# Create api throwing error user does not exists, but user exists in account

**URL:** <https://devforum.zoom.us/t/create-api-throwing-error-user-does-not-exists-but-user-exists-in-account/25755>\
**Category:** API and Webhooks\
**Created:** [July 30, 2020, 5:48pm UTC](https://devforum.zoom.us/t/create-api-throwing-error-user-does-not-exists-but-user-exists-in-account/25755 "2020-07-30T17:48:04Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [July 30, 2020, 5:48pm UTC](https://devforum.zoom.us/t/create-api-throwing-error-user-does-not-exists-but-user-exists-in-account/25755/2 "2020-07-30T17:48:26Z")

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Hey @gitesh.purbiya22

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. 🙂

Checkout these related threads that may have the answer you are looking for:

> [@"User X does not exist or not belong to this account" in Zoom API Test Widget](https://devforum.zoom.us/t/-/7552):
>
> Description I am new to the Zoom API. I need to use it on my company’s website. Our employees need to be trained and once it’s complete, they will be issued a Zoom license. We will have processes that will kick off the necessary calls to the Zoom API to create these new users and to add them to a group on the Zoom Account. I’m trying out the API’s to see which endpoints we need exactly with the Test Widget that can be found at each endpoint in the API docs. I am getting errors mostly because I …

> [@Account is not getting created automatically even though the user type is provider](https://devforum.zoom.us/t/-/1450):
>
> We are working towards integrating Zoom into our existing EHR system for telehealth. We are following the instructions provided here [https://developer.zoom.us/blog/integrating-zoom-with-a-emr-platform/](https://developer.zoom.us/blog/integrating-zoom-with-a-emr-platform/) However we are facing an issue if we try to create a meeting with a user (email) who does’ t exists in our account. But as per the instructions given in the above link, if the requested user does not exists in the system then Zoom should auto-create account for that user and schedule the meeting,…

If these threads did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly.

Thanks,  
DeveloperBot

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