# Customize/Modify Waiting Room via API

**URL:** <https://devforum.zoom.us/t/customize-modify-waiting-room-via-api/137242>\
**Category:** API and Webhooks\
**Created:** [September 10, 2025, 1:27pm UTC](https://devforum.zoom.us/t/customize-modify-waiting-room-via-api/137242 "2025-09-10T13:27:23Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![syed\_Ali\_Haider](https://avatars.discourse-cdn.com/v4/letter/s/8baadc/32.png) [@syed\_Ali\_Haider](https://devforum.zoom.us/u/syed_Ali_Haider)\
**Post date:** [September 10, 2025, 1:27pm UTC](https://devforum.zoom.us/t/customize-modify-waiting-room-via-api/137242/1 "2025-09-10T13:27:23Z")

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**Description**  
Hi! Is it possible to update the “Customize Waiting Room” account settings using the API, or any plans to add this?

To clarify, I am referring to this setting, which allows you to upload an image and edit the text:  
I am not able to add image, the route is `/profile/setting?tab=meeting` → **`Waiting Room Options`** → `Customize waiting room`

I checked the [`/accounts/me/settings` endpoint](https://marketplace.zoom.us/docs/api-reference/zoom-api/accounts/accountsettings), but I did not see this in there.

NOTE:  
This is a Followup of this request. FYI, for some reasons we don’t wanna use Web SDK, we only want to use API to generate meeting links.

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [September 15, 2025, 1:20pm UTC](https://devforum.zoom.us/t/customize-modify-waiting-room-via-api/137242/2 "2025-09-15T13:20:24Z")

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Hi @syed_Ali_Haider  
Thanks for reaching out to us, and welcome to the Zoom Developer Forum, I am happy to help here!  
We do not have a way to programatically customize the waiting room, but I found that you can use the [Use in-meeting controls endpoint](https://developers.zoom.us/docs/api/meetings/#tag/meetings/patch/live_meetings/%7BmeetingId%7D/events) to update the waiting room title and description, while the meeting is live

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**Author:** ![syed\_Ali\_Haider](https://avatars.discourse-cdn.com/v4/letter/s/8baadc/32.png) [@syed\_Ali\_Haider](https://devforum.zoom.us/u/syed_Ali_Haider)\
**Post date:** [September 15, 2025, 1:32pm UTC](https://devforum.zoom.us/t/customize-modify-waiting-room-via-api/137242/3 "2025-09-15T13:32:23Z")

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> [@elisa.zoom](#):
>
> the waiting room title and description, wh

Is there no option to change the banner image of the waiting room?

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [September 15, 2025, 1:51pm UTC](https://devforum.zoom.us/t/customize-modify-waiting-room-via-api/137242/4 "2025-09-15T13:51:31Z")

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No @syed_Ali_Haider  
There is not a way to do this via API

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [September 16, 2025, 1:51pm UTC](https://devforum.zoom.us/t/customize-modify-waiting-room-via-api/137242/5 "2025-09-16T13:51:45Z")

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