# Capture resolution for Video SDK **URL:** \ **Category:** Video SDK\ **Created:** [August 5, 2022, 2:06pm UTC](https://devforum.zoom.us/t/capture-resolution-for-video-sdk/73731 "2022-08-05T14:06:43Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![jon.roberts](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.roberts/32/39643_2.png) [@jon.roberts](https://devforum.zoom.us/u/jon.roberts)\ **Post date:** [August 5, 2022, 2:06pm UTC](https://devforum.zoom.us/t/capture-resolution-for-video-sdk/73731/1 "2022-08-05T14:06:43Z")
I know that in the videosdk for web 720p video capture is heavily dependent on a number of factors, but 360p is pretty low. Is there any way to get the capture up to 480p? What is the max resolution for the windows, iOS, and Android video-sdk? ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [August 10, 2022, 2:33am UTC](https://devforum.zoom.us/t/capture-resolution-for-video-sdk/73731/2 "2022-08-10T02:33:47Z")
Hi @jon.roberts , Here is how to achieve 720p for video SDK web: [Web SDK 720p video](https://marketplace.zoom.us/docs/sdk/overview/720p/#video-sdk-for-web) The following is required to send 720p video from the Web SDKs: \*Desktop Chrome version 97 or higher on macOS 12+ with an Intel or AMD graphics card \*Desktop Chrome version 95 or higher on Windows with an Intel graphics card \*Desktop Chrome 98 or higher on Windows with an NVIDIA graphics card. Zoom is working to support Desktop Safari, Firefox, and Edge on Windows and M1 Macs, and mobile browsers. iOS video quality guidance: [Video quality preference](https://marketplace.zoom.us/docs/sdk/video/ios/advanced/video-preference/) Android video quality guidance: [Video quality preference](https://marketplace.zoom.us/docs/sdk/video/android/advanced/video-preference/) Windows video quality guidance: [Video quality preference](https://marketplace.zoom.us/docs/sdk/video/windows/advanced/video-preference/) In general, video resolution for video SDK is dependent upon your configurations, but here is what is available: \*Default 90P \*Desktop: support up to 1080P \*Mobile: support up to 720P \*Auto downgraded to lower res in low bandwidth situations \*Configurable at video sender end; mobile & desktop Gianni ---
**Author:** ![jon.roberts](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.roberts/32/39643_2.png) [@jon.roberts](https://devforum.zoom.us/u/jon.roberts)\ **Post date:** [August 10, 2022, 8:43pm UTC](https://devforum.zoom.us/t/capture-resolution-for-video-sdk/73731/3 "2022-08-10T20:43:12Z")
Thanks, We’re scratching our heads trying to figure out why one PC doesn’t seem to use 720P when the other does. Other than the slower CPU, the lower res PC has higher specs: This one does 720p: Windows tablet. 8 GB ram GPU: Intel HD Graphics 620 CPU: Intel Core i5-7300U @ 2.6GHz While streaming video, CPU and GPU hover around 40% utilization. This one stays as 360p: Lenovo Mini PC 8 GB ram GPU: Intel UHD Graphics 630 CPU: Intel Core i5-8500T @ 2.1GHz While streaming video, CPU and GPU hover around 20% utilization. Both are running Windows 10 Pro, using Chrome 97 ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [September 29, 2022, 7:58pm UTC](https://devforum.zoom.us/t/capture-resolution-for-video-sdk/73731/4 "2022-09-29T19:58:27Z")
Hmm @jon.roberts , which version of Video SDK are using? Web v1.2.0 should support 720p on all major desktop browsers. If you’re still experiencing this, I would love to get more information by getting the video session details, screenshots and any console outputs available. It would be helpful to share the quality of service API response from the session test as well. You can find the endpoint here: [Zoom Video SDK API](https://marketplace.zoom.us/docs/api-reference/video-sdk/methods/#operation/sessionUsersQOS) Thank you! ---
