# Code 1001 - User does not exist

**URL:** <https://devforum.zoom.us/t/code-1001-user-does-not-exist/83570>\
**Category:** API and Webhooks\
**Created:** [February 22, 2023, 3:30pm UTC](https://devforum.zoom.us/t/code-1001-user-does-not-exist/83570 "2023-02-22T15:30:03Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![nbecirovic](https://avatars.discourse-cdn.com/v4/letter/n/9d8465/32.png) [@nbecirovic](https://devforum.zoom.us/u/nbecirovic)\
**Post date:** [February 22, 2023, 3:30pm UTC](https://devforum.zoom.us/t/code-1001-user-does-not-exist/83570/1 "2023-02-22T15:30:04Z")

</div>

I’m trying to use **POST Assign calling plan to a user** in order to provision them with a plan so I can do other things like assign number…  
However I keep getting that the user does not exist when I run the POST. Here is my calling URL:

```auto
{{baseUrl}}/phone/users/HIk47SGZSmuVYJLjxT8MSQ/calling_plans

```

Body:

```auto
{
  "calling_plans": [
    {
      "type": 3000
    }
  ]
}

```

Response:

```auto
{
    "code": 1001,
    "message": "User does not exist: HIk47SGZSmuVYJLjxT8MSQ."
}

```

This user is Licensed:

 ![Screen Shot 2023-02-22 at 10.29.00 AM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/1/8/187f1c6c753b8a1a06b990e34f9ed19d5dfbacd5.png)

This is the last roadblock I have to get all my stuff working. Any help would be greatly appreciated.

---

<div class="post-metadata">

**Author:** ![nbecirovic](https://avatars.discourse-cdn.com/v4/letter/n/9d8465/32.png) [@nbecirovic](https://devforum.zoom.us/u/nbecirovic)\
**Post date:** [February 22, 2023, 4:25pm UTC](https://devforum.zoom.us/t/code-1001-user-does-not-exist/83570/2 "2023-02-22T16:25:36Z")

</div>

Resolved. Issue is not with licensing, user has to be enabled for zoom\_phone feature:

```auto
PATCH /users/:userID/settings

```

Payload:

```auto
{
  "feature": {
    "zoom_phone": true
  }
}

```

---

<div class="post-metadata">

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [February 23, 2023, 2:54pm UTC](https://devforum.zoom.us/t/code-1001-user-does-not-exist/83570/3 "2023-02-23T14:54:18Z")

</div>

Glad you were able to resolve the behavior you were seeing @nbecirovic – Happy Coding !

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [February 27, 2024, 6:30am UTC](https://devforum.zoom.us/t/code-1001-user-does-not-exist/83570/4 "2024-02-27T06:30:48Z")

</div>

Closed on February 27, 2024, 6:30am UTC

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