# Can't get the chat\_message.sent activity from webhook **URL:** \ **Category:** API and Webhooks\ **Created:** [October 19, 2022, 12:37am UTC](https://devforum.zoom.us/t/cant-get-the-chat-message-sent-activity-from-webhook/77586 "2022-10-19T00:37:51Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![testadmin1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/testadmin1/32/33827_2.png) [@testadmin1](https://devforum.zoom.us/u/testadmin1)\ **Post date:** [October 19, 2022, 12:37am UTC](https://devforum.zoom.us/t/cant-get-the-chat-message-sent-activity-from-webhook/77586/1 "2022-10-19T00:37:51Z")
Hi, I sent a file in the chat msg directly as in the attachment, and I didn’t get the corresponding webhook event generated, while it works if I reply a msg with the file. Could anyone tell me what should I do to get the chat\_message.sent event when I sent a file directly in the channel? Thanks. Best, Michelle ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [October 19, 2022, 12:41am UTC](https://devforum.zoom.us/t/cant-get-the-chat-message-sent-activity-from-webhook/77586/2 "2022-10-19T00:41:48Z")
Hi @testadmin1 , I believe this is unexpected behavior. Could you confirm if this is the first time you’re experiencing this? ---
**Author:** ![testadmin1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/testadmin1/32/33827_2.png) [@testadmin1](https://devforum.zoom.us/u/testadmin1)\ **Post date:** [October 19, 2022, 12:44am UTC](https://devforum.zoom.us/t/cant-get-the-chat-message-sent-activity-from-webhook/77586/3 "2022-10-19T00:44:59Z")
Hi Gianni, We encountered this all these days. If we only sent a file in the channel, there is no corresponding webhook event generated. Thanks. Best, Michelle ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [October 19, 2022, 12:47am UTC](https://devforum.zoom.us/t/cant-get-the-chat-message-sent-activity-from-webhook/77586/4 "2022-10-19T00:47:22Z")
Hi @testadmin1 , okay thanks for clarifying! I’m going to test this and escalate if I can reproduce. If I cannot, I’ll ask you to submit a support ticket. ---
**Author:** ![testadmin1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/testadmin1/32/33827_2.png) [@testadmin1](https://devforum.zoom.us/u/testadmin1)\ **Post date:** [October 19, 2022, 12:49am UTC](https://devforum.zoom.us/t/cant-get-the-chat-message-sent-activity-from-webhook/77586/6 "2022-10-19T00:49:18Z")
Sounds good, thank you! And would you please update here once you get the result? I appreciate it. ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [October 19, 2022, 12:58am UTC](https://devforum.zoom.us/t/cant-get-the-chat-message-sent-activity-from-webhook/77586/7 "2022-10-19T00:58:03Z")
Absolutely @testadmin1 ! ---
**Author:** ![testadmin1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/testadmin1/32/33827_2.png) [@testadmin1](https://devforum.zoom.us/u/testadmin1)\ **Post date:** [October 19, 2022, 5:01pm UTC](https://devforum.zoom.us/t/cant-get-the-chat-message-sent-activity-from-webhook/77586/8 "2022-10-19T17:01:18Z")
Hi Gianni, Any update? Thanks. Best, Michelle ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [October 21, 2022, 4:40pm UTC](https://devforum.zoom.us/t/cant-get-the-chat-message-sent-activity-from-webhook/77586/9 "2022-10-21T16:40:51Z")
@testadmin1 thank you for your patience, I’m looking to confirm expected behavior for this endpoint. I’m going to PM you for more info. ---
**Author:** ![testadmin1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/testadmin1/32/33827_2.png) [@testadmin1](https://devforum.zoom.us/u/testadmin1)\ **Post date:** [October 21, 2022, 9:05pm UTC](https://devforum.zoom.us/t/cant-get-the-chat-message-sent-activity-from-webhook/77586/10 "2022-10-21T21:05:07Z")
Thank you @gianni.zoom . Looking forward to your feedback. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [October 25, 2023, 12:41pm UTC](https://devforum.zoom.us/t/cant-get-the-chat-message-sent-activity-from-webhook/77586/11 "2023-10-25T12:41:07Z")
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