# {"code":3231,"message":"Error when placing subscription for zoom account"}

**URL:** <https://devforum.zoom.us/t/code-3231-message-error-when-placing-subscription-for-zoom-account/35690>\
**Category:** API and Webhooks\
**Created:** [November 11, 2020, 9:26am UTC](https://devforum.zoom.us/t/code-3231-message-error-when-placing-subscription-for-zoom-account/35690 "2020-11-11T09:26:44Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![cms\_test](https://avatars.discourse-cdn.com/v4/letter/c/96bed5/32.png) [@cms\_test](https://devforum.zoom.us/u/cms_test)\
**Post date:** [November 11, 2020, 9:26am UTC](https://devforum.zoom.us/t/code-3231-message-error-when-placing-subscription-for-zoom-account/35690/1 "2020-11-11T09:26:44Z")

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**Description**  
Getting above message with status code:400 while subscription of pro monthly plan.

**Error**

{“code”:3231,“message”:“Error when placing subscription for zoom account:{ID}”}

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
JWT

**Which Endpoint/s?**

> **[Video Conferencing, Web Conferencing, Webinars, Screen Sharing](https://api.zoom.us/)**
>
> Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars across mobile, desktop, and room systems. Zoom Rooms is the original software-based conference...

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:

> **[Subscribe to Plans - Billing - Zoom API - API Reference](https://marketplace.zoom.us/docs/api-reference/zoom-api/billing/accountplancreate)**
>
> Subscribe plans for a Sub Account under a Master Account. The plans can only be subscribed for an existing free Sub Account and the subscriptions charg...

**Screenshots (If applicable)**  
If applicable, add screenshots to help explain your problem.

**Additional context**  
Having another master account configured, trying to purchase pro plan though API  
using JWT app creads from master account.

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [November 12, 2020, 4:54pm UTC](https://devforum.zoom.us/t/code-3231-message-error-when-placing-subscription-for-zoom-account/35690/2 "2020-11-12T16:54:41Z")

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Hey @cms_test,

Can you please share the full request URL and body that you’re passing when you’re running into this error? This will help me to debug.

Thanks!  
Will

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [December 13, 2020, 2:54am UTC](https://devforum.zoom.us/t/code-3231-message-error-when-placing-subscription-for-zoom-account/35690/3 "2020-12-13T02:54:54Z")

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Closed on December 13, 2020, 2:54am UTC

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