# Create and activate zoom user whithout user interaction

**URL:** <https://devforum.zoom.us/t/create-and-activate-zoom-user-whithout-user-interaction/8386>\
**Category:** API and Webhooks\
**Created:** [March 3, 2020, 11:14pm UTC](https://devforum.zoom.us/t/create-and-activate-zoom-user-whithout-user-interaction/8386 "2020-03-03T23:14:36Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![hkalkavan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/hkalkavan/32/3400_2.png) [@hkalkavan](https://devforum.zoom.us/u/hkalkavan)\
**Post date:** [March 3, 2020, 11:14pm UTC](https://devforum.zoom.us/t/create-and-activate-zoom-user-whithout-user-interaction/8386/1 "2020-03-03T23:14:36Z")

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**Description**  
Hello!

I need to create and activate zoom users through the API.

Currently, I am able to create a user via API but the user needs to activate the account by clicking the link which sent her/him an email by zoom.

I want to activate the account by API without user interaction.

Please, can you help me with this?

Thank you

**Error**  
no error

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
-JWT

**Which Endpoint/s?**  
-[https://marketplace.zoom.us/docs/api-reference/zoom-api/users/users](https://marketplace.zoom.us/docs/api-reference/zoom-api/users/users)

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 3, 2020, 11:34pm UTC](https://devforum.zoom.us/t/create-and-activate-zoom-user-whithout-user-interaction/8386/2 "2020-03-03T23:34:31Z")

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Hey @hkalkavan, thanks for posting and using Zoom!

Have you tried the [custCreate](https://marketplace.zoom.us/docs/api-reference/zoom-api/users/usercreate) flow?

 ![Screen Shot 2020-03-03 at 4.33.59 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/b/bc063776d2ac0508b1036c7e1322bb3bec39a603.png)

Thanks,  
Tommy

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**Author:** ![hkalkavan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/hkalkavan/32/3400_2.png) [@hkalkavan](https://devforum.zoom.us/u/hkalkavan)\
**Post date:** [March 4, 2020, 3:36pm UTC](https://devforum.zoom.us/t/create-and-activate-zoom-user-whithout-user-interaction/8386/3 "2020-03-04T15:36:13Z")

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Hey @tommy, thank you for your quick response.

I tried custCreate but it wasn’t successful.

I received this error code:  
{  
“code”: 2016,  
“message”: “No permission, please contact Zoom customer support.”  
}

I sent an email to “[isv@zoom.us](mailto:isv@zoom.us)” for get help with this and waiting hear from them.

I will try to create a user with custCreate whenever they give me permission and I will let you know.

Thank you  
Halil

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 4, 2020, 5:49pm UTC](https://devforum.zoom.us/t/create-and-activate-zoom-user-whithout-user-interaction/8386/4 "2020-03-04T17:49:23Z")

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Hey @hkalkavan,

Correct, to use custCreate you need to reach out to [isv@zoom.us](mailto:isv@zoom.us).

Feel free to ask for a free trail to see if it works for your use case.

Thanks,  
Tommy

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**Author:** ![hkalkavan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/hkalkavan/32/3400_2.png) [@hkalkavan](https://devforum.zoom.us/u/hkalkavan)\
**Post date:** [March 4, 2020, 9:38pm UTC](https://devforum.zoom.us/t/create-and-activate-zoom-user-whithout-user-interaction/8386/5 "2020-03-04T21:38:38Z")

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Hi @tommy,

I already sent them an email. They can give me a free trail but I don’t need that.

We are going to get a business plan with 10 users and we won’t use the ISV partner program. I need to be able to use something with a business plan to create/activate users without user interaction.

What else I can try?

Thank you  
Halil

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 4, 2020, 9:53pm UTC](https://devforum.zoom.us/t/create-and-activate-zoom-user-whithout-user-interaction/8386/6 "2020-03-04T21:53:59Z")

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Hey @hkalkavan,

What is your use case for creating users without them having to click the confirmation email?

