# custCreate for zoom pro account

**URL:** <https://devforum.zoom.us/t/custcreate-for-zoom-pro-account/33382>\
**Category:** API and Webhooks\
**Created:** [October 15, 2020, 6:46pm UTC](https://devforum.zoom.us/t/custcreate-for-zoom-pro-account/33382 "2020-10-15T18:46:09Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![rabbit2345](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rabbit2345/32/2370_2.png) [@rabbit2345](https://devforum.zoom.us/u/rabbit2345)\
**Post date:** [October 15, 2020, 6:46pm UTC](https://devforum.zoom.us/t/custcreate-for-zoom-pro-account/33382/1 "2020-10-15T18:46:10Z")

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Hello can we still custCreate with Pro account as per below thread, also will the created customer host have the same zoom settings as defined by the admin account?

> [@](#):
>
> - You have to have a Pro+ Zoom Account

It seems `Managed Domains` are only available to Business or higher accounts, not Pro or higher.

> [@](#):
>
> - Your account must have a verified **Managed Domain** (as Tommy stated) that has been approved/enabled by Zoom (so we know you OWN the domain).
> 
> > - You must request `custCreate` to be enabled by Zoom for you to be able to access and use `custCreate`

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [October 16, 2020, 5:35pm UTC](https://devforum.zoom.us/t/custcreate-for-zoom-pro-account/33382/2 "2020-10-16T17:35:37Z")

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Hi @rabbit2345,

As it turns out, in order to use our custCreate option for the [Users Create endpoint](https://marketplace.zoom.us/docs/api-reference/zoom-api/users/usercreate), you’ll need to contact our ISV team:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/6/669c7590fe4efd31743205eb0cba20959d084323.png)

For [Managed Domains](https://support.zoom.us/hc/en-us/articles/203395207-What-is-Managed-Domain-), you’ll need to meet these prerequisites:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/7/3/73aea042df8f6de1011a2bc28b1e3909cbee1c4a.png)

I hope this helps to clarify!  
-Will

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**Author:** ![rabbit2345](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rabbit2345/32/2370_2.png) [@rabbit2345](https://devforum.zoom.us/u/rabbit2345)\
**Post date:** [October 16, 2020, 7:45pm UTC](https://devforum.zoom.us/t/custcreate-for-zoom-pro-account/33382/3 "2020-10-16T19:45:17Z")

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The ism platform people are not responding. We used to be able to do custCreate with pro account, can we please do that. Because ISV is not responding and it’s not fair that we have to pay $5000 a year just to be able to custCreate. We are prepared to pay business account licenses for each user.

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**Author:** ![rabbit2345](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rabbit2345/32/2370_2.png) [@rabbit2345](https://devforum.zoom.us/u/rabbit2345)\
**Post date:** [October 17, 2020, 2:55am UTC](https://devforum.zoom.us/t/custcreate-for-zoom-pro-account/33382/4 "2020-10-17T02:55:53Z")

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Also question, if we had custCreate users in the past with Pro account when it was permissible, are those custCreate users grandfathered in? as in will they still be able to host meeting by clicking on the start\_url?

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [October 19, 2020, 7:26pm UTC](https://devforum.zoom.us/t/custcreate-for-zoom-pro-account/33382/5 "2020-10-19T19:26:03Z")

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Hey @rabbit2345,

I appreciate the feedback regarding being able to use the custCreate functionality on a Pro account, and I’m happy to share this suggestion internally. At this moment, however, a Partner API plan is required.

Regarding any previous requirements, I should clarify that the current requirements apply to all accounts.

Thanks,  
Will

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**Author:** ![rabbit2345](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rabbit2345/32/2370_2.png) [@rabbit2345](https://devforum.zoom.us/u/rabbit2345)\
**Post date:** [October 19, 2020, 7:40pm UTC](https://devforum.zoom.us/t/custcreate-for-zoom-pro-account/33382/6 "2020-10-19T19:40:29Z")

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The partner API people are not responding at all.

Regards to your response:

> Regarding any previous requirements, I should clarify that the current requirements apply to all accounts.

I don’t understand what you mean by the above statement. Are previous users created by onCustCreate by pro accounts grandfathered in or not?

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [October 20, 2020, 6:25pm UTC](https://devforum.zoom.us/t/custcreate-for-zoom-pro-account/33382/7 "2020-10-20T18:25:11Z")

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Hi @rabbit2345,

Apologies for any confusion—What I meant by that was that current availability of custCreate is for our Partner Plan, and that while it may have been different in the past, this requirement applies today and Pro accounts are not grandfathered.

Thanks,  
Will

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**Author:** ![rabbit2345](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rabbit2345/32/2370_2.png) [@rabbit2345](https://devforum.zoom.us/u/rabbit2345)\
**Post date:** [October 20, 2020, 6:38pm UTC](https://devforum.zoom.us/t/custcreate-for-zoom-pro-account/33382/8 "2020-10-20T18:38:24Z")

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Thank you Will, I guess I think my question was probably not well worded - i meant to ask what happens to users that were custCreated on pro accounts back when pro accounts could custCreate? Are we still able to create meetings for them in just the same way as before (i.e no login and password required)? I would hope so otherwise it’s going to be tough.

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [October 20, 2020, 9:26pm UTC](https://devforum.zoom.us/t/custcreate-for-zoom-pro-account/33382/9 "2020-10-20T21:26:33Z")

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Hey @rabbit2345,

Thank you for clarifying and apologies for any misunderstanding! For any users who were previously created using custCreate under a Pro account, they will continue to function as originally intended (no login/credentials).

Best,  
Will

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**Author:** ![rabbit2345](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rabbit2345/32/2370_2.png) [@rabbit2345](https://devforum.zoom.us/u/rabbit2345)\
**Post date:** [October 21, 2020, 1:19pm UTC](https://devforum.zoom.us/t/custcreate-for-zoom-pro-account/33382/10 "2020-10-21T13:19:22Z")

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Thank you so much for the clarification!! Much appreciated.

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [October 21, 2020, 5:26pm UTC](https://devforum.zoom.us/t/custcreate-for-zoom-pro-account/33382/11 "2020-10-21T17:26:55Z")

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Anytime, @rabbit2345 🙂

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [November 21, 2020, 3:26am UTC](https://devforum.zoom.us/t/custcreate-for-zoom-pro-account/33382/12 "2020-11-21T03:26:56Z")

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Closed on November 21, 2020, 3:26am UTC

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