# client.makeManager resulting in OPERATION\_TIMEOUT

**URL:** <https://devforum.zoom.us/t/client-makemanager-resulting-in-operation-timeout/57690>\
**Category:** Web\
**Created:** [September 20, 2021, 8:11am UTC](https://devforum.zoom.us/t/client-makemanager-resulting-in-operation-timeout/57690 "2021-09-20T08:11:16Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![nickuk](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nickuk/32/31345_2.png) [@nickuk](https://devforum.zoom.us/u/nickuk)\
**Post date:** [September 20, 2021, 8:11am UTC](https://devforum.zoom.us/t/client-makemanager-resulting-in-operation-timeout/57690/1 "2021-09-20T08:11:16Z")

</div>

**Description**  
When calling `client.makeManager(<userId>)` on a user that’s valid (the ID is in `client.getAllUser()`) I get one of two errors, generally it’s OPERATION\_TIMEOUT, sometimes it’s INTERNAL\_ERROR.

All other functionality works fine i.e. video, audio, screen share.

I have treble checked and the user calling makeManager is definitely the HOST i.e. isHost = true

Whereas, client.makeHost() works perfectly.

**Error**

```auto
{ type: "OPERATION_TIMEOUT" }

```

or

```auto
{ type: "INTERNAL_ERROR" }

```

**Which Web Video SDK version?**  
v1.1.4

**To Reproduce(If applicable)**

1. Host connects
2. Another user connects
3. Host receives participant update and uses the ID to make the user a manager `makeManager(<userId>)`
4. Error occurs

In case there was still some initialisation going on, I tried setting a timeout for 5 seconds, but the same happens.

**Device (please complete the following information):**  
macOS Big Sur  
Chrome 93

Thanks,  
Nick

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [September 20, 2021, 7:17pm UTC](https://devforum.zoom.us/t/client-makemanager-resulting-in-operation-timeout/57690/2 "2021-09-20T19:17:52Z")

</div>

Hey @nickuk ,

Thanks for sharing this with us! Looks like a bug. We will take a look and get back to you. 🙂

(ZOOM-310297)

-Tommy

---

<div class="post-metadata">

**Author:** ![nickuk](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nickuk/32/31345_2.png) [@nickuk](https://devforum.zoom.us/u/nickuk)\
**Post date:** [September 30, 2021, 1:15pm UTC](https://devforum.zoom.us/t/client-makemanager-resulting-in-operation-timeout/57690/3 "2021-09-30T13:15:22Z")

</div>

Hey @tommy ,

Just wondering if there is any update on this and whether there’s any sort of ETA on when this is likely to be resolved?

Thanks a lot,

Nick

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [September 30, 2021, 3:36pm UTC](https://devforum.zoom.us/t/client-makemanager-resulting-in-operation-timeout/57690/4 "2021-09-30T15:36:08Z")

</div>

Hey @nickuk ,

We did find the bug, and we are working on fixing it. We will hopefully have it out in our next version, 1.1.6.

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [October 31, 2021, 1:37am UTC](https://devforum.zoom.us/t/client-makemanager-resulting-in-operation-timeout/57690/5 "2021-10-31T01:37:06Z")

</div>

Closed on October 31, 2021, 1:37am UTC

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.