# Can't start recording in client View

**URL:** <https://devforum.zoom.us/t/cant-start-recording-in-client-view/64270>\
**Category:** Web\
**Created:** [February 14, 2022, 9:40am UTC](https://devforum.zoom.us/t/cant-start-recording-in-client-view/64270 "2022-02-14T09:40:16Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![ijf](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ijf/32/35109_2.png) [@ijf](https://devforum.zoom.us/u/ijf)\
**Post date:** [February 14, 2022, 9:40am UTC](https://devforum.zoom.us/t/cant-start-recording-in-client-view/64270/1 "2022-02-14T09:40:17Z")

</div>

**Description**  
I’m working on an e-learning site. We are creating zoom meeting inside courses trough zoom meeting API. That part is working fine. But when I start a meeting on the website as host (role in signeture is 1) with clientView, it displays the recording option but the button does nothing. When we create the meeting with autmatic recording enabled on the cloud, the meeting starts end the recording is on, but i can only pause recording and can’t resume after.

**Browser Console Error**  
Here is the debug console messages:

- The only error i got is a type error in zoom-meeting-2.2.0.min.js, but I dont know it is related to this issue.

zoom-meeting-2.2.0.min.js:2 ################# states: ,true,true,true  
zoom-meeting-2.2.0.min.js:2 @ UI audio rules: ,true,true,false  
zoom-meeting-2.2.0.min.js:2 @ UI video rules: ,true  
zoom-meeting-2.2.0.min.js:2 INIT, isAudioConnected, isMicUnmuted, isVideoStarted,true,true,true  
zoom-meeting-2.2.0.min.js:2 pre load wasm success:  
zoom-meeting-2.2.0.min.js:2 pre load wasm success:  
zoom-meeting-2.2.0.min.js:2 [Deprecation] The ScriptProcessorNode is deprecated. Use AudioWorkletNode instead.  
e @ zoom-meeting-2.2.0.min.js:2  
g @ zoom-meeting-2.2.0.min.js:2  
v @ zoom-meeting-2.2.0.min.js:2  
h @ zoom-meeting-2.2.0.min.js:2  
k @ zoom-meeting-2.2.0.min.js:2  
Promise.then (async)  
w @ zoom-meeting-2.2.0.min.js:2  
(anonymous) @ zoom-meeting-2.2.0.min.js:2  
(anonymous) @ zoom-meeting-2.2.0.min.js:2  
qi @ react-dom.min.js:130  
ui @ react-dom.min.js:133  
(anonymous) @ react-dom.min.js:158  
unstable\_runWithPriority @ react.min.js:27  
Vc @ react-dom.min.js:158  
Sc @ react-dom.min.js:158  
Z @ react-dom.min.js:156  
Zg @ react-dom.min.js:159  
notify @ zoom-meeting-2.2.0.min.js:2  
t.notifyNestedSubs @ zoom-meeting-2.2.0.min.js:2  
t.handleChangeWrapper @ zoom-meeting-2.2.0.min.js:2  
a @ redux.min.js:1  
(anonymous) @ redux-thunk.min.js:1  
(anonymous) @ redux.min.js:1  
value @ zoom-meeting-2.2.0.min.js:2  
x @ zoom-meeting-2.2.0.min.js:2  
init @ zoom-meeting-2.2.0.min.js:2  
(anonymous) @ 13:509  
k @ front.min.js?a9e273505cc5dcc2262b2fda426e3bdd:4  
fireWith @ front.min.js?a9e273505cc5dcc2262b2fda426e3bdd:4  
ready @ front.min.js?a9e273505cc5dcc2262b2fda426e3bdd:4  
g @ front.min.js?a9e273505cc5dcc2262b2fda426e3bdd:2  
zoom-meeting-2.2.0.min.js:2 InputMicDetector is listening  
zoom-meeting-2.2.0.min.js:2 Action is triggered and the result is  
zoom-meeting-2.2.0.min.js:2 lib state =\> isAudioConnected,true  
zoom-meeting-2.2.0.min.js:2 lib state =\> isMicUnmuted,true  
zoom-meeting-2.2.0.min.js:2 lib state =\> isVideoStarted,  
zoom-meeting-2.2.0.min.js:2 End  
zoom-meeting-2.2.0.min.js:2 Action is triggered and the result is  
zoom-meeting-2.2.0.min.js:2 lib state =\> isAudioConnected,true  
zoom-meeting-2.2.0.min.js:2 lib state =\> isMicUnmuted,true  
zoom-meeting-2.2.0.min.js:2 lib state =\> isVideoStarted,  
zoom-meeting-2.2.0.min.js:2 End  
zoom-meeting-2.2.0.min.js:2 Action is triggered and the result is  
zoom-meeting-2.2.0.min.js:2 lib state =\> isAudioConnected,true  
zoom-meeting-2.2.0.min.js:2 lib state =\> isMicUnmuted,true  
zoom-meeting-2.2.0.min.js:2 lib state =\> isVideoStarted,true  
zoom-meeting-2.2.0.min.js:2 End  
zoom-meeting-2.2.0.min.js:2 Action is triggered and the result is  
zoom-meeting-2.2.0.min.js:2 lib state =\> isAudioConnected,true  
zoom-meeting-2.2.0.min.js:2 lib state =\> isMicUnmuted,true  
zoom-meeting-2.2.0.min.js:2 lib state =\> isVideoStarted,true  
zoom-meeting-2.2.0.min.js:2 End  
