# Closedcaption url?

**URL:** <https://devforum.zoom.us/t/closedcaption-url/42533>\
**Category:** API and Webhooks\
**Created:** [February 4, 2021, 10:51am UTC](https://devforum.zoom.us/t/closedcaption-url/42533 "2021-02-04T10:51:10Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![marianoir](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/marianoir/32/16715_2.png) [@marianoir](https://devforum.zoom.us/u/marianoir)\
**Post date:** [February 4, 2021, 10:51am UTC](https://devforum.zoom.us/t/closedcaption-url/42533/1 "2021-02-04T10:51:11Z")

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**Description**  
Hi , i saw in this tutorial [Integrating a third-party closed captioning service – Zoom Help Center](https://support.zoom.us/hc/en-us/articles/115002212983-Integrating-a-third-party-closed-captioning-service#LiveCaptionVendorInformation-URLsProvidedbyZoom)

that there is an example but the url seems not to be available.

What is the real url ? is this an error? should i do something else?

Thanks

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [February 5, 2021, 12:49am UTC](https://devforum.zoom.us/t/closedcaption-url/42533/2 "2021-02-05T00:49:32Z")

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Hey @marianoir,

Thank you for reaching out to the Zoom Developer Forum. If you are integrating a 3rd party closed captioning service, this URL would be provided by your captioning service. For a wider overview of closed captioning with Zoom, please see the following URL:

> **[Closed captioning and live transcription](https://support.zoom.us/hc/en-us/articles/207279736)**
>
> Overview
> Closed caption allows the host, another meeting attendee assigned by the host, or an integrated third-party closed captioning service to add closed captioning in a meeting. In a webinar, c...

Let me know if that helps.

Thanks,  
Max

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**Author:** ![marianoir](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/marianoir/32/16715_2.png) [@marianoir](https://devforum.zoom.us/u/marianoir)\
**Post date:** [February 5, 2021, 7:54am UTC](https://devforum.zoom.us/t/closedcaption-url/42533/3 "2021-02-05T07:54:28Z")

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Hi Max, thanks for answering, i am developer and im making a site that allows people to transcript live what other people are saying, so technically i am doing the “3rd party program” , but the restful url in the example in this link [Integrating a third-party closed captioning service – Zoom Help Center](https://support.zoom.us/hc/en-us/articles/115002212983-Integrating-a-third-party-closed-captioning-service#LiveCaptionVendorInformation-URLsProvidedbyZoom) is not working , so i dont know where to post the messages.

Thanks!

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [February 8, 2021, 8:20pm UTC](https://devforum.zoom.us/t/closedcaption-url/42533/4 "2021-02-08T20:20:02Z")

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Hey @marianoir,

I appreciate the details. Just to confirm, you’re making requests similar to what is in the examples posts:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/9/4/94e2016d41d2e67d6ef45dcf8acde7923ddab260.png)

Where you are replacing the parameters with your own information, correct? What is the response that you’re getting?

Thanks,  
Max

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**Author:** ![marianoir](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/marianoir/32/16715_2.png) [@marianoir](https://devforum.zoom.us/u/marianoir)\
**Post date:** [February 9, 2021, 7:53am UTC](https://devforum.zoom.us/t/closedcaption-url/42533/5 "2021-02-09T07:53:50Z")

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Hi Max, the problem is that [wmcapi.zoom.us:80](http://wmcapi.zoom.us:80) does not exists

* * *

# No se puede acceder a este sitio web

Comprueba si hay un error de escritura en [wmcapi.zoom.us](http://wmcapi.zoom.us).

- Si está escrito correctamente, [prueba a ejecutar el diagnóstico de red de Windows](javascript:diagnoseErrors()).

## DNS\_PROBE\_FINISHED\_NXDOMAIN

Look at the screenshot

 ![ScreenHunter 505](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/5/c/5c810d419cec2b836f1a59f0391f6c85ffecce34.png)

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [February 10, 2021, 6:37pm UTC](https://devforum.zoom.us/t/closedcaption-url/42533/6 "2021-02-10T18:37:49Z")

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Hey @marianoir,

Thank you for the update. Looking at this a bit closer, this seems like something our [Customer Support Team](https://support.zoom.us/hc/en-us/requests/new) can assist you with best as this is not part of the [Zoom API and Marketplace](http://marketplace.zoom.us/).

Please reach out to them and they should be able to advise on using this API.

Thanks,  
Max

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**Author:** ![marianoir](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/marianoir/32/16715_2.png) [@marianoir](https://devforum.zoom.us/u/marianoir)\
**Post date:** [February 11, 2021, 8:56am UTC](https://devforum.zoom.us/t/closedcaption-url/42533/7 "2021-02-11T08:56:36Z")

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Max, can you just tell me what is the url for using the closedcaption? maybe it has changed and the manual is not updated.

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<div class="post-metadata">

**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [February 12, 2021, 7:03pm UTC](https://devforum.zoom.us/t/closedcaption-url/42533/8 "2021-02-12T19:03:57Z")

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Hey @marianoir,

Thank you for your question. If this was information that I had I would absolutely share this with you but the URL itself may be specific to the account that you’re trying to integrate with. I think that this is just an example and that our Customer Support Team will be able to provide something more specific.

Thanks,  
Max

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [March 15, 2021, 5:03am UTC](https://devforum.zoom.us/t/closedcaption-url/42533/9 "2021-03-15T05:03:58Z")

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