# Cloud recording not record

**URL:** https://devforum.zoom.us/t/cloud-recording-not-record/12697
**Category:** API and Webhooks
**Created:** [April 11, 2020, 4:05pm UTC](https://devforum.zoom.us/t/cloud-recording-not-record/12697 "2020-04-11T16:05:38Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![dmunozduarte](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dmunozduarte/32/5233_2.png) [@dmunozduarte](https://devforum.zoom.us/u/dmunozduarte)
#### Post date: [April 11, 2020, 4:05pm UTC](https://devforum.zoom.us/t/cloud-recording-not-record/12697/1 "2020-04-11T16:05:38Z")

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I have activated the option to record the meetings automatically, but it does not record them.

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### Author: ![bdeanindy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/bdeanindy/32/154_2.png) [@bdeanindy](https://devforum.zoom.us/u/bdeanindy)
#### Post date: [April 11, 2020, 5:15pm UTC](https://devforum.zoom.us/t/cloud-recording-not-record/12697/2 "2020-04-11T17:15:15Z")

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Hey @dmunozduarte!

This is a forum for software development issues sir.  
Could you please engage with Zoom Support for help with the issue you’re experiencing?

[https://support.zoom.us](https://support.zoom.us)

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### Author: ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)
#### Post date: [August 21, 2020, 8:27pm UTC](https://devforum.zoom.us/t/cloud-recording-not-record/12697/3 "2020-08-21T20:27:47Z")

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