# Cloud Record in "Processing" state after meeting ends... forever **URL:** \ **Category:** API and Webhooks\ **Created:** [March 11, 2021, 12:05pm UTC](https://devforum.zoom.us/t/cloud-record-in-processing-state-after-meeting-ends-forever/45438 "2021-03-11T12:05:31Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Dani](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dani/32/23956_2.png) [@Dani](https://devforum.zoom.us/u/Dani)\ **Post date:** [March 11, 2021, 12:05pm UTC](https://devforum.zoom.us/t/cloud-record-in-processing-state-after-meeting-ends-forever/45438/1 "2021-03-11T12:05:32Z")
I’m getting a weird situation. After some meeting ends, the cloud recording is not available, and the status keeps in "Processing… " So, I cannot get the video, nor delete it… keeps it in the admin panel forever… For example, meetings from last year, 2020. 930 7573 0233 965 6694 9573 944 2254 9396 Meetings from yesterday March 10, 2021 927 4105 4422 998 2195 5951 Any clue is welcome… ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [March 12, 2021, 3:34pm UTC](https://devforum.zoom.us/t/cloud-record-in-processing-state-after-meeting-ends-forever/45438/2 "2021-03-12T15:34:44Z")
Hi @Dani, We’re currently experiencing Cloud Recording processing delays. Please stay tuned to our status page here: > **[Cloud Recording Delays](https://status.zoom.us/incidents/30sk1kykm95x)** Thanks, Will ---
**Author:** ![Dani](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dani/32/23956_2.png) [@Dani](https://devforum.zoom.us/u/Dani)\ **Post date:** [March 13, 2021, 12:00am UTC](https://devforum.zoom.us/t/cloud-record-in-processing-state-after-meeting-ends-forever/45438/3 "2021-03-13T00:00:02Z")
Ok, but for processing meetings from 2020??? For example, meetings 930 7573 0233 965 6694 9573 944 2254 9396 are from 2020 and still processing… ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [March 15, 2021, 2:17pm UTC](https://devforum.zoom.us/t/cloud-record-in-processing-state-after-meeting-ends-forever/45438/4 "2021-03-15T14:17:55Z")
Hi @Dani, For these Meeting examples, can you please share these with our Technical Support team [here](https://support.zoom.us/hc/en-us/requests/new)? They will be able to further investigate this for you. Thanks, Will ---
**Author:** ![Dani](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dani/32/23956_2.png) [@Dani](https://devforum.zoom.us/u/Dani)\ **Post date:** [March 18, 2021, 7:05pm UTC](https://devforum.zoom.us/t/cloud-record-in-processing-state-after-meeting-ends-forever/45438/5 "2021-03-18T19:05:26Z")
yep, I’m still waiting for an answer from the support team since Dec 2020… The ticket is still open since then… No prob… Thanks a lot for all your answers! ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [March 19, 2021, 3:47pm UTC](https://devforum.zoom.us/t/cloud-record-in-processing-state-after-meeting-ends-forever/45438/6 "2021-03-19T15:47:37Z")
No problem, happy to help! 🙂 ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [April 19, 2021, 1:48am UTC](https://devforum.zoom.us/t/cloud-record-in-processing-state-after-meeting-ends-forever/45438/7 "2021-04-19T01:48:07Z")
Closed on April 19, 2021, 1:48am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.