# Create Users - Create or autoCreate custCreate or SSOCreate **URL:** \ **Category:** API and Webhooks\ **Created:** [March 18, 2020, 6:19pm UTC](https://devforum.zoom.us/t/create-users-create-or-autocreate-custcreate-or-ssocreate/8923 "2020-03-18T18:19:56Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![pthillai](https://avatars.discourse-cdn.com/v4/letter/p/b3f665/32.png) [@pthillai](https://devforum.zoom.us/u/pthillai)\ **Post date:** [March 18, 2020, 6:19pm UTC](https://devforum.zoom.us/t/create-users-create-or-autocreate-custcreate-or-ssocreate/8923/1 "2020-03-18T18:19:57Z")
Hi, We are trying to implement Zoom video conferencing for Telemedicine feature in our EHR. I understand we have to create users to create meetings. There are 4 ways to create user. I would like to know what is most suitable for EHR companies like us? We want to to be able to create meetings automatically and email the link to patients to join the call. We do not want any web portal access. Its only going to be used within our EHR Thanks ---
**Author:** ![pthillai](https://avatars.discourse-cdn.com/v4/letter/p/b3f665/32.png) [@pthillai](https://devforum.zoom.us/u/pthillai)\ **Post date:** [March 18, 2020, 8:51pm UTC](https://devforum.zoom.us/t/create-users-create-or-autocreate-custcreate-or-ssocreate/8923/2 "2020-03-18T20:51:47Z")
Just want to add we need to use Telehealth API. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 18, 2020, 11:06pm UTC](https://devforum.zoom.us/t/create-users-create-or-autocreate-custcreate-or-ssocreate/8923/3 "2020-03-18T23:06:07Z")
Hey @pthillai, Do your doctors have Zoom accounts? You can [create the meetings](https://marketplace.zoom.us/docs/api-reference/zoom-api/users/usercreate) on your doctors behalf via [OAuth](https://marketplace.zoom.us/docs/guides/getting-started/app-types/create-oauth-app) or [JWT](https://marketplace.zoom.us/docs/guides/getting-started/app-types/create-jwt-app) if they are users on your Zoom account. Thanks, Tommy ---
**Author:** ![pthillai](https://avatars.discourse-cdn.com/v4/letter/p/b3f665/32.png) [@pthillai](https://devforum.zoom.us/u/pthillai)\ **Post date:** [March 19, 2020, 2:43am UTC](https://devforum.zoom.us/t/create-users-create-or-autocreate-custcreate-or-ssocreate/8923/4 "2020-03-19T02:43:56Z")
No. They will not have Zoom accounts I found this article. We can move this way for Telehealth right? > **[Integrating Zoom with an EMR platform](https://medium.com/zoom-developer-blog/integrating-zoom-with-an-emr-platform-2d724c972a81)** > > We have seen significant traction in the last few months with several of our large health care customers using Zoom to integrate with their EMR platform to launch Tele-visits between the providers… ---
**Author:** ![pthillai](https://avatars.discourse-cdn.com/v4/letter/p/b3f665/32.png) [@pthillai](https://devforum.zoom.us/u/pthillai)\ **Post date:** [March 19, 2020, 3:06am UTC](https://devforum.zoom.us/t/create-users-create-or-autocreate-custcreate-or-ssocreate/8923/5 "2020-03-19T03:06:42Z")
I would like to talk someone on how to integrate zoom with our EHR. There is lot of confusion for us with respect to what license to use. Is there a number to call? ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 19, 2020, 6:22pm UTC](https://devforum.zoom.us/t/create-users-create-or-autocreate-custcreate-or-ssocreate/8923/6 "2020-03-19T18:22:33Z")
Hey @pthillai, That article is actually out of date. Here is the current one 🙂 > **[Integrating Zoom Into Your EMR Platform](https://medium.com/zoom-developer-blog/integrating-zoom-into-your-emr-platform-692d112def40)** > > Zoom has recently come out with a new and improved version of the Epic integration which can be found in Zoom’s Marketplace. This… Thanks, Tommy ---
**Author:** ![pthillai](https://avatars.discourse-cdn.com/v4/letter/p/b3f665/32.png) [@pthillai](https://devforum.zoom.us/u/pthillai)\ **Post date:** [March 19, 2020, 6:41pm UTC](https://devforum.zoom.us/t/create-users-create-or-autocreate-custcreate-or-ssocreate/8923/7 "2020-03-19T18:41:08Z")
Hi, I followed all these steps. Its now giving me ApiKey Not Exist Or Incorrect Error code 500 Can you please help? ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 19, 2020, 8:17pm UTC](https://devforum.zoom.us/t/create-users-create-or-autocreate-custcreate-or-ssocreate/8923/8 "2020-03-19T20:17:32Z")
