# "code": 1001, "message": "User does not exist: " on meeting registration **URL:** \ **Category:** API and Webhooks\ **Created:** [September 28, 2020, 2:49pm UTC](https://devforum.zoom.us/t/code-1001-message-user-does-not-exist-on-meeting-registration/31496 "2020-09-28T14:49:02Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![jefr90](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jefr90/32/16043_2.png) [@jefr90](https://devforum.zoom.us/u/jefr90)\ **Post date:** [September 28, 2020, 2:49pm UTC](https://devforum.zoom.us/t/code-1001-message-user-does-not-exist-on-meeting-registration/31496/1 "2020-09-28T14:49:03Z")
**Description** Greetings to the Zoom API team, thanks in advance for your attention. I’m currently working for a company that has two licensed Zoom accounts (master@goliiive.com.mx, [master@goliiive.com](mailto:master@goliiive.com)), and with both accounts we are succesfully creating meetings that require registration, but when registering users via API to the meeting created with **master@goliiive .com** , the user isn’t registered and error code 1001 is returned, even though the exact process is succesful when registering to the meeting created with **master@goliiive .com.mx**. Both users are licensed and of the same tier, the only difference being that **master@goliiive .com.mx** is the “parent” account. This happens when registering any email, be it a registered user or not (in this case the error is returned even when the email belongs to an existing Zoom account). **Error** { “code”: 1001, “message”: “User does not exist: jefr90@gmail. com.” } **Which App Type (OAuth / Chatbot / JWT / Webhook)?** JWT **Which Endpoint/s?** POST/meetings/{meetingId}/registrants **How To Reproduce (If applicable)** Steps to reproduce the behavior: 1. Request URL / Headers (without credentials) / Body Create Meeting with master@goliiive .com.mx POST/users/master@goliiive .com.mx/meetings { “topic”: “Text zoom meeting master@goliiive.com.mx 03/10/2020 08:00”, “type”: 2, “start\_time”: “2020-10-03T08:00:00”, “duration”: 60, “timezone”: “America/Caracas”, “settings”: { “join\_before\_host”: true, “mute\_upon\_entry”: true, “approval\_type”: 1, “registration\_type”: 2, “audio”: “both”, “enforce\_login”: true, “waiting\_room”: true, “meeting\_authentication”: true, “registrants\_email\_notification”: false } } Register user to meeting created with master@goliiive .com.mx POST/meetings/{meetingId}/registrants { “email”: “[jefr90@gmail.com](mailto:jefr90@gmail.com)”, “first\_name”: “Julio”, “last\_name”: “Fuentes” } 201 is returned, user succesfully registered Create Meeting with master@goliiive .com POST/users/master@goliiive.com/meetings { “topic”: “Text zoom meeting master@goliiive .com 03/10/2020 08:00”, “type”: 2, “start\_time”: “2020-10-03T08:00:00”, “duration”: 60, “timezone”: “America/Caracas”, “settings”: { “join\_before\_host”: true, “mute\_upon\_entry”: true, “approval\_type”: 1, “registration\_type”: 2, “audio”: “both”, “enforce\_login”: true, “waiting\_room”: true, “meeting\_authentication”: true, “registrants\_email\_notification”: false } } Register user to meeting created with master@goliiive .com POST/meetings/{meetingId}/registrants { “email”: “jefr90@gmail .com”, “first\_name”: “Julio”, “last\_name”: “Fuentes” } 1. See error Returns 404 { “code”: 1001, “message”: “User does not exist: jefr90@gmail .com.” } Emails have been edited because they were being detected as links by the forum and wouldn’t let me post the topic ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [September 29, 2020, 8:49pm UTC](https://devforum.zoom.us/t/code-1001-message-user-does-not-exist-on-meeting-registration/31496/2 "2020-09-29T20:49:30Z")
Hey @jefr90, Are these 2 Zoom accounts separate accounts, or is one of them an official sub account of the other? If they’re separate accounts, you won’t be able to query/manage users under one account for the other. If you have the account IDs and user ID, I’m happy to take a closer look from my end! Thanks, Will ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [October 30, 2020, 6:49am UTC](https://devforum.zoom.us/t/code-1001-message-user-does-not-exist-on-meeting-registration/31496/3 "2020-10-30T06:49:43Z")
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