**Author:** ![jon.roberts](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.roberts/32/39643_2.png) [@jon.roberts](https://devforum.zoom.us/u/jon.roberts)\ **Post date:** [October 6, 2022, 8:05pm UTC](https://devforum.zoom.us/t/capture-resolution-for-video-sdk/73731/5 "2022-10-06T20:05:48Z")
Yes, unfortunately still experiencing this issue. I’ve updated to the 1.5.0 version of the SDK. The good news is that the M1 mac support works! I’ve attached a few screenshots from the log and my fancy widget. ![log](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/6/666ca5fea6c71cf2481b238f6a21e048af35447c.png) ![widget](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/b/6/b67a73341dc8053d963a5195d050c56bb8b230a0.png) Below is the session QOS response from the API: The jon.provider user streams at 720p and is on an MacBook Pro with an M1 processors. The jon.nurse user is on the lenovo machine that will stay at 360p Its specs are: Lenovo Mini PC 8 GB ram GPU: Intel UHD Graphics 630 CPU: Intel Core i5-8500T @ 2.1GHz While streaming video, CPU and GPU hover around 20% utilization. ```auto { "page_size": 10, "next_page_token": "", "users": [ { "id": "16778240", "name": "jon.provider", "device": "Web", "location": "Bethel Park (US)", "ip_address": "100.6.101.73", "network_type": "Others", "data_center": "United States (IAD Top)", "connection_type": "SSL", "join_time": "2022-10-06T19:03:59Z", "leave_time": "2022-10-06T19:08:57Z", "user_qos": [ { "date_time": "2022-10-06T19:04:00Z", "audio_input": { "bitrate": "", "latency": "", "jitter": "", "avg_loss": "", "max_loss": "" }, "audio_output": { "bitrate": "", "latency": "", "jitter": "", "avg_loss": "", "max_loss": "" }, "video_input": { "bitrate": "103 kbps", "latency": "0 ms", "jitter": "7 ms", "avg_loss": "0.0%", "max_loss": "0.0%", "resolution": "", "frame_rate": "" }, "video_output": { "bitrate": "101 kbps", "latency": "0 ms", "jitter": "2 ms", "avg_loss": "0.0%", "max_loss": "0.0%", "resolution": "", "frame_rate": "" }, "as_input": { "bitrate": "", "latency": "", "jitter": "", "avg_loss": "", "max_loss": "", "resolution": "", "frame_rate": "" }, "as_output": { "bitrate": "", "latency": "", "jitter": "", "avg_loss": "", "max_loss": "", "resolution": "", "frame_rate": "" }, "cpu_usage": { "zoom_min_cpu_usage": "0%", "zoom_avg_cpu_usage": "0%", "zoom_max_cpu_usage": "0%", "system_max_cpu_usage": "0%" } }, { "date_time": "2022-10-06T19:05:00Z", "audio_input": { "bitrate": "", "latency": "", "jitter": "", "avg_loss": "", "max_loss": "" }, "audio_output": { "bitrate": "", "latency": "", "jitter": "", "avg_loss": "", "max_loss": "" }, "video_input": { "bitrate": "117 kbps", "latency": "0 ms", "jitter": "7 ms", "avg_loss": "0.0%", "max_loss": "0.0%", "resolution": "", "frame_rate": "" }, "video_output": { "bitrate": "1274 kbps", "latency": "0 ms", "jitter": "6 ms", "avg_loss": "0.0%", "max_loss": "0.0%", "resolution": "", "frame_rate": "" }, "as_input": { "bitrate": "", "latency": "", "jitter": "", "avg_loss": "", "max_loss": "", "resolution": "", "frame_rate": "" }, "as_output": { "bitrate": "", "latency": "", "jitter": "", "avg_loss": "", "max_loss": "", "resolution": "", "frame_rate": "" }, "cpu_usage": { "zoom_min_cpu_usage": "0%", "zoom_avg_cpu_usage": "0%", "zoom_max_cpu_usage": "0%", "system_max_cpu_usage": "0%" } }, { "date_time": "2022-10-06T19:06:00Z", "audio_input": { "bitrate": "", "latency": "", "jitter": "", "avg_loss": "", "max_loss": "" }, "audio_output": { "bitrate": "", "latency": "", "jitter": "", "avg_loss": "", "max_loss": "" }, "video_input": { "bitrate": "142 