# Chat message retrieval API issue

**URL:** <https://devforum.zoom.us/t/chat-message-retrieval-api-issue/82494>\
**Category:** API and Webhooks\
**Created:** [February 2, 2023, 1:11am UTC](https://devforum.zoom.us/t/chat-message-retrieval-api-issue/82494 "2023-02-02T01:11:36Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![narae.kang](https://avatars.discourse-cdn.com/v4/letter/n/9f8e36/32.png) [@narae.kang](https://devforum.zoom.us/u/narae.kang)\
**Post date:** [February 2, 2023, 1:11am UTC](https://devforum.zoom.us/t/chat-message-retrieval-api-issue/82494/1 "2023-02-02T01:11:36Z")

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I am trying to get message information using chat/users/me/messages API.

Substitute contact information for “to\_contact” to get message information.

There are a total of 5 people in the external contact list, but only 1 API call is normal, and “Bad Request” occurs for the rest. If all 5 people have an error, it can be called a program error, but 1 person has a normal error. What could be the problem?

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [February 17, 2023, 6:51pm UTC](https://devforum.zoom.us/t/chat-message-retrieval-api-issue/82494/2 "2023-02-17T18:51:28Z")

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Hi @narae.kang  
Thanks for reaching out to the Zoom Developer Forum, I am happy to help here!  
Have you been able to troubleshoot this issue?

Cheers,  
Elisa

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [February 21, 2024, 10:27am UTC](https://devforum.zoom.us/t/chat-message-retrieval-api-issue/82494/3 "2024-02-21T10:27:53Z")

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Closed on February 21, 2024, 10:27am UTC

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