# Can't see Call Logs from JWT apps **URL:** \ **Category:** App Marketplace\ **Tags:** jwt\ **Created:** [August 4, 2023, 12:46pm UTC](https://devforum.zoom.us/t/cant-see-call-logs-from-jwt-apps/92935 "2023-08-04T12:46:50Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![jakub.sochacki](https://avatars.discourse-cdn.com/v4/letter/j/43a26b/32.png) [@jakub.sochacki](https://devforum.zoom.us/u/jakub.sochacki)\ **Post date:** [August 4, 2023, 12:46pm UTC](https://devforum.zoom.us/t/cant-see-call-logs-from-jwt-apps/92935/1 "2023-08-04T12:46:50Z")
Hey, I am preparing to decommission JWT App. I looked into it a few weeks ago, and I remember that when I checked “Call Logs” I could see many requests every hour. I checked again today, and I cannot see any logs. I know for a fact that JWT app is being actively used, I disabled it for a moment and got an error right away when trying to use the integration. But I am not seeing any calls. This is important because I identified one integration that still uses JWT, but there could be more. I will fix the one I know about, but then I would like to see if there are more calls. As a test I made an API call using the JWT Token from Postman, and I can see that call on the list, but nothing more. Other people with Admin accounts can’t even see that test call I made. Any ideas why Call Logs are not visible? Should they be visible to all admins? ---
**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\ **Post date:** [August 7, 2023, 7:08am UTC](https://devforum.zoom.us/t/cant-see-call-logs-from-jwt-apps/92935/2 "2023-08-07T07:08:26Z")
@jakub.sochacki Goto [App Marketplace](http://marketplace.zoom.us/user/dashboard/install-apps) you should be able to see something similar to this (screenshot below) ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/2/1/2117f0781dd33f36ee50d2c3f5305a7c53ea2b07.png) Do you see APIs calls under your JWT App Type? This is under the metrics column (screenshot below) ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/9/3/933fcc72d02c38c9c9b1181a5871c7c68ca3ce79.png) If you do see something, click on actions (screenshot below) and click on “view call logs” ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/2/b/2b17a9dd23163a95f78d1563c44e973dc8044796.png) ---
**Author:** ![jakub.sochacki](https://avatars.discourse-cdn.com/v4/letter/j/43a26b/32.png) [@jakub.sochacki](https://devforum.zoom.us/u/jakub.sochacki)\ **Post date:** [August 7, 2023, 9:40am UTC](https://devforum.zoom.us/t/cant-see-call-logs-from-jwt-apps/92935/3 "2023-08-07T09:40:05Z")
@chunsiong.zoom I tried to include screenshots in my original message, but I am getting an error. Here are the screenshots: [Imgur: The magic of the Internet](https://imgur.com/a/NbyD8z2) I can see the JWT app on the account. I also have Google Workspace app added. When I click to see the logs of JWT app, it takes me to the page where I can see logs from Google Workspace app (the Zoom meetings created) and I can see two API calls to JWT app that I made using Postman. But I cannot see any other calls to JWT APP. However, I know those calls are happening, because as soon as I disabled the APP, one of my integrations failed. ---
**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\ **Post date:** [August 7, 2023, 10:17am UTC](https://devforum.zoom.us/t/cant-see-call-logs-from-jwt-apps/92935/4 "2023-08-07T10:17:33Z")
@jakub.sochacki Regardless of the logs visibility, are you able to migrate your JWT app type to a Server to Server Oauth App type? ---
**Author:** ![jakub.sochacki](https://avatars.discourse-cdn.com/v4/letter/j/43a26b/32.png) [@jakub.sochacki](https://devforum.zoom.us/u/jakub.sochacki)\ **Post date:** [August 7, 2023, 11:19am UTC](https://devforum.zoom.us/t/cant-see-call-logs-from-jwt-apps/92935/5 "2023-08-07T11:19:53Z")
@chunsiong.zoom Not really, because I would like to see the logs to figure out what other third party services are using this integration. I can migrate the one I know about, and then I would like to see if there are more calls coming. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [September 3, 2023, 10:47pm UTC](https://devforum.zoom.us/t/cant-see-call-logs-from-jwt-apps/92935/6 "2023-09-03T22:47:20Z")
Closed on September 3, 2023, 10:47pm UTC This topic was automatically closed after 30 days. New replies are no longer allowed.