zoom-meeting-2.2.0.min.js:2 ############ payload @1st: ,[object Object]  
zoom-meeting-2.2.0.min.js:2 Action is triggered and the result is  
zoom-meeting-2.2.0.min.js:2 page state =\> isAudioConnected,true  
zoom-meeting-2.2.0.min.js:2 page state =\> isMicUnmuted,true  
zoom-meeting-2.2.0.min.js:2 page state =\> isVideoStarted,true  
zoom-meeting-2.2.0.min.js:2 End  
zoom-meeting-2.2.0.min.js:2 @ UI audio rules: ,true,true,false  
zoom-meeting-2.2.0.min.js:2 Action is triggered and the result is  
zoom-meeting-2.2.0.min.js:2 page state =\> isAudioConnected,true  
zoom-meeting-2.2.0.min.js:2 page state =\> isMicUnmuted,true  
zoom-meeting-2.2.0.min.js:2 page state =\> isVideoStarted,true  
zoom-meeting-2.2.0.min.js:2 End  
zoom-meeting-2.2.0.min.js:2 @ UI video rules: ,true  
zoom-meeting-2.2.0.min.js:2 Action is triggered and the result is  
zoom-meeting-2.2.0.min.js:2 lib state =\> isAudioConnected,true  
zoom-meeting-2.2.0.min.js:2 lib state =\> isMicUnmuted,true  
zoom-meeting-2.2.0.min.js:2 lib state =\> isVideoStarted,true  
zoom-meeting-2.2.0.min.js:2 End  
zoom-meeting-2.2.0.min.js:2 TypeError: Cannot read properties of undefined (reading ‘parentNode’)  
u @ zoom-meeting-2.2.0.min.js:2  
w @ zoom-meeting-2.2.0.min.js:2  
(anonymous) @ zoom-meeting-2.2.0.min.js:2  
setTimeout (async)  
C @ zoom-meeting-2.2.0.min.js:2  
join @ zoom-meeting-2.2.0.min.js:2  
success @ 13:515  
z @ zoom-meeting-2.2.0.min.js:2  
value @ zoom-meeting-2.2.0.min.js:2  
x @ zoom-meeting-2.2.0.min.js:2  
init @ zoom-meeting-2.2.0.min.js:2  
(anonymous) @ 13:509  
k @ front.min.js?a9e273505cc5dcc2262b2fda426e3bdd:4  
fireWith @ front.min.js?a9e273505cc5dcc2262b2fda426e3bdd:4  
ready @ front.min.js?a9e273505cc5dcc2262b2fda426e3bdd:4  
g @ front.min.js?a9e273505cc5dcc2262b2fda426e3bdd:2  
zoom-meeting-2.2.0.min.js:2 Action is triggered and the result is  
zoom-meeting-2.2.0.min.js:2 lib state =\> isAudioConnected,true  
zoom-meeting-2.2.0.min.js:2 lib state =\> isMicUnmuted,true  
zoom-meeting-2.2.0.min.js:2 lib state =\> isVideoStarted,false  
zoom-meeting-2.2.0.min.js:2 End  
zoom-meeting-2.2.0.min.js:2 Action is triggered and the result is  
zoom-meeting-2.2.0.min.js:2 lib state =\> isAudioConnected,false  
zoom-meeting-2.2.0.min.js:2 lib state =\> isMicUnmuted,true  
zoom-meeting-2.2.0.min.js:2 lib state =\> isVideoStarted,false  
zoom-meeting-2.2.0.min.js:2 End  
zoom-meeting-2.2.0.min.js:2 – Ping RWC Success --,auth=aKAiWo\_0qnYmM2hOKS8xj6-7kKVtUNRUvCPTiQuZQDM&rwcToken=Y7grXVmOWKJKaTETF2zZbHIARf9rkns344syIcgHBUI&dmz=1  
zoom-meeting-2.2.0.min.js:2 – Ping RWC Success --,  
zoom-meeting-2.2.0.min.js:2 creatAVSocket  
zoom-meeting-2.2.0.min.js:2 \>\>\>\>\>\>\>\> CREATE JSMEDIASKD INSTANCE \<\<\<\<\<\<\<\<  
zoom-meeting-2.2.0.min.js:2 \>\>\>\>\>\>\>\>INIT JSMEDIASDK\<\<\<\<\<\<\<\<  
zoom-meeting-2.2.0.min.js:2 initSharingDecode  
zoom-meeting-2.2.0.min.js:2 initSharingEncode  
zoom-meeting-2.2.0.min.js:2 initVideoDecode  
zoom-meeting-2.2.0.min.js:2 initVideoEncode  
zoom-meeting-2.2.0.min.js:2 initAudioDecode  
zoom-meeting-2.2.0.min.js:2 initAudioEncode  
1506\_js\_media.min.js:1 sharing decode fileURL:  
1506\_js\_media.min.js:1  
13:523 {method: ‘join’, status: true, errorCode: 0, errorMessage: null, result: null}  
cb433c84-0363-4cba-a05a-6bcb95681f9e:1 ready to start!  
ee2c21d5-d27f-4ed5-b1a5-f9cd483e9604:1 ready to start!  
77de0bd2-3811-4bcd-9c91-2eefc362dddb:1 ready to dec video!  
26d25541-8a33-4b1e-8495-f5f5eb8d1857:1 ready to dec video!  
cb433c84-0363-4cba-a05a-6bcb95681f9e:1 JsAudioDec.js receive startMedia  
cb433c84-0363-4cba-a05a-6bcb95681f9e:1 Open\_Audio\_WebSocket\_Connect  
ee2c21d5-d27f-4ed5-b1a5-f9cd483e9604:1 JsAudioDec.js receive startMedia  
ee2c21d5-d27f-4ed5-b1a5-f9cd483e9604:1 Open\_Audio\_WebSocket\_Connect  
ab2cce39-3df6-4018-8696-b8c0a08bb327:1 Open\_Sharing\_WebSocket\_Connect  
2fd2d40f-6e36-4246-abdb-04c282610800:1 Open\_Sharing\_WebSocket\_Connect  
77de0bd2-3811-4bcd-9c91-2eefc362dddb:1 Open\_Video\_WebSocket\_Connect  
26d25541-8a33-4b1e-8495-f5f5eb8d1857:1 Open\_Video\_WebSocket\_Connect  
77de0bd2-3811-4bcd-9c91-2eefc362dddb:1 consume interval 3

