# ConfProcessMgr.isConfProcessRunning java.lang.NullPointerException

**URL:** <https://devforum.zoom.us/t/confprocessmgr-isconfprocessrunning-java-lang-nullpointerexception/100105>\
**Category:** Android\
**Created:** [December 13, 2023, 5:26pm UTC](https://devforum.zoom.us/t/confprocessmgr-isconfprocessrunning-java-lang-nullpointerexception/100105 "2023-12-13T17:26:29Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![adpv](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/adpv/32/3359_2.png) [@adpv](https://devforum.zoom.us/u/adpv)\
**Post date:** [December 13, 2023, 5:26pm UTC](https://devforum.zoom.us/t/confprocessmgr-isconfprocessrunning-java-lang-nullpointerexception/100105/1 "2023-12-13T17:26:29Z")

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### Before Creating a New Topic:

_If you’re experiencing unexpected Video SDK behavior please search the forum with relevant keywords (e.x. error message) and follow the guidance outlined in those posts. Please also leverage the following support links:_

- Zoom Developer Changelog for Dev Product Changes: [https://marketplace.zoom.us/docs/guides/stay-up-to-date/changelog/](https://marketplace.zoom.us/docs/guides/stay-up-to-date/changelog/)
- General Troubleshooting: [Support](https://devsupport.zoom.us/hc/en-us)
- To Submit a Ticket for Unexpected Video SDK Behavior: [Official Zoom Support | Help Center](https://support.zoom.us/hc/en-us)
- For General & Integrations Related Guidance: [https://community.zoom.com/](https://community.zoom.com/)

* * *

**Description**

# ConfProcessMgr.isConfProcessRunning java.lang.NullPointerException

**Which Android Meeting SDK version?**  
5.16.10.17706

**To Reproduce(If applicable)**  
Reported by Crashlytics (Firebase)

**Screenshots**

 ![Screenshot 2023-12-13 at 10.54.33 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/7/5/750f089fed5ea6148a95529d41c565efa5300024.png)

**Troubleshooting Routes**  
Not related to troubleshooting

**Smartphone (please complete the following information):**

- Device: [Galaxy A03 Core]
- OS: [Android 12]

**Additional context**  
Fatal Exception: java.lang.NullPointerException: Attempt to invoke virtual method ‘boolean com.zipow.videobox.VideoBoxApplication.hasConfService()’ on a null object reference  
at com.zipow.videobox.ptapp.ConfProcessMgr.isConfProcessRunning(ConfProcessMgr.java:1)  
at us.zoom.proguard.d2.b(AppStateMonitor.java:2)  
at us.zoom.proguard.d2.g(AppStateMonitor.java:1)  
at com.zipow.videobox.mainboard.module.ZmSdkMainBoard$1.onUIMoveToBackground(ZmSdkMainBoard.java:2)  
at us.zoom.uicommon.activity.ZMActivity.notifyMoveToBackground(ZMActivity.java:4)  
at us.zoom.uicommon.activity.ZMActivity.access$000(ZMActivity.java:1)  
at us.zoom.uicommon.activity.ZMActivity$b.run(ZMActivity.java:3)  
at android.os.Handler.handleCallback(Handler.java:938)  
at android.os.Handler.dispatchMessage(Handler.java:99)  
at android.os.Looper.loopOnce(Looper.java:201)  
at android.os.Looper.loop(Looper.java:288)  
at android.app.ActivityThread.main(ActivityThread.java:7952)  
at java.lang.reflect.Method.invoke(Method.java)  
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:548)  
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1022)

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [January 13, 2024, 3:27am UTC](https://devforum.zoom.us/t/confprocessmgr-isconfprocessrunning-java-lang-nullpointerexception/100105/2 "2024-01-13T03:27:20Z")

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Closed on January 13, 2024, 3:27am UTC

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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**Author:** ![qing.peng](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/qing.peng/32/44350_2.png) [@qing.peng](https://devforum.zoom.us/u/qing.peng)\
**Post date:** [January 24, 2024, 9:58pm UTC](https://devforum.zoom.us/t/confprocessmgr-isconfprocessrunning-java-lang-nullpointerexception/100105/3 "2024-01-24T21:58:50Z")

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@adpv Thanks for reporting this issue! This bug will be fixed in the next release 5.17.10.