# Cloud recording link video gets struck in browser

**URL:** <https://devforum.zoom.us/t/cloud-recording-link-video-gets-struck-in-browser/85297>\
**Category:** Cloud Recordings\
**Created:** [March 24, 2023, 1:25pm UTC](https://devforum.zoom.us/t/cloud-recording-link-video-gets-struck-in-browser/85297 "2023-03-24T13:25:42Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![mksMohan10685](https://avatars.discourse-cdn.com/v4/letter/m/d78d45/32.png) [@mksMohan10685](https://devforum.zoom.us/u/mksMohan10685)\
**Post date:** [March 24, 2023, 1:25pm UTC](https://devforum.zoom.us/t/cloud-recording-link-video-gets-struck-in-browser/85297/1 "2023-03-24T13:25:42Z")

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I am fetching video from zoom cloud recording and through link , I am playing it in our application. Video play perfectly fine if we play continuously but if i pause the video for 10-15 min and play it again then video gets struck and its works plays only after the reload.

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**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [March 24, 2023, 6:23pm UTC](https://devforum.zoom.us/t/cloud-recording-link-video-gets-struck-in-browser/85297/2 "2023-03-24T18:23:48Z")

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Hi,

Apologies for the inconvenience here. Please open a ticket with [our support](https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwj_rMfsl_X9AhW7J0QIHbd5AysQjBB6BAgQEAE&url=https%3A%2F%2Fsupport.zoom.us%2Fhc%2Fen-us%2Farticles%2F201362003-Contact-Zoom-Support&usg=AOvVaw3e1uRbwgPqjtb2FdjXNdUs) so that they can take a look at this.

Thanks