# Crash upon joining a meeting **URL:** \ **Category:** Upgrading SDKs\ **Created:** [April 17, 2023, 2:39pm UTC](https://devforum.zoom.us/t/crash-upon-joining-a-meeting/86826 "2023-04-17T14:39:29Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![christopher.dwyer](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/christopher.dwyer/32/47129_2.png) [@christopher.dwyer](https://devforum.zoom.us/u/christopher.dwyer)\ **Post date:** [April 17, 2023, 2:39pm UTC](https://devforum.zoom.us/t/crash-upon-joining-a-meeting/86826/1 "2023-04-17T14:39:29Z")
Hello, I am seeing the following crash, after joining meetings, after updating to the latest version of the zoom SDK: ```auto dlopen failed: cannot locate symbol "__emutls_get_address" referenced by "/data/app/~~jt9E1aWsCpnbFMxFnLsuVg==/com.bicyclehealth.patient.app-16_zhBEHvMJUmMPCBl-cHQ==/lib/arm64/libannotate.so"... ``` It appears I am getting a conflict between two libraries I am using, one being the Zoom SDK (I see this if I remove the pickFirst from packaging options): ```auto 2 files found with path 'lib/arm64-v8a/libc++_shared.so' from inputs: - /Users/chris/.gradle/caches/transforms-3/05c48075d903ffbc908c04da44693029/transformed/jetified-react-native-0.67.3/jni/arm64-v8a/libc++_shared.so - /Users/chris/.gradle/caches/transforms-3/26d25477aaab16d2fc6c550edf665205/transformed/jetified-mobilertc-5.13.1.11014/jni/arm64-v8a/libc++_shared.so ``` ```auto packagingOptions { pickFirst 'lib/arm64-v8a/libc++_shared.so' pickFirst 'lib/x86/libc++_shared.so' pickFirst 'lib/x86_64/libc++_shared.so' pickFirst 'lib/armeabi-v7a/libc++_shared.so' pickFirst 'lib/x86_64/libjsc.so' pickFirst 'lib/arm64-v8a/libjsc.so' } ``` Is there a way to ensure the correct version of the .so file is being picked? Intermittently builds seem to happen where I can join calls fine, but I don’t want to have to build several times and have to check each time if zoom calls are working. ---
**Author:** ![bbcorhitter](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/bbcorhitter/32/46890_2.png) [@bbcorhitter](https://devforum.zoom.us/u/bbcorhitter)\ **Post date:** [May 17, 2023, 6:56am UTC](https://devforum.zoom.us/t/crash-upon-joining-a-meeting/86826/2 "2023-05-17T06:56:39Z")
Hi Christopher[,](https://bbcorhitter.com/) Hope so you’re doing good this week, identify the library that is conflicting with the Zoom SDK and remove it from your project’s dependencies. You can do this by modifying your project’s build.gradle file or by updating the library version to a compatible one. In your packagingOptions configuration, make sure to specify the correct version of the libc++\_shared.so file for the desired architecture. You can use the pickFirst directive to prioritize the correct version, ensuring it is selected during the build process. After making the necessary changes, clean your project and perform a full rebuild to ensure that the changes take effect properly. This will help ensure that the correct libraries are included and conflicts are resolved. Hope so this will work for you! Regards, Bryce June ---
**Author:** ![fernando.moobi](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/fernando.moobi/32/2729_2.png) [@fernando.moobi](https://devforum.zoom.us/u/fernando.moobi)\ **Post date:** [May 17, 2023, 11:48am UTC](https://devforum.zoom.us/t/crash-upon-joining-a-meeting/86826/3 "2023-05-17T11:48:46Z")
I had the same error, using packagingOptions it even solved it, but only for some devices, on the xiaomi mi 11t ultra for example it didn’t work yet. ---
**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\ **Post date:** [June 6, 2023, 3:59pm UTC](https://devforum.zoom.us/t/crash-upon-joining-a-meeting/86826/4 "2023-06-06T15:59:06Z")
@bbcorhitter, Thank you for sharing this insight with the Zoom Developer Forum! ---
