# Crash TermSBPTUIModule

**URL:** <https://devforum.zoom.us/t/crash-termsbptuimodule/62362>\
**Category:** iOS\
**Created:** [January 8, 2022, 7:59am UTC](https://devforum.zoom.us/t/crash-termsbptuimodule/62362 "2022-01-08T07:59:12Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![dinhanh](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dinhanh/32/33684_2.png) [@dinhanh](https://devforum.zoom.us/u/dinhanh)\
**Post date:** [January 8, 2022, 7:59am UTC](https://devforum.zoom.us/t/crash-termsbptuimodule/62362/1 "2022-01-08T07:59:12Z")

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**Description**  
Crashed: NSOperationQueue 0x10dd795f0 (QOS: UNSPECIFIED)  
0 MobileRTC 0xba37f4 TermSBPTUIModule(Cmm::ICmmMessageQueueClient\*) + 10661140  
1 MobileRTC 0xba3b00 TermSBPTUIModule(Cmm::ICmmMessageQueueClient\*) + 10661920  
2 MobileRTC 0x4c54fc TermSBPTUIModule(Cmm::ICmmMessageQueueClient\*) + 3459612  
3 MobileRTC 0x48b258 TermSBPTUIModule(Cmm::ICmmMessageQueueClient\*) + 3221368  
4 MobileRTC 0x4857fc TermSBPTUIModule(Cmm::ICmmMessageQueueClient\*) + 3198236  
5 MobileRTC 0xd04448 TermSBPTUIModule(Cmm::ICmmMessageQueueClient\*) + 12106088  
6 MobileRTC 0xd123c0 TermSBPTUIModule(Cmm::ICmmMessageQueueClient\*) + 12163296  
7 MobileRTC 0xf548c0 TermSBPTUIModule(Cmm::ICmmMessageQueueClient\*) + 14532064  
8 MobileRTC 0xf55594 TermSBPTUIModule(Cmm::ICmmMessageQueueClient\*) + 14535348  
9 MobileRTC 0xf6b16c TermSBPTUIModule(Cmm::ICmmMessageQueueClient\*) + 14624396  
10 MobileRTC 0x102810 ios\_getpid() + 607996  
11 MobileRTC 0x24204 (Missing)  
12 Foundation 0x50ad0 **NSBLOCKOPERATION\_IS\_CALLING\_OUT\_TO\_A\_BLOCK** + 24  
13 Foundation 0x62c58 -[NSBlockOperation main] + 104  
14 Foundation 0x3b6f4 **NSOPERATION\_IS\_INVOKING\_MAIN** + 24  
15 Foundation 0x4c570 -[NSOperation start] + 804  
16 Foundation 0x4fb18 **NSOPERATIONQUEUE\_IS\_STARTING\_AN\_OPERATION** + 24  
17 Foundation 0x5dbb0 \_\_NSOQSchedule\_f + 184  
18 libdispatch.dylib 0x13444 \_dispatch\_block\_async\_invoke2 + 148  
19 libdispatch.dylib 0x4660 \_dispatch\_client\_callout + 20  
20 libdispatch.dylib 0x7b34 \_dispatch\_continuation\_pop + 504  
21 libdispatch.dylib 0x7190 \_dispatch\_async\_redirect\_invoke + 596  
22 libdispatch.dylib 0x15dd0 \_dispatch\_root\_queue\_drain + 396  
23 libdispatch.dylib 0x165f8 \_dispatch\_worker\_thread2 + 164  
24 libsystem\_pthread.dylib 0x10b8 \_pthread\_wqthread + 228  
25 libsystem\_pthread.dylib 0xe94 start\_wqthread + 8

**Which iOS Meeting SDK version?**  
5.2.42037.1112

**To Reproduce(If applicable)**  
I have manually set the delegate to nil as instructed in the readme. But when opening the application, sometimes crashes still happen.

**Screenshots**

 ![Screen Shot 2022-01-08 at 14.56.14](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/8/c/8c433896909cafc17be32b6ddbf68de2e2513903.png)

**Smartphone (please complete the following information):**

- Device: iPhone 13 pro max
- OS: iOS 15.1.1

Please help me with this problem. Thank you very much.

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<div class="post-metadata">

**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\
**Post date:** [January 10, 2022, 5:28pm UTC](https://devforum.zoom.us/t/crash-termsbptuimodule/62362/2 "2022-01-10T17:28:15Z")

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Hi @dinhanh, thanks for the post.

Sorry to hear you’re running into a crash. Can you please provide steps to reproduce this crash? Also, are you able to reproduce it on the latest version of the SDK?

Thanks!

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<div class="post-metadata">

**Author:** ![dinhanh](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dinhanh/32/33684_2.png) [@dinhanh](https://devforum.zoom.us/u/dinhanh)\
**Post date:** [January 17, 2022, 2:35am UTC](https://devforum.zoom.us/t/crash-termsbptuimodule/62362/3 "2022-01-17T02:35:46Z")

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Sorry for the late reply. Because of this error, the application will occasionally crash when opened.I can only view the report from Firebase Analytics.

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<div class="post-metadata">

**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\
**Post date:** [January 18, 2022, 7:01pm UTC](https://devforum.zoom.us/t/crash-termsbptuimodule/62362/4 "2022-01-18T19:01:28Z")

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Hi @dinhanh,

Since you are unable to provide steps to reproduce the crash, can you try updating to the latest version of the SDK and see if it still shows up in your crash reports?

Thanks!

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [February 18, 2022, 5:01am UTC](https://devforum.zoom.us/t/crash-termsbptuimodule/62362/5 "2022-02-18T05:01:55Z")

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Closed on February 18, 2022, 5:01am UTC

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