# Compliance API returns \`Invalid Request\`

**URL:** <https://devforum.zoom.us/t/compliance-api-returns-invalid-request/22061>\
**Category:** API and Webhooks\
**Created:** [June 22, 2020, 6:39pm UTC](https://devforum.zoom.us/t/compliance-api-returns-invalid-request/22061 "2020-06-22T18:39:48Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![john.vidal](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/john.vidal/32/6449_2.png) [@john.vidal](https://devforum.zoom.us/u/john.vidal)\
**Post date:** [June 22, 2020, 6:39pm UTC](https://devforum.zoom.us/t/compliance-api-returns-invalid-request/22061/1 "2020-06-22T18:39:48Z")

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**Description/Error**  
We are testing our new app. The Compliance API is rejecting our requests…

**Which Endpoint/s?**  
[https://api.zoom.us/oauth/data/compliance](https://api.zoom.us/oauth/data/compliance)

**How To Reproduce (If applicable)**

1. Request URL / Headers (without credentials) / Body

POST | [https://api.zoom.us/oauth/data/compliance](https://api.zoom.us/oauth/data/compliance) | (sensitive values changed)

> {  
> “client\_id”: “aaa”,  
> “user\_id”: “j-s\_iSK\_SliHFkLEhu9mFw”,  
> “account\_id”: “bbb”,  
> “deauthorization\_event\_received”: {  
> “user\_data\_retention”: false,  
> “account\_id”: “bbb”,  
> “user\_id”: “j-s\_iSK\_SliHFkLEhu9mFw”,  
> “signature”: “7c6a39b5f9c54b3ce0421cfbbacc1c5678e43372f2fee6faedc4c475aa66692f”,  
> “deauthorization\_time”: “2020-06-22T17:57:16.000Z”,  
> “client\_id”: “aaa”  
> },  
> “compliance\_completed”: true  
> }

1. See error

> {  
> “reason”: “Invalid Request”,  
> “error”: “invalid\_request”  
> }

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
OAuth

**Additional context**  
Bad Request API result does not tell us which field could be possible be wrong.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [June 24, 2020, 7:47pm UTC](https://devforum.zoom.us/t/compliance-api-returns-invalid-request/22061/2 "2020-06-24T19:47:45Z")

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Hey @john.vidal,

Can you email this issue and the full deauth webhook JSON and your request body JSON to [developersupport@zoom.us](mailto:developersupport@zoom.us) so we can help debug?

In the meantime, here are some other developers solutions:

> [@Compliance Api returning \`Invalid Request\` in 2020](https://devforum.zoom.us/t/compliance-api-returning-invalid-request-in-2020/12299):
>
> Description/Error We are testing our new integration. The Compliance Api is rejecting our requests… Which Endpoint/s? [https://api.zoom.us/oauth/data/compliance](https://api.zoom.us/oauth/data/compliance) How To Reproduce (If applicable) Steps to reproduce the behavior: Receive de-auth notification from Zoom for an app Post the de-auth to compliance api Get invalid-request HTTP/1.1 400 Date: Thu, 09 Apr 2020 05:13:41 GMT Content-Type: application/json;charset=UTF-8 Transfer-Encoding: chunked Connection: close Server: ZOOM x-zm-t…

[https://devforum.zoom.us/search?q=deauth%20invalid%20request](https://devforum.zoom.us/search?q=deauth%20invalid%20request)

Thanks,  
Tommy

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 10:25pm UTC](https://devforum.zoom.us/t/compliance-api-returns-invalid-request/22061/3 "2020-08-21T22:25:46Z")

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