# Compliance API returning "invalid\_request"

**URL:** <https://devforum.zoom.us/t/compliance-api-returning-invalid-request/42534>\
**Category:** API and Webhooks\
**Created:** [February 4, 2021, 10:53am UTC](https://devforum.zoom.us/t/compliance-api-returning-invalid-request/42534 "2021-02-04T10:53:20Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![venugopalverma01](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/venugopalverma01/32/22636_2.png) [@venugopalverma01](https://devforum.zoom.us/u/venugopalverma01)\
**Post date:** [February 4, 2021, 10:53am UTC](https://devforum.zoom.us/t/compliance-api-returning-invalid-request/42534/1 "2021-02-04T10:53:20Z")

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**Description**  
I am unable to successfully report completion of deauth event processing to /oauth/data/compliance

**Error**  
Request failed with status code 400

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
OAuth

**Which Endpoint/s?**  
[https://api.zoom.us/oauth/data/compliance](https://api.zoom.us/oauth/data/compliance)

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:

1. Post request with options = {  
method: ‘POST’,  
url: ‘[https://api.zoom.us/oauth/data/compliance](https://api.zoom.us/oauth/data/compliance)’,  
headers: {  
‘content-type’: ‘application/json’,  
authorization: ‘Basic aaa’  
},  
body: {  
client\_id: ‘bbb’,  
user\_id: ‘’,  
account\_id: ‘’,  
deauthorization\_event\_received: {  
user\_data\_retention: ‘false’,  
account\_id: ‘’,  
user\_id: ‘’,  
signature: ‘’,  
deauthorization\_time: ‘2021-02-04T10:20:46.848Z’,  
client\_id: ‘’  
},  
compliance\_completed: true  
},  
json: true  
};

2. See response {  
“reason”: “Invalid client id or client secret”,  
“error”: “invalid\_request”  
}

**Additional context**  
I am using production credentials for all this.  
At first I was getting response from compliance as { “reason” : “Internal Error” , “error” : “invalid\_request” }.  
After sometime I started getting response as { “reason” : “Invalid client id or client secret” , “error” : “invalid\_request” }

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [February 5, 2021, 12:55am UTC](https://devforum.zoom.us/t/compliance-api-returning-invalid-request/42534/2 "2021-02-05T00:55:45Z")

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Hey @venugopalverma01,

Thank you for reaching out to the Zoom Developer Forum. Just to clarify, have you confirmed that the client\_id you’re using works for other requests?

If so, please send an email to [developersupport@zoom.us](mailto:developersupport@zoom.us) with a link to this thread as well as the full request you’re making, including the client\_id.

Thanks,  
Max

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**Author:** ![venugopalverma01](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/venugopalverma01/32/22636_2.png) [@venugopalverma01](https://devforum.zoom.us/u/venugopalverma01)\
**Post date:** [February 5, 2021, 5:37am UTC](https://devforum.zoom.us/t/compliance-api-returning-invalid-request/42534/3 "2021-02-05T05:37:15Z")

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My issue got solved.

I have included the URL of my source - from which I am sending the post request to Compliance API, in the list of Whitelist URL.  
Before I was to sending the request from sources like postman and [https://marketplace.zoom.us/docs/api-reference/data-compliance/data-compliance/compliance](https://marketplace.zoom.us/docs/api-reference/data-compliance/data-compliance/compliance) rather than from my source code.

Thanks.

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<div class="post-metadata">

**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [February 5, 2021, 9:39pm UTC](https://devforum.zoom.us/t/compliance-api-returning-invalid-request/42534/4 "2021-02-05T21:39:29Z")

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Hey @venugopalverma01,

I’m glad to hear that resolved your issues! If you encounter any further issues or questions, please don’t hesitate to reach out.

Thanks,  
Max

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [March 8, 2021, 7:40am UTC](https://devforum.zoom.us/t/compliance-api-returning-invalid-request/42534/5 "2021-03-08T07:40:26Z")

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