# Contact\_center.task\_created webhook event not sending queue\_id field

**URL:** <https://devforum.zoom.us/t/contact-center-task-created-webhook-event-not-sending-queue-id-field/85932>\
**Category:** API and Webhooks\
**Created:** [April 3, 2023, 3:27pm UTC](https://devforum.zoom.us/t/contact-center-task-created-webhook-event-not-sending-queue-id-field/85932 "2023-04-03T15:27:56Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![omari.isaac](https://avatars.discourse-cdn.com/v4/letter/o/6bbea6/32.png) [@omari.isaac](https://devforum.zoom.us/u/omari.isaac)\
**Post date:** [April 3, 2023, 3:27pm UTC](https://devforum.zoom.us/t/contact-center-task-created-webhook-event-not-sending-queue-id-field/85932/1 "2023-04-03T15:27:56Z")

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The event Contact\_center.task\_created is missing the queue\_id field in the object. According to documentation, that field should be sent. If the queue\_name is passed, why isn’t the queue\_id being sent also?

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**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [April 3, 2023, 6:32pm UTC](https://devforum.zoom.us/t/contact-center-task-created-webhook-event-not-sending-queue-id-field/85932/2 "2023-04-03T18:32:30Z")

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Thank you for posting in the Zoom Developer Forum. To begin, can you share an example webhook event payload where the queue\_id field in the object is missing?

Let me know if you have any questions about this.

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**Author:** ![omari.isaac](https://avatars.discourse-cdn.com/v4/letter/o/6bbea6/32.png) [@omari.isaac](https://devforum.zoom.us/u/omari.isaac)\
**Post date:** [April 3, 2023, 8:00pm UTC](https://devforum.zoom.us/t/contact-center-task-created-webhook-event-not-sending-queue-id-field/85932/3 "2023-04-03T20:00:22Z")

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{“event”:“contact\_center.task\_created”,“payload”:{“account\_id”:“account\_id”,“object”:{“task\_id”:“task\_id”,“flow\_id”:“-flod\_id”,“flow\_name”:“flow\_name”,“channel\_id”:“channel\_id”,“channel\_name”:“voice”,“queue\_name”:“queue\_name”,“created\_time”:“2023-04-03T19:48:46Z”,“last\_modified\_time”:“2023-04-03T19:48:46Z”,“engagement\_id”:“engagement\_id”,“auto\_assign”:true,“task\_timeout”:86400,“caller\_number”:“+10000000000”,“callee\_number”:“+10000000000”,“task\_status”:“pending”,“task\_priority”:1}},“event\_ts”:1680551326190}

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [April 6, 2024, 11:37am UTC](https://devforum.zoom.us/t/contact-center-task-created-webhook-event-not-sending-queue-id-field/85932/4 "2024-04-06T11:37:07Z")

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Closed on April 6, 2024, 11:37am UTC

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