# Cloud Recordings Cause Synchronization Problems

**URL:** <https://devforum.zoom.us/t/cloud-recordings-cause-synchronization-problems/85208>\
**Category:** Cloud Recordings\
**Created:** [March 23, 2023, 11:18am UTC](https://devforum.zoom.us/t/cloud-recordings-cause-synchronization-problems/85208 "2023-03-23T11:18:52Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![hasanali](https://avatars.discourse-cdn.com/v4/letter/h/13edae/32.png) [@hasanali](https://devforum.zoom.us/u/hasanali)\
**Post date:** [March 23, 2023, 11:18am UTC](https://devforum.zoom.us/t/cloud-recordings-cause-synchronization-problems/85208/1 "2023-03-23T11:18:52Z")

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We are using Zoom Web SDK (version 2.9.7) .  
We are giving Webinars.  
We share screen and also use camera and microphone.  
When we open/enable cloud recordings, we have huge synchronization problems. Sound and video not synchronized. When we close cloud recording, everything works fine.

May you please try?

- Enable cloud recording and enable automatically record to cloud option on your account
- Create and start a webinar - ( using web sdk )
- Start your camera, audio and share a screen
- On client/student account, you will see synchronization problems. Even on recorded file, you can see it.

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**Author:** ![hasanali](https://avatars.discourse-cdn.com/v4/letter/h/13edae/32.png) [@hasanali](https://devforum.zoom.us/u/hasanali)\
**Post date:** [March 23, 2023, 11:29am UTC](https://devforum.zoom.us/t/cloud-recordings-cause-synchronization-problems/85208/2 "2023-03-23T11:29:56Z")

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Syncronization problem starts when we share screen. There is no problem if we do not share screen.