Hey @pthillai, I will assist you at your new topic: > [@Error using Telehealth API](https://devforum.zoom.us/t/error-using-telehealth-api/9020): > > Hi, We have a paid Zoom account. We are getting below error while starting a meeting. ApiKey Not Exist Or Incorrect Error code 500 sample URL: [https://applications.zoom.us/telehealth?org\_id=](https://applications.zoom.us/telehealth?org_id=) (we have our OrgID and secret key here) We created an JWT app and used that secret Key and Token for the above URL. Is that correct or do we need to use something else to create Telehealth meeting? Thanks, Tommy ---
**Author:** ![patricio.martinez](https://avatars.discourse-cdn.com/v4/letter/p/9fc29f/32.png) [@patricio.martinez](https://devforum.zoom.us/u/patricio.martinez)\ **Post date:** [April 21, 2020, 1:22pm UTC](https://devforum.zoom.us/t/create-users-create-or-autocreate-custcreate-or-ssocreate/8923/9 "2020-04-21T13:22:36Z")
Hi friends, we have the same problem here. We created a JWT app and we used the API Key string in the org\_id parameter of the URL, but we are receiving the same error message “Wrong API Key - ApiKey not exist or Incorrect”. As you said before, in this field we should use OrgID and secret key here, is this correct? and where to get the OrgID value. Should we put these values together? Best regards Patricio ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [April 22, 2020, 4:49pm UTC](https://devforum.zoom.us/t/create-users-create-or-autocreate-custcreate-or-ssocreate/8923/10 "2020-04-22T16:49:19Z")
Hey @patricio.martinez, Have you read through this thread: > [@Error using Telehealth API](https://devforum.zoom.us/t/error-using-telehealth-api/9020): > > Hi, We have a paid Zoom account. We are getting below error while starting a meeting. ApiKey Not Exist Or Incorrect Error code 500 sample URL: [https://applications.zoom.us/telehealth?org\_id=](https://applications.zoom.us/telehealth?org_id=) (we have our OrgID and secret key here) We created an JWT app and used that secret Key and Token for the above URL. Is that correct or do we need to use something else to create Telehealth meeting? Thanks, Tommy ---
**Author:** ![patricio.martinez](https://avatars.discourse-cdn.com/v4/letter/p/9fc29f/32.png) [@patricio.martinez](https://devforum.zoom.us/u/patricio.martinez)\ **Post date:** [April 22, 2020, 9:11pm UTC](https://devforum.zoom.us/t/create-users-create-or-autocreate-custcreate-or-ssocreate/8923/11 "2020-04-22T21:11:03Z")
Hi Tommy Thanks for your kind response 1. ``` We have a paid zoom account ``` 2. ``` There is an activated JWT app, from which we retrieved API Key and Secret, called MediaCollector ``` 3. ``` I don’t know how to enable the account as HIPAA compliant. Can I do it by myself? ``` 4. ``` We requested to isv@zoom.us to enable API Cust create. They said it is done (Ojus) ``` 5. ``` We have a few licenses (corporate), but we don’t know if we need to request more? ``` What is missing? We are still receiving the same error message Best regards ![image001.jpg](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/0/0ab33ab345dd8dc70dc7a3d78b55b73f4095951d.jpeg) ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [April 23, 2020, 6:40pm UTC](https://devforum.zoom.us/t/create-users-create-or-autocreate-custcreate-or-ssocreate/8923/12 "2020-04-23T18:40:19Z")
Hey @patricio.martinez, > [@patricio.martinez](#): > > As you said before, in this field we should use OrgID and secret key here, is this correct? and where to get the OrgID value. Should we put these values together? Have you followed the guide here about the OrgID and JWT Secret? > **[Integrating Zoom Into Your EMR Platform](https://medium.com/@eddie.soliman/integrating-zoom-into-your-emr-platform-692d112def40)** > > Zoom has recently come out with a new and improved version of the Epic integration which can be found in Zoom’s Marketplace. This… Can you private message me one of your urls so I can debug? Thanks, Tommy ---
