# Common Area Phones API Endpoint does not return all results

**URL:** <https://devforum.zoom.us/t/common-area-phones-api-endpoint-does-not-return-all-results/72767>\
**Category:** Users and Groups\
**Created:** [July 24, 2022, 2:02am UTC](https://devforum.zoom.us/t/common-area-phones-api-endpoint-does-not-return-all-results/72767 "2022-07-24T02:02:55Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Chloe-smyl](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chloe-smyl/32/39711_2.png) [@Chloe-smyl](https://devforum.zoom.us/u/Chloe-smyl)\
**Post date:** [July 24, 2022, 2:02am UTC](https://devforum.zoom.us/t/common-area-phones-api-endpoint-does-not-return-all-results/72767/1 "2022-07-24T02:02:56Z")

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Use of both the v2 and v1 /phone/common\_area\_phones endpoint returns only some of the common area phones set up in our account.

We have 89 common area phones but the V1 endpoint returns 84 results, while the v2 returns even less.

We have not noticed this issue with other endpoints; only the common area phones.

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [July 25, 2022, 2:12pm UTC](https://devforum.zoom.us/t/common-area-phones-api-endpoint-does-not-return-all-results/72767/2 "2022-07-25T14:12:10Z")

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Hi @Chloe-smyl , please expand upon your issue with the following template:

### Before Creating a New Topic:

_If you’re experiencing unexpected API/Zoom API Events (webhooks) behavior please search the forum with relevant keywords (e.x. error message) and follow the guidance outlined in those posts. Please also leverage the following support links:_

- Zoom Developer Changelog for Dev Product Changes: [https://marketplace.zoom.us/docs/guides/stay-up-to-date/changelog/](https://marketplace.zoom.us/docs/guides/stay-up-to-date/changelog/)
- General Troubleshooting: [Support](https://devsupport.zoom.us/hc/en-us)
- To Submit a Ticket for Unexpected API/Zoom API Events Behavior: [Official Zoom Support | Help Center](https://support.zoom.us/hc/en-us)
- For General & Integrations Related Guidance: [https://community.zoom.com/](https://community.zoom.com/)
- For Troubleshooting Webhooks: [Guide: "We Are Not Receiving Webhooks As Expected" -- Here's What to Do! - #2](https://devforum.zoom.us/t/we-are-not-receiving-webhooks-as-expected-heres-what-to-do/64846/2)

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### Format Your New Topic as Follows:

**API Endpoint(s) and/or Zoom API Event(s)**  
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