# Can't receive webhook

**URL:** <https://devforum.zoom.us/t/cant-receive-webhook/14062>\
**Category:** API and Webhooks\
**Created:** [April 20, 2020, 2:25pm UTC](https://devforum.zoom.us/t/cant-receive-webhook/14062 "2020-04-20T14:25:02Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![igor.kichuk](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/igor.kichuk/32/3143_2.png) [@igor.kichuk](https://devforum.zoom.us/u/igor.kichuk)\
**Post date:** [April 20, 2020, 2:25pm UTC](https://devforum.zoom.us/t/cant-receive-webhook/14062/1 "2020-04-20T14:25:02Z")

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**Description**

> Zoom will try to deliver the notification for **up to three times** for an event. If after executing the retry-logic, Zoom doesn’t receive a `2XX` response, no further notifications related to that event will be sent to your app’s **Event Notification Endpoint URL**.

Unfortunately this case has occurred. Should I recreate an application to try webhook again or is there another way?

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
OAuth with event subscription.

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:

1. Added event subscription for meeting.ended.
2. Created meeting by /users/me/meetings.
3. Joined.
4. Click “End meeting for all”
5. Have not received webhook.

**Additional context**  
I try to get webhook on private (not published) OAuth application.

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**Author:** ![michael.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael.zoom/32/37213_2.png) [@michael.zoom](https://devforum.zoom.us/u/michael.zoom)\
**Post date:** [April 20, 2020, 11:32pm UTC](https://devforum.zoom.us/t/cant-receive-webhook/14062/2 "2020-04-20T23:32:02Z")

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Hi @igor.kichuk, any information on an event can be retrieved through the API. Event Subscriptions are near real-time events; if you would like to retry the event, this will send a new event.

In your endpoint URL, respond with a `200` status to confirm the receipt of the event.

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**Author:** ![igor.kichuk](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/igor.kichuk/32/3143_2.png) [@igor.kichuk](https://devforum.zoom.us/u/igor.kichuk)\
**Post date:** [April 21, 2020, 1:51pm UTC](https://devforum.zoom.us/t/cant-receive-webhook/14062/3 "2020-04-21T13:51:19Z")

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@michael.zoom, thanks for your reply. I retried the event but webhook has not received. I have no idea why. I even can’t see this request in nginx. I thought that problem is with the access to the server but anybody can send request to the server. I sent request to webhook endpoind without auth code and received 401 response code. I sent request with auth code and received 200 response code. Both cases I have seen in the nginx logs, but webhook was not received after event retry. Looks like webhook was not sent.  
Maybe is there an webhook logs like for Webhook only app? It would help me to find a malfunction.

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**Author:** ![igor.kichuk](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/igor.kichuk/32/3143_2.png) [@igor.kichuk](https://devforum.zoom.us/u/igor.kichuk)\
**Post date:** [April 22, 2020, 8:08am UTC](https://devforum.zoom.us/t/cant-receive-webhook/14062/4 "2020-04-22T08:08:04Z")

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The recreated OAuth app with Event Subscription has helped me.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 23, 2020, 4:37pm UTC](https://devforum.zoom.us/t/cant-receive-webhook/14062/5 "2020-04-23T16:37:11Z")

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Hey @igor.kichuk,

Were you able to resolve the issue?

Thanks,  
Tommy

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**Author:** ![igor.kichuk](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/igor.kichuk/32/3143_2.png) [@igor.kichuk](https://devforum.zoom.us/u/igor.kichuk)\
**Post date:** [April 27, 2020, 8:11am UTC](https://devforum.zoom.us/t/cant-receive-webhook/14062/6 "2020-04-27T08:11:18Z")

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Hi, @tommy.

I have marked recreating app as a solution.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 30, 2020, 4:18pm UTC](https://devforum.zoom.us/t/cant-receive-webhook/14062/7 "2020-04-30T16:18:25Z")

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Thanks @igor.kichuk! Glad your issue was solved! 🙂

-Tommy

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 8:58pm UTC](https://devforum.zoom.us/t/cant-receive-webhook/14062/8 "2020-08-21T20:58:43Z")

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