# Customized Disclaimer not working

**URL:** <https://devforum.zoom.us/t/customized-disclaimer-not-working/50899>\
**Category:** Web\
**Created:** [May 24, 2021, 1:36pm UTC](https://devforum.zoom.us/t/customized-disclaimer-not-working/50899 "2021-05-24T13:36:49Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![nvivot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nvivot/32/4489_2.png) [@nvivot](https://devforum.zoom.us/u/nvivot)\
**Post date:** [May 24, 2021, 1:36pm UTC](https://devforum.zoom.us/t/customized-disclaimer-not-working/50899/1 "2021-05-24T13:36:49Z")

</div>

**Description**  
In the account settings, recording tab, the “Customize Disclaimer” is not working.  
No matter what we input in any language, our customization is not reflected on Zoom Web UI.

ps: By the way, is it normal that this option (customize disclaimer) is not available for non pro account ?

**Error**  
The customize title and text are not used.

**Which Web Client SDK version?**  
Web SDK 1.9.1

**To Reproduce(If applicable)**  
Just try to customize it on a pro account.

**Screenshots**

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/3/a/3a178ce3a4720997150d2445b03bd20ae2d84407.png)

---

<div class="post-metadata">

**Author:** ![nvivot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nvivot/32/4489_2.png) [@nvivot](https://devforum.zoom.us/u/nvivot)\
**Post date:** [May 24, 2021, 1:49pm UTC](https://devforum.zoom.us/t/customized-disclaimer-not-working/50899/2 "2021-05-24T13:49:50Z")

</div>

@MaxM Please fix it asap

---

<div class="post-metadata">

**Author:** ![nvivot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nvivot/32/4489_2.png) [@nvivot](https://devforum.zoom.us/u/nvivot)\
**Post date:** [May 24, 2021, 1:55pm UTC](https://devforum.zoom.us/t/customized-disclaimer-not-working/50899/3 "2021-05-24T13:55:56Z")

</div>

Can you please make this customize disclaimer available for “free” accounts so that we can test your account related features before production ?

---

<div class="post-metadata">

**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [May 26, 2021, 10:24pm UTC](https://devforum.zoom.us/t/customized-disclaimer-not-working/50899/4 "2021-05-26T22:24:02Z")

</div>

Hey @nvivot,

Thank you for reaching out to the Zoom Developer Forum. My apologies for the delay, I’ve since reached out to our engineering team and will get back to you as soon as I can. (ZOOM-276786)

Thanks,  
Max

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [June 26, 2021, 8:24am UTC](https://devforum.zoom.us/t/customized-disclaimer-not-working/50899/5 "2021-06-26T08:24:58Z")

</div>

Closed on June 26, 2021, 8:24am UTC

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.