# Cross-Device Form Data Synchronization: Challenges And Solutions

**URL:** <https://devforum.zoom.us/t/cross-device-form-data-synchronization-challenges-and-solutions/110949>\
**Category:** Feature Requests\
**Tags:** api\
**Created:** [May 29, 2024, 4:54pm UTC](https://devforum.zoom.us/t/cross-device-form-data-synchronization-challenges-and-solutions/110949 "2024-05-29T16:54:01Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![amushtaq](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/amushtaq/32/51326_2.png) [@amushtaq](https://devforum.zoom.us/u/amushtaq)\
**Post date:** [May 29, 2024, 4:54pm UTC](https://devforum.zoom.us/t/cross-device-form-data-synchronization-challenges-and-solutions/110949/1 "2024-05-29T16:54:01Z")

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When a user fills out a form on their phone, the changed form is populated, but the data is not transferred across clients.

OD 6d ago6 days ago Additional comments

Hi Ajwad,

Thank you for your patience while we looked into this. It appears that, on a user specific level, this would need [a Feature Request to submitted on our Developer Forum](https://devforum.zoom.us/c/feature-requests/23?_ga=2.129417038.377687332.1716999678-984929736.1690812656). However, if you’re looking to maintain the forms state across all users, e.g. User A can update form, User B can see those updates and also update from, this can currently be accomplished with our API’s and webhooks.

For the latter, you will want to subscribe to the interactive\_message\_\* webhook events documented [here](https://developers.zoom.us/docs/api/rest/reference/chatbot/events/#overview/). When you received a change to a form field, or when a user clicks a save button, or some other interaction- you will want to call [the Edit Chatbot Message endpoint](https://developers.zoom.us/docs/api/rest/reference/chatbot/methods/#operation/editChatbotMessage) to reflect those updated form fields for all users.

Please let me know if you have any additional questions or concerns.

Best regards,

Otho