**Author:** ![patricio.martinez](https://avatars.discourse-cdn.com/v4/letter/p/9fc29f/32.png) [@patricio.martinez](https://devforum.zoom.us/u/patricio.martinez)\ **Post date:** [April 23, 2020, 7:31pm UTC](https://devforum.zoom.us/t/create-users-create-or-autocreate-custcreate-or-ssocreate/8923/13 "2020-04-23T19:31:03Z")
Thanks a lot Tommy for your help As the document you mention says: [https://applications.zoom.us/telehealth?org\_id=_ **{Zoom** _](https://applications.zoom.us/telehealth?org_id=%7bZoom)\*\*\* API Key}_ **&data=** _{Encrypted Data}\*\*\* I used the Zoom API Key in that field. How can I construct the OrgId and secret? Should they be concatenated? This is one of my URLs: [https://applications.zoom.us/telehealth?org\_id=BmDiaSsQTL2vDSQmy0WhGg&data=hbGcweSZHnQrHisUrZkSoRH%2B%2B22DAhCNVU%2Fl1EZhJw4tWXHWIykxbmefvAoHLQeiZJS17oXWgv1cJv3bXTdIQwPscaPkCrewOHiEZ0Y1%2BgAtMKXoh61jLeECzgMcO9AjDCfRqQNbY%2B7cEEzwAA3c4ds4lppn%2FPStcW1OdJgvUcQ%3D](https://applications.zoom.us/telehealth?org_id=BmDiaSsQTL2vDSQmy0WhGg&data=hbGcweSZHnQrHisUrZkSoRH%2B%2B22DAhCNVU%2Fl1EZhJw4tWXHWIykxbmefvAoHLQeiZJS17oXWgv1cJv3bXTdIQwPscaPkCrewOHiEZ0Y1%2BgAtMKXoh61jLeECzgMcO9AjDCfRqQNbY%2B7cEEzwAA3c4ds4lppn%2FPStcW1OdJgvUcQ%3D) My API Key is: BmDiaSsQTL2vDSQmy0WhGg Best regards ![image002.jpg](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/f/f8095d9c0dd061d2158dc2c3573655e947a9c6fe.jpeg) ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [April 27, 2020, 4:42pm UTC](https://devforum.zoom.us/t/create-users-create-or-autocreate-custcreate-or-ssocreate/8923/14 "2020-04-27T16:42:34Z")
Hey @patricio.martinez, I see currently you are on a free trial account. As per the [instructions in the tutorial](https://medium.com/zoom-developer-blog/integrating-zoom-into-your-emr-platform-692d112def40) you need: # Licensing “Zoom video visits require a paid Zoom account with enough host licenses (Pro or Corp) for the providers, plus 1 additional which is used to temporarily “host” video visits when a patient joins before a provider. Refer to [Zoom for Healthcare](https://zoom.us/healthcare) for additional licensing requirements.” Thanks, Tommy ---
**Author:** ![patricio.martinez](https://avatars.discourse-cdn.com/v4/letter/p/9fc29f/32.png) [@patricio.martinez](https://devforum.zoom.us/u/patricio.martinez)\ **Post date:** [April 27, 2020, 8:07pm UTC](https://devforum.zoom.us/t/create-users-create-or-autocreate-custcreate-or-ssocreate/8923/15 "2020-04-27T20:07:31Z")
Hi Tommy They created me another Account with this information. Please let me know if you can enable the custOption for this account **Patricio Martinez** Departamento Programador Cargo Programador UbicaciĂłn Programador Account Number 253905 There is a new API KEY: AzKCOu0iTt2YSeoNo3vk2w I tested the URL, with: [https://applications.zoom.us/telehealth?org\_id=AzKCOu0iTt2YSeoNo3vk2w&data=hbGcweSZHnQrHisUrZkSoRH%2B%2B22DAhCNVU%2Fl1EZhJw4tWXHWIykxbmefvAoHLQeiZJS17oXWgv1cJv3bXTdIQwPscaPkCrewOHiEZ0Y1%2BgAtMKXoh61jLeECzgMcO9AjDCfRqQNbY%2B7cEEzwAA3c4ds4lppn%2FPStcW1OdJgvUcQ%3D](https://applications.zoom.us/telehealth?org_id=AzKCOu0iTt2YSeoNo3vk2w&data=hbGcweSZHnQrHisUrZkSoRH%2B%2B22DAhCNVU%2Fl1EZhJw4tWXHWIykxbmefvAoHLQeiZJS17oXWgv1cJv3bXTdIQwPscaPkCrewOHiEZ0Y1%2BgAtMKXoh61jLeECzgMcO9AjDCfRqQNbY%2B7cEEzwAA3c4ds4lppn%2FPStcW1OdJgvUcQ%3D) But I still receive the same error message. Atento saludo ![image002.jpg](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/f/f8095d9c0dd061d2158dc2c3573655e947a9c6fe.jpeg) ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [April 30, 2020, 4:53pm UTC](https://devforum.zoom.us/t/create-users-create-or-autocreate-custcreate-or-ssocreate/8923/16 "2020-04-30T16:53:40Z")
Hey @patricio.martinez, The [isv@zoom.us](mailto:isv@zoom.us) team handles custCreate requests. Can you please reach out to them requesting custCreate be turned on to test the telehealth feature? Thanks, Tommy ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 8:59pm UTC](https://devforum.zoom.us/t/create-users-create-or-autocreate-custcreate-or-ssocreate/8923/17 "2020-08-21T20:59:07Z")