**Which Web Meeting SDK version?**  
2.2.0

**Meeting SDK Code Snippets**

```
    <script type="text/javascript">

    $(document).ready(function () {

        ZoomMtg.preLoadWasm();
        ZoomMtg.prepareWebSDK();

```

// loads language files, also passes any error messages to the ui  
ZoomMtg.i18n.load(‘en-US’);  
ZoomMtg.i18n.reload(‘en-US’);

```
        ZoomMtg.setZoomJSLib('https://source.zoom.us/2.2.0/lib', '/av');

        ZoomMtg.record({
            record: true
        });

        ZoomMtg.showRecordFunction({
            show: true
        });

        var leaveUrl = 'https://academy.ijf.org/zoom/scheduled-meetings'

        ZoomMtg.init({
                    leaveUrl: leaveUrl,
                    debug: true,
                    disableCORP: false,
                    success: function(success){

                        ZoomMtg.join({
                            apiKey: "{APY_KEY}",
                            signature: "{SIGNATURE}",
                            meetingNumber: {MEETING_NUMBER},
                            passWord: "123456",
                            userName: "John Doe",
                            userEmail: "",
                            success: function(success) {
                                console.log(success);
                            },
                            error: function(error) {
                                console.log(error);
                            }
                        })
                    },
                    error: function(error) {
                        console.log(error)
                    }
        });

                });

</script>

```

**Device (please complete the following information):**

- Device: Windows PC (Intel(R) Core™ i5-10500 CPU)
- OS: Windows 10 Pro 21H2
- Browser: Chrome
- Browser Version 98.0.4758.82 (Official Build) (x64)]

---

<div class="post-metadata">

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [March 11, 2022, 11:33pm UTC](https://devforum.zoom.us/t/cant-start-recording-in-client-view/64270/2 "2022-03-11T23:33:20Z")

</div>

Hi, @ijf,

Thank you for posting in the Developer Forum – I am happy to help. First, can you verify if the described behavior happens when testing outside of your current implementation? Without knowing too much about your project, or its dependence, my best suggestion is to test again with our [Sample Web version 2.3.0](https://github.com/zoom/sample-app-web). Then I’ll be able to tell if it’s something broken on our side, and work with our developers on it. If not, then it’s possible there’s something specific to your setup.

Be sure to test with SharedArrayBuffer enabled when testing , you can check out our Cors guide below :

> **[Web SDK Gallery View](https://marketplace.zoom.us/docs/sdk/overview/improve-performance/)**
>
> The Zoom Developer Platform is an open platform that allows third-party developers to build applications and integrations upon Zoom’s video-first unified communications platform.

Let me know if you have any questions about this.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [April 11, 2022, 9:33am UTC](https://devforum.zoom.us/t/cant-start-recording-in-client-view/64270/3 "2022-04-11T09:33:24Z")

</div>

Closed on April 11, 2022, 9:33am UTC

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