# Configure Zoom in Canvas

**URL:** <https://devforum.zoom.us/t/configure-zoom-in-canvas/3845>\
**Category:** App Marketplace\
**Created:** [April 3, 2019, 10:34am UTC](https://devforum.zoom.us/t/configure-zoom-in-canvas/3845 "2019-04-03T10:34:06Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![miro](https://avatars.discourse-cdn.com/v4/letter/m/f08c70/32.png) [@miro](https://devforum.zoom.us/u/miro)\
**Post date:** [April 3, 2019, 10:34am UTC](https://devforum.zoom.us/t/configure-zoom-in-canvas/3845/1 "2019-04-03T10:34:06Z")

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To whom it may concern,

I’m configuring LTI to use Zoom in Canvas following

> **[LTI Pro for Canvas - LMS Guides - LTI Pro](https://zoomappdocs.docs.stoplight.io/lti-pro-v2/guides/canvas)**
>
> LTI Pro for Canvas
> 
> Overview
> 
> This article provides specific instructions for configuring Zoom's LTI Pro with Canvas. 
> Note: Please ensure that LTI Pro ...

  
and got the following message:  
Bad Request  
The instructor’s email is empty.(2232)  
Error code 400

Any suggestion is appreciated!

Thanks,  
Jing

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**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [April 3, 2019, 11:15pm UTC](https://devforum.zoom.us/t/configure-zoom-in-canvas/3845/2 "2019-04-03T23:15:32Z")

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Hi, Can you please send a support ticket [here](https://support.zoom.us/hc/en-us/requests/new)?

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**Author:** ![miro](https://avatars.discourse-cdn.com/v4/letter/m/f08c70/32.png) [@miro](https://devforum.zoom.us/u/miro)\
**Post date:** [April 4, 2019, 3:24am UTC](https://devforum.zoom.us/t/configure-zoom-in-canvas/3845/3 "2019-04-04T03:24:23Z")

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Thanks for your reply! I contacted technical support again and this time they helped me to send a support ticket instead of sending me here.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [May 12, 2021, 3:49pm UTC](https://devforum.zoom.us/t/configure-zoom-in-canvas/3845/4 "2021-05-12T15:49:16Z")

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We are happy to help! 🙂

-Tommy