# Connect Fail return error-code 1

**URL:** <https://devforum.zoom.us/t/connect-fail-return-error-code-1/15009>\
**Category:** Web\
**Created:** [April 27, 2020, 7:35am UTC](https://devforum.zoom.us/t/connect-fail-return-error-code-1/15009 "2020-04-27T07:35:36Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![edwinfong](https://avatars.discourse-cdn.com/v4/letter/e/96bed5/32.png) [@edwinfong](https://devforum.zoom.us/u/edwinfong)\
**Post date:** [April 27, 2020, 7:35am UTC](https://devforum.zoom.us/t/connect-fail-return-error-code-1/15009/1 "2020-04-27T07:35:36Z")

</div>

I use the ionic write the application and html5 for the website version.  
I can successfully start and join the meeting on the application,  
when I switch to the website side, I can successfully host a meeting,  
but I got : {method: “join”, status: false, result: null, errorMessage: “Joining fail”, errorCode: 1}  
when I join the meeting which is hosted by another one.  
Everything work well a few weeks ago.

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 30, 2020, 8:27pm UTC](https://devforum.zoom.us/t/connect-fail-return-error-code-1/15009/2 "2020-04-30T20:27:27Z")

</div>

Hey @edwinfong,

Are there any errors in the browser console?

Make sure you are passing in `0` as the role to join meetings.

This is probably an issue with signature generation, can you send me your signature to [developersupport@zoom.us](mailto:developersupport@zoom.us) so I can debug?

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![edwinfong](https://avatars.discourse-cdn.com/v4/letter/e/96bed5/32.png) [@edwinfong](https://devforum.zoom.us/u/edwinfong)\
**Post date:** [May 5, 2020, 3:41am UTC](https://devforum.zoom.us/t/connect-fail-return-error-code-1/15009/3 "2020-05-05T03:41:19Z")

</div>

@tommy  
I sure i passing 0 as role to join meeting, and fail.  
I test the same function and i join meeting successful with role 1.  
For the signature, i using ZoomMtg.generateSignature to generate, and i use it in both case.

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [May 6, 2020, 8:58pm UTC](https://devforum.zoom.us/t/connect-fail-return-error-code-1/15009/4 "2020-05-06T20:58:12Z")

</div>

Hey @edwinfong,

Thanks for the additional details. Can you share the meetingID to [developersupport@zoom.us](mailto:developersupport@zoom.us) you are trying to join in a private message so I can debug?

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 9:05pm UTC](https://devforum.zoom.us/t/connect-fail-return-error-code-1/15009/5 "2020-08-21T21:05:56Z")

</div>


