54079 "2021-07-13T12:47:02Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![masterlyapp](https://avatars.discourse-cdn.com/v4/letter/m/b5a626/32.png) [@masterlyapp](https://devforum.zoom.us/u/masterlyapp)\
**Post date:** [July 13, 2021, 12:47pm UTC](https://devforum.zoom.us/t/cant-create-user-from-zoom-api/54079/1 "2021-07-13T12:47:02Z")

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**Description**  
Hello there, I want to create user but the response is always 400 bad request.  
**Error**  
“response”: {

“code”: 2016,

“message”: “No permission, please contact Zoom customer support.”

},

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
JWT

**Which Endpoint/s?**  
[https://api.zoom.us/v2/users](https://api.zoom.us/v2/users)

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [July 14, 2021, 3:32pm UTC](https://devforum.zoom.us/t/cant-create-user-from-zoom-api/54079/2 "2021-07-14T15:32:00Z")

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Hi @masterlyapp,

Can you confirm that you meet the prerequisites for calling this endpoint? Please note that our Create User API requires a Pro or higher plan.

Thanks,  
Will

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [August 14, 2021, 1:32am UTC](https://devforum.zoom.us/t/cant-create-user-from-zoom-api/54079/3 "2021-08-14T01:32:10Z")

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