# Can't retrieve user channels **URL:** \ **Category:** API and Webhooks\ **Created:** [January 10, 2020, 12:04pm UTC](https://devforum.zoom.us/t/cant-retrieve-user-channels/7446 "2020-01-10T12:04:00Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![clement.bareth](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/clement.bareth/32/2871_2.png) [@clement.bareth](https://devforum.zoom.us/u/clement.bareth)\ **Post date:** [January 10, 2020, 12:04pm UTC](https://devforum.zoom.us/t/cant-retrieve-user-channels/7446/1 "2020-01-10T12:04:00Z")
**Description** When contacting [https://api.zoom.us/v2/chat/users/me/channels](https://api.zoom.us/v2/chat/users/me/channels), number of records is always 0 even if I participate in several channels **Error** Can’t retrieve user channels **Which App Type (OAuth / Chatbot / JWT / Webhook)?** I’m using an OAuth app **Which Endpoint/s?** [https://api.zoom.us/v2/chat/users/me/channels](https://api.zoom.us/v2/chat/users/me/channels) ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [January 10, 2020, 11:03pm UTC](https://devforum.zoom.us/t/cant-retrieve-user-channels/7446/2 "2020-01-10T23:03:38Z")
Hey @clement.bareth, thanks for posting and using Zoom! Can you please share your App ID, Client ID, and the response so I can take a look? Thanks, Tommy ---
**Author:** ![jordan.bean](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jordan.bean/32/6084_2.png) [@jordan.bean](https://devforum.zoom.us/u/jordan.bean)\ **Post date:** [April 14, 2020, 4:29pm UTC](https://devforum.zoom.us/t/cant-retrieve-user-channels/7446/3 "2020-04-14T16:29:27Z")
I see the same issue. I have requested both the `chat_channel:read` & `chat_channel:write` scopes, but I do not get back any of my channels that I have joined via the Zoom desktop client. Interesting, if I create a channel via the API, I get that channel back when I run the same API call to list my channels. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [April 15, 2020, 6:12pm UTC](https://devforum.zoom.us/t/cant-retrieve-user-channels/7446/4 "2020-04-15T18:12:04Z")
Hey @jordan.bean, Can you confirm you have the following permission in the [roles settings](https://zoom.us/role#/)? Please try and let me know if that fixes it. ![Screen Shot 2020-04-15 at 12.10.00 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/7/71d64b3d20e3649fb18ac1f507fa68e90927a874.png) Thanks, Tommy ---
**Author:** ![jordan.bean](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jordan.bean/32/6084_2.png) [@jordan.bean](https://devforum.zoom.us/u/jordan.bean)\ **Post date:** [April 15, 2020, 6:17pm UTC](https://devforum.zoom.us/t/cant-retrieve-user-channels/7446/5 "2020-04-15T18:17:56Z")
I get an error when trying to navigate to that URL after signing in “Access restricted. (200)” ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [April 16, 2020, 5:44am UTC](https://devforum.zoom.us/t/cant-retrieve-user-channels/7446/6 "2020-04-16T05:44:04Z")
Hey @jordan.bean, You will need to ask your Zoom account admin / owner to enable that setting for you. Thanks, Tommy ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 8:15pm UTC](https://devforum.zoom.us/t/cant-retrieve-user-channels/7446/7 "2020-08-21T20:15:09Z")