kbps", "latency": "0 ms", "jitter": "7 ms", "avg_loss": "0.0%", "max_loss": "0.0%", "resolution": "", "frame_rate": "" }, "video_output": { "bitrate": "", "latency": "", "jitter": "", "avg_loss": "", "max_loss": "", "resolution": "", "frame_rate": "" }, "as_input": { "bitrate": "", "latency": "", "jitter": "", "avg_loss": "", "max_loss": "", "resolution": "", "frame_rate": "" }, "as_output": { "bitrate": "", "latency": "", "jitter": "", "avg_loss": "", "max_loss": "", "resolution": "", "frame_rate": "" }, "cpu_usage": { "zoom_min_cpu_usage": "0%", "zoom_avg_cpu_usage": "0%", "zoom_max_cpu_usage": "0%", "system_max_cpu_usage": "0%" } }, { "date_time": "2022-10-06T19:07:00Z", "audio_input": { "bitrate": "", "latency": "", "jitter": "", "avg_loss": "", "max_loss": "" }, "audio_output": { "bitrate": "", "latency": "", "jitter": "", "avg_loss": "", "max_loss": "" }, "video_input": { "bitrate": "93 kbps", "latency": "0 ms", "jitter": "7 ms", "avg_loss": "0.0%", "max_loss": "0.0%", "resolution": "", "frame_rate": "" }, "video_output": { "bitrate": "1720 kbps", "latency": "0 ms", "jitter": "6 ms", "avg_loss": "0.0%", "max_loss": "0.0%", "resolution": "", "frame_rate": "" }, "as_input": { "bitrate": "", "latency": "", "jitter": "", "avg_loss": "", "max_loss": "", "resolution": "", "frame_rate": "" }, "as_output": { "bitrate": "", "latency": "", "jitter": "", "avg_loss": "", "max_loss": "", "resolution": "", "frame_rate": "" }, "cpu_usage": { "zoom_min_cpu_usage": "0%", "zoom_avg_cpu_usage": "0%", "zoom_max_cpu_usage": "0%", "system_max_cpu_usage": "0%" } }, { "date_time": "2022-10-06T19:08:00Z", "audio_input": { "bitrate": "", "latency": "", "jitter": "", "avg_loss": "", "max_loss": "" }, "audio_output": { "bitrate": "", "latency": "", "jitter": "", "avg_loss": "", "max_loss": "" }, "video_input": { "bitrate": "91 kbps", "latency": "0 ms", "jitter": "7 ms", "avg_loss": "0.0%", "max_loss": "0.0%", "resolution": "", "frame_rate": "" }, "video_output": { "bitrate": "1754 kbps", "latency": "0 ms", "jitter": "7 ms", "avg_loss": "0.0%", "max_loss": "0.0%", "resolution": "", "frame_rate": "" }, "as_input": { "bitrate": "", "latency": "", "jitter": "", "avg_loss": "", "max_loss": "", "resolution": "", "frame_rate": "" }, "as_output": { "bitrate": "", "latency": "", "jitter": "", "avg_loss": "", "max_loss": "", "resolution": "", "frame_rate": "" }, "cpu_usage": { "zoom_min_cpu_usage": "0%", "zoom_avg_cpu_usage": "0%", "zoom_max_cpu_usage": "0%", "system_max_cpu_usage": "0%" } } ] }, { "id": "33555456", "name": "jon.nurse", "device": "Web", "location": "Bethel Park (US)", "ip_address": "100.6.101.73", "network_type": "Others", "data_center": "United States (SC Sub)", "connection_type": "SSL", "join_time": "2022-10-06T19:04:05Z", "leave_time": "2022-10-06T19:07:45Z", "user_qos": [ { "date_time": "2022-10-06T19:04:00Z", "audio_input": { "bitrate": "", "latency": "", "jitter": "", "avg_loss": "", "max_loss": "" }, "audio_output": { "bitrate": "", "latency": "", "jitter": "", "avg_loss": "", "max_loss": "" }, "video_input": { "bitrate": "339 kbps", "latency": "61 ms", "jitter": "9 ms", "avg_loss": "0.0%", "max_loss": "0.0%", "resolution": "", "frame_rate": "" }, "video_output": { "bitrate": "212 kbps", "latency": "61 ms", 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