Thanks,  
Tommy

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**Author:** ![hkalkavan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/hkalkavan/32/3400_2.png) [@hkalkavan](https://devforum.zoom.us/u/hkalkavan)\
**Post date:** [March 4, 2020, 10:27pm UTC](https://devforum.zoom.us/t/create-and-activate-zoom-user-whithout-user-interaction/8386/7 "2020-03-04T22:27:37Z")

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We provide an online service where we have our own user to sign up. Our users will sign up to our services using their email address and password. Within our portal they will be able to start/schedule meetings etc. They won’t have seperate credentials for Zoom, we will handle the Zoom credentials through Zoom’s API and keep Zoom credentials in our database.

Let me know if this makes sense.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 4, 2020, 11:13pm UTC](https://devforum.zoom.us/t/create-and-activate-zoom-user-whithout-user-interaction/8386/8 "2020-03-04T23:13:13Z")

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Hey @hkalkavan,

Thanks for sharing your use case!

You could also try the `ssoCreate` option, more details here:

> **[SSO Pre-provisioning](https://support.zoom.us/hc/en-us/articles/115005479743-SSO-Pre-provisioning)**
>
> Overview
> Zoom uses Just-In-Time (JIT) provisioning with Single Sign-On by default. This means that when a user tries to log in, a Zoom account will be created for them based on your SAML mapping. H...

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![ekszuki](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ekszuki/32/8722_2.png) [@ekszuki](https://devforum.zoom.us/u/ekszuki)\
**Post date:** [May 18, 2020, 9:16pm UTC](https://devforum.zoom.us/t/create-and-activate-zoom-user-whithout-user-interaction/8386/9 "2020-05-18T21:16:29Z")

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Hey, @hkalkavan

I have the same problem as you.

Did you do solve this problem?

Thanks,  
Zuchi

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<div class="post-metadata">

**Author:** ![hkalkavan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/hkalkavan/32/3400_2.png) [@hkalkavan](https://devforum.zoom.us/u/hkalkavan)\
**Post date:** [May 20, 2020, 5:54pm UTC](https://devforum.zoom.us/t/create-and-activate-zoom-user-whithout-user-interaction/8386/10 "2020-05-20T17:54:02Z")

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Hey @ekszuki,

I couldn’t solve this problem yet. still looking at.

Thank  
Halil

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [May 26, 2020, 8:13pm UTC](https://devforum.zoom.us/t/create-and-activate-zoom-user-whithout-user-interaction/8386/11 "2020-05-26T20:13:56Z")

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Hey @ekszuki,

What problem are you having? To [create and activate a Zoom user without user interaction](https://marketplace.zoom.us/docs/api-reference/zoom-api/users/usercreate), you must use `custCreate` on the isv plan. You can contact the isv team here: [isv@zoom.us](mailto:isv@zoom.us).

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [May 26, 2020, 8:14pm UTC](https://devforum.zoom.us/t/create-and-activate-zoom-user-whithout-user-interaction/8386/12 "2020-05-26T20:14:19Z")

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Hey @hkalkavan,

Let us know if you have additional questions.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![ekszuki](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ekszuki/32/8722_2.png) [@ekszuki](https://devforum.zoom.us/u/ekszuki)\
**Post date:** [May 28, 2020, 1:18am UTC](https://devforum.zoom.us/t/create-and-activate-zoom-user-whithout-user-interaction/8386/13 "2020-05-28T01:18:29Z")

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Hey guys

@hkalkavan  
I solved this problem using “autoCreate” action, but I had to contact the ISV team to enable it.  
([Manage users trough API](https://devforum.zoom.us/t/manage-users-trough-api/15961))

I created users using “autocreate” API call + Trusted Domain ([https://support.zoom.us/hc/en-us/articles/203395207-Associated-domains](https://support.zoom.us/hc/en-us/articles/203395207-Associated-domains)).

 ![auto_create](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/7/74e7bad9dfd39e93ee810a1cf3196d5af7403a98.png)

@tommy  
The ISV Team didn’t active the option “cusCreate” for my account. I don’t know why.

Anyway, the “autoCreate” has worked very well.

Thanks.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [June 1, 2020, 10:17pm UTC](https://devforum.zoom.us/t/create-and-activate-zoom-user-whithout-user-interaction/8386/14 "2020-06-01T22:17:27Z")

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Happy to hear you got this working, and thanks for providing the solution! 🙂

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 9:39pm UTC](https://devforum.zoom.us/t/create-and-activate-zoom-user-whithout-user-interaction/8386/15 "2020-08-21T21:39:33Z")

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