# Check zoom account exists

**URL:** <https://devforum.zoom.us/t/check-zoom-account-exists/12853>\
**Category:** API and Webhooks\
**Created:** [April 13, 2020, 7:36am UTC](https://devforum.zoom.us/t/check-zoom-account-exists/12853 "2020-04-13T07:36:52Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![That-Tech-Guy](https://avatars.discourse-cdn.com/v4/letter/t/838e76/32.png) [@That-Tech-Guy](https://devforum.zoom.us/u/That-Tech-Guy)\
**Post date:** [April 13, 2020, 7:36am UTC](https://devforum.zoom.us/t/check-zoom-account-exists/12853/1 "2020-04-13T07:36:52Z")

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Hello there!

We’re using the zoom api to register users for some of our meetings/webinars.  
We therefore ask the users on our website which zoom email they would like to register with.  
I just want to verify the email exists in case they accidentally insert a bad email or typo.  
I suppose we’d get an error if their email is wrong when we actually try to register them, but it would be nice to be able to inform them of their mistake before they’re actually trying to join the meeting.

I see that this used to be possible:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/1/1521d45c1b977a1df1eee8c2fa8df3335f737714.png)

Has this functionality been moved (or is there a better way of doing what I’m trying to accomplish?), or do I need to inform them their email is no good if I get an error registering them for the conference?

Thanks for your help!

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**Author:** ![michael.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael.zoom/32/37213_2.png) [@michael.zoom](https://devforum.zoom.us/u/michael.zoom)\
**Post date:** [April 13, 2020, 10:20pm UTC](https://devforum.zoom.us/t/check-zoom-account-exists/12853/2 "2020-04-13T22:20:36Z")

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Hey @That-Tech-Guy, we do not allow anyone to validate whether an email is associated with a user outside of your account.

I’d suggest you do either handle the email validation on your side, or send follow-up notifications as you’ve suggested.

Let us know if we can give any help with registration 🙂

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**Author:** ![That-Tech-Guy](https://avatars.discourse-cdn.com/v4/letter/t/838e76/32.png) [@That-Tech-Guy](https://devforum.zoom.us/u/That-Tech-Guy)\
**Post date:** [April 14, 2020, 3:22pm UTC](https://devforum.zoom.us/t/check-zoom-account-exists/12853/3 "2020-04-14T15:22:33Z")

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Okay, thanks for you help

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 15, 2020, 7:36am UTC](https://devforum.zoom.us/t/check-zoom-account-exists/12853/4 "2020-04-15T07:36:25Z")

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Thanks Michael! 🙂

Let us know if you have additional questions @That-Tech-Guy.

-Tommy

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 8:28pm UTC](https://devforum.zoom.us/t/check-zoom-account-exists/12853/5 "2020-08-21T20:28:41Z")

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Closed on August 21, 2020, 8:28pm UTC