# 'custCreate' user action not allowed?

**URL:** <https://devforum.zoom.us/t/custcreate-user-action-not-allowed/4590>\
**Category:** API and Webhooks\
**Created:** [June 11, 2019, 6:56am UTC](https://devforum.zoom.us/t/custcreate-user-action-not-allowed/4590 "2019-06-11T06:56:48Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![tech](https://avatars.discourse-cdn.com/v4/letter/t/a9a28c/32.png) [@tech](https://devforum.zoom.us/u/tech)\
**Post date:** [June 11, 2019, 6:56am UTC](https://devforum.zoom.us/t/custcreate-user-action-not-allowed/4590/1 "2019-06-11T06:56:48Z")

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Hello,

We’ve been recently given access to trial Business Plan to test REST APIs, and we need to test ‘custCreate’ user action for our use case, but when we hit the user create API, it throws following response -

{  
“code”: 2016,  
“message”: “No permission, please contact Zoom customer support.”  
}

We know that this feature comes under API plan, so my questions are -  
1.) Are we not under API plan on Business account ?,  
2.) If not, how do we test this API ?

Thanks, 🙂

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<div class="post-metadata">

**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [June 11, 2019, 8:28pm UTC](https://devforum.zoom.us/t/custcreate-user-action-not-allowed/4590/2 "2019-06-11T20:28:57Z")

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Hi @tech,

`custCreate` is only available for our API Partner plan. If you want this plan, you can contact [isv@zoom.us](mailto:isv@zoom.us).

Please let me know if you have any other questions.

Thanks

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<div class="post-metadata">

**Author:** ![Hassine.Zarrat](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/hassine.zarrat/32/3036_2.png) [@Hassine.Zarrat](https://devforum.zoom.us/u/Hassine.Zarrat)\
**Post date:** [January 27, 2020, 12:29am UTC](https://devforum.zoom.us/t/custcreate-user-action-not-allowed/4590/3 "2020-01-27T00:29:00Z")

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`custCreate` is available for Pro plan ?

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [January 27, 2020, 4:57pm UTC](https://devforum.zoom.us/t/custcreate-user-action-not-allowed/4590/4 "2020-01-27T16:57:29Z")

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Hey @Hassine.Zarrat,

Correct:

> [@custCreate available to Pro accounts now?](https://devforum.zoom.us/t/custcreate-available-to-pro-accounts-now/6831/4):
>
> Update about getting custCreate enabled on an account I just learned. There is an additional step (beyond having Managed Domain approved on your account). You have to have a Pro+ Zoom Account Your account must have a verified Managed Domain (as Tommy stated) that has been approved/enabled by Zoom (so we know you OWN the domain). You must request custCreate to be enabled by Zoom for you to be able to access and use custCreate

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 6:58pm UTC](https://devforum.zoom.us/t/custcreate-user-action-not-allowed/4590/5 "2020-08-21T18:58:32Z")

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Closed on August 21, 2020, 6:58pm UTC