# Create New User returning error

**URL:** <https://devforum.zoom.us/t/create-new-user-returning-error/17185>\
**Category:** API and Webhooks\
**Created:** [May 12, 2020, 5:39am UTC](https://devforum.zoom.us/t/create-new-user-returning-error/17185 "2020-05-12T05:39:04Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![maneesh.raina](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maneesh.raina/32/8223_2.png) [@maneesh.raina](https://devforum.zoom.us/u/maneesh.raina)\
**Post date:** [May 12, 2020, 5:39am UTC](https://devforum.zoom.us/t/create-new-user-returning-error/17185/1 "2020-05-12T05:39:04Z")

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Hi, We have been using Zoom Create user API to create Zoom user accounts through our web application for quite some time now. However since today we have been receiving error code 1001 “Data error, please contact Zoom customer support” when a user is trying to create an account. The same error is being reflected when we are manually trying to create the user account through our admin panel in Zoom. What is this issue and how can this be resolved.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [May 15, 2020, 6:51pm UTC](https://devforum.zoom.us/t/create-new-user-returning-error/17185/2 "2020-05-15T18:51:58Z")

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Hey @maneesh.raina,

It sounds like you might have reached the user creation limit. Please reach out to your CSM or [support.zoom.us](http://support.zoom.us).

Thanks,  
Tommy

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 9:20pm UTC](https://devforum.zoom.us/t/create-new-user-returning-error/17185/3 "2020-08-21T21:20:08Z")

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