# Closed\_caption is missing from accountSettings response

**URL:** <https://devforum.zoom.us/t/closed-caption-is-missing-from-accountsettings-response/67872>\
**Category:** API and Webhooks\
**Created:** [April 21, 2022, 9:13am UTC](https://devforum.zoom.us/t/closed-caption-is-missing-from-accountsettings-response/67872 "2022-04-21T09:13:53Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![CalvinWu](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/calvinwu/32/37078_2.png) [@CalvinWu](https://devforum.zoom.us/u/CalvinWu)\
**Post date:** [April 21, 2022, 9:13am UTC](https://devforum.zoom.us/t/closed-caption-is-missing-from-accountsettings-response/67872/1 "2022-04-21T09:13:53Z")

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**Description**  
`closed_caption` is missing from `accountSettings` response.

**Error**  
Same as description.

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
OAuth

**Which Endpoint/s?**  
[https://api.zoom.us/v2/accounts/me/settings](https://marketplace.zoom.us/docs/api-reference/zoom-api/methods#operation/accountSettings)

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:

1. GET [https://api.zoom.us/v2/accounts/me/settings](https://api.zoom.us/v2/accounts/me/settings)
2. The `response.in_meeting.closed_caption` is missing

**Screenshots (If applicable)**  
If applicable, add screenshots to help explain your problem.

**Additional context**  
Add any other context about the problem here.

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<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [April 25, 2022, 2:47pm UTC](https://devforum.zoom.us/t/closed-caption-is-missing-from-accountsettings-response/67872/2 "2022-04-25T14:47:19Z")

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Hi @CalvinWu

Thanks for reaching out to the Zoom Developer Forum and welcome to our community!  
I am happy to help here!  
Can you make sure that you have the feature enabled in your account before calling the endpoint?

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<div class="post-metadata">

**Author:** ![CalvinWu](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/calvinwu/32/37078_2.png) [@CalvinWu](https://devforum.zoom.us/u/CalvinWu)\
**Post date:** [April 28, 2022, 10:15am UTC](https://devforum.zoom.us/t/closed-caption-is-missing-from-accountsettings-response/67872/3 "2022-04-28T10:15:43Z")

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Thanks for the reply. Which setting should I enable and how can I enable it?

I already enable both “Manual captions” and " Automated captions" under “In Meeting (Advanced)”, but the response still don’t have `closed_caption`.

```auto
In [14]: {k: v for k, v in s['in_meeting'].items() if 'caption' in k}
Out[14]:
{'closed_captioning': {'enable': False, 'save_caption': False},
 'manual_captioning': {'manual_captions': True,
  'allow_to_type': True,
  'third_party_captioning_service': True,
  'auto_generated_captions': False,
  'full_transcript': True,
  'save_captions': True}}

```

Also, shouldn’t the server still respond with `closed_caption: false` instead of omit it?  
Or should I check `closed_captioning.enable` instead? is `closed_caption` replaced by `closed_captioning.enable`?

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<div class="post-metadata">

**Author:** ![CalvinWu](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/calvinwu/32/37078_2.png) [@CalvinWu](https://devforum.zoom.us/u/CalvinWu)\
**Post date:** [May 11, 2022, 10:50am UTC](https://devforum.zoom.us/t/closed-caption-is-missing-from-accountsettings-response/67872/4 "2022-05-11T10:50:03Z")

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@elisa.zoom I enabled both “Manual captions” under the both PERSONAL → Settings and ADMIN → Account Management → Account Settings. I still didn’t see the `closed_caption` in the response. Even I tried to check `closed_captioning.enable`, the value is also incorrect. Any suggestions?

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<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [May 11, 2022, 8:00pm UTC](https://devforum.zoom.us/t/closed-caption-is-missing-from-accountsettings-response/67872/5 "2022-05-11T20:00:45Z")

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Thanks @CalvinWu  
Can you confirm that you were able to get that field in the past? or is it the first time that you are trying to get it?  
Thanks  
Elisa

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<div class="post-metadata">

**Author:** ![CalvinWu](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/calvinwu/32/37078_2.png) [@CalvinWu](https://devforum.zoom.us/u/CalvinWu)\
**Post date:** [May 12, 2022, 9:46am UTC](https://devforum.zoom.us/t/closed-caption-is-missing-from-accountsettings-response/67872/6 "2022-05-12T09:46:28Z")

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Thanks for the reply @elisa.zoom , yes, we can get that field in the past. Our integration test notice this field is missing since around April 21. And that field is also listed on the API document, so I suppose either the document is wrong or something else is wrong?

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<div class="post-metadata">

**Author:** ![CalvinWu](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/calvinwu/32/37078_2.png) [@CalvinWu](https://devforum.zoom.us/u/CalvinWu)\
**Post date:** [May 24, 2022, 10:11am UTC](https://devforum.zoom.us/t/closed-caption-is-missing-from-accountsettings-response/67872/7 "2022-05-24T10:11:43Z")

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Base on our experiment, it seems like it’s renamed and re-located to `in_meeting.manual_captioning.manual_captions`. For someone who may be interested.

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<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [May 27, 2022, 9:26pm UTC](https://devforum.zoom.us/t/closed-caption-is-missing-from-accountsettings-response/67872/8 "2022-05-27T21:26:31Z")

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Thanks for sharing that @CalvinWu I appreciate it!

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [June 27, 2022, 7:27am UTC](https://devforum.zoom.us/t/closed-caption-is-missing-from-accountsettings-response/67872/9 "2022-06-27T07:27:13Z")

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