# customerKey is truncated in the webinar reports **URL:** \ **Category:** Web\ **Tags:** webinar\ **Created:** [January 18, 2022, 4:32am UTC](https://devforum.zoom.us/t/customerkey-is-truncated-in-the-webinar-reports/62797 "2022-01-18T04:32:40Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![cq\_dev\_team](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/cq_dev_team/32/33839_2.png) [@cq\_dev\_team](https://devforum.zoom.us/u/cq_dev_team)\ **Post date:** [January 18, 2022, 4:32am UTC](https://devforum.zoom.us/t/customerkey-is-truncated-in-the-webinar-reports/62797/1 "2022-01-18T04:32:40Z")
**Description** I was looking for an option to send custom user ID(which is a 24 character long hex string) while joining the meeting/webinar, I found an option named customerKey in Zoom WebSDK’s join method, so I passed the user IDs of respective users onto that key, but whenever I’m fetching the participant reports from the reports API, participant objects in the array, have the truncated version of what I passed onto the customerKey while joining. What is the max length/size and(or) type of the data are we allowed to send over the customerKey? **Which Web Meeting SDK version?** Zoom Meeting WebSDK Version (Client View) - 2.1.1 ---
**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\ **Post date:** [January 22, 2022, 1:42am UTC](https://devforum.zoom.us/t/customerkey-is-truncated-in-the-webinar-reports/62797/2 "2022-01-22T01:42:12Z")
@cq_dev_team I’m not aware of a character limit with the customerKey field. How many characters are seeing it allows? ---
**Author:** ![cq\_dev\_team](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/cq_dev_team/32/33839_2.png) [@cq\_dev\_team](https://devforum.zoom.us/u/cq_dev_team)\ **Post date:** [February 2, 2022, 5:20am UTC](https://devforum.zoom.us/t/customerkey-is-truncated-in-the-webinar-reports/62797/3 "2022-02-02T05:20:24Z")
@MaxM I haven’t been able to pin down the exact character limit with customer key field,.I have received a maximum of 22 chars in reports, but that too varies. ---
**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\ **Post date:** [February 23, 2022, 12:34am UTC](https://devforum.zoom.us/t/customerkey-is-truncated-in-the-webinar-reports/62797/4 "2022-02-23T00:34:12Z")
Hi, @cq_dev_team, > [@cq\_dev\_team](#): > > What is the max length/size and(or) type of the data are we allowed to send over to the customerKey? The data type for the customerKey is of type `string,` and no max length/size is specified. To ensure I am understanding correctly, you only receive a maximum of 22 chars for the [Get Meeting Participants reports](https://marketplace.zoom.us/docs/api-reference/zoom-api/methods#operation/reportMeetingParticipants)? ![Screen Shot 2022-02-22 at 6.14.36 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/5/6/564a8e75797aee360a66ada0b13d31eb121d38e5.png) In my testing, the customerKey is not truncated in the API response? I used the following value for my test: “customer\_key”: “dbhajduosjdlpidhfjisddd” Can you test again and let us know if the behavior persists? Perhaps you can share a screenshot (with personal info omitted) and the exact steps to reproduce as well. Best, Donte ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [March 25, 2022, 10:34am UTC](https://devforum.zoom.us/t/customerkey-is-truncated-in-the-webinar-reports/62797/5 "2022-03-25T10:34:32Z")
Closed on March 25, 2022, 10:34am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.