**Author:** ![christopher.dwyer](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/christopher.dwyer/32/47129_2.png) [@christopher.dwyer](https://devforum.zoom.us/u/christopher.dwyer)\ **Post date:** [June 6, 2023, 9:00pm UTC](https://devforum.zoom.us/t/crash-upon-joining-a-meeting/86826/5 "2023-06-06T21:00:50Z")
Specifying the version of libc++\_shared was insufficient, as it caused issues with older versions of React Native. I needed to update React Native versions, an involved process, as there was an incompatibility that is fixed with newer versions of React Native. ---
**Author:** ![fernando.moobi](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/fernando.moobi/32/2729_2.png) [@fernando.moobi](https://devforum.zoom.us/u/fernando.moobi)\ **Post date:** [June 7, 2023, 11:03am UTC](https://devforum.zoom.us/t/crash-upon-joining-a-meeting/86826/6 "2023-06-07T11:03:15Z")
Hi, thanks for sharing your solution, could you tell which version you updated React Native to please? ---
**Author:** ![zulqarnainjabbar99](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/zulqarnainjabbar99/32/50652_2.png) [@zulqarnainjabbar99](https://devforum.zoom.us/u/zulqarnainjabbar99)\ **Post date:** [August 12, 2023, 11:12am UTC](https://devforum.zoom.us/t/crash-upon-joining-a-meeting/86826/7 "2023-08-12T11:12:28Z")
I encountered a similar error. While using packagingOptions, the issue was resolved for certain devices. However, it still persists on devices like the Xiaomi Mi 11T Ultra. ---
**Author:** ![zulqarnainjabbar99](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/zulqarnainjabbar99/32/50652_2.png) [@zulqarnainjabbar99](https://devforum.zoom.us/u/zulqarnainjabbar99)\ **Post date:** [August 21, 2023, 5:10am UTC](https://devforum.zoom.us/t/crash-upon-joining-a-meeting/86826/8 "2023-08-21T05:10:15Z")
Best Regards[,](https://www.smoothmove4u.com/) Zulqarnain ---
**Author:** ![christopher.dwyer](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/christopher.dwyer/32/47129_2.png) [@christopher.dwyer](https://devforum.zoom.us/u/christopher.dwyer)\ **Post date:** [August 21, 2023, 3:14pm UTC](https://devforum.zoom.us/t/crash-upon-joining-a-meeting/86826/9 "2023-08-21T15:14:26Z")
Sorry for the delayed reply – Upgrading to 0.71 fixed this issue. ---
**Author:** ![jazzysehdev](https://avatars.discourse-cdn.com/v4/letter/j/eb8c5e/32.png) [@jazzysehdev](https://devforum.zoom.us/u/jazzysehdev)\ **Post date:** [March 1, 2024, 1:39pm UTC](https://devforum.zoom.us/t/crash-upon-joining-a-meeting/86826/10 "2024-03-01T13:39:58Z")
hi, Donte, I have searched entire google and ZOOM docs, but in latest Zoom Meet SDK (updated March 2024 ), I can not find the “commonlib” foloder and file . Can you please help me to locate the right thread, or the file itself. Thank You ---
**Author:** ![jazzysehdev](https://avatars.discourse-cdn.com/v4/letter/j/eb8c5e/32.png) [@jazzysehdev](https://devforum.zoom.us/u/jazzysehdev)\ **Post date:** [March 2, 2024, 8:45am UTC](https://devforum.zoom.us/t/crash-upon-joining-a-meeting/86826/11 "2024-03-02T08:45:23Z")
I am getting same issue and nobody is replying to the request. I have subscribed to Business plan, seems like I should cancel the subscription before next renewal. ---
**Author:** ![christopher.dwyer](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/christopher.dwyer/32/47129_2.png) [@christopher.dwyer](https://devforum.zoom.us/u/christopher.dwyer)\ **Post date:** [March 4, 2024, 12:12am UTC](https://devforum.zoom.us/t/crash-upon-joining-a-meeting/86826/12 "2024-03-04T00:12:49Z")
Jovin, as of 5.17.0 commonlib has been merged with mobilertc. See: [Zoom Meeting SDK - Android - 5.17.0](https://developers.zoom.us/changelog/meeting-sdk/android/5.17.0) ---
**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\ **Post date:** [March 4, 2024, 6:18pm UTC](https://devforum.zoom.us/t/crash-upon-joining-a-meeting/86826/13 "2024-03-04T18:18:55Z")
@jazzysehdev , Correct, please see the changed log here: > **[Zoom Meeting SDK - Android - 5.17.0](https://developers.zoom.us/changelog/meeting-sdk/android/5.17.0/)** > > Added interfaces for encryption info, external user join, waiting room lock status, breakout room config change callback, whiteboard support, unified user info, polling management, joining breakout room name, cloud storage full event, webinar emoji...