# Dashoboard API - get Participants list | Working partially

**URL:** <https://devforum.zoom.us/t/dashoboard-api-get-participants-list-working-partially/6172>\
**Category:** API and Webhooks\
**Created:** [October 8, 2019, 10:27am UTC](https://devforum.zoom.us/t/dashoboard-api-get-participants-list-working-partially/6172 "2019-10-08T10:27:10Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![joseph.pradeep](https://avatars.discourse-cdn.com/v4/letter/j/ecd19e/32.png) [@joseph.pradeep](https://devforum.zoom.us/u/joseph.pradeep)\
**Post date:** [October 8, 2019, 10:27am UTC](https://devforum.zoom.us/t/dashoboard-api-get-participants-list-working-partially/6172/1 "2019-10-08T10:27:10Z")

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I am trying to use Dashboard API to get past webinar participants list:  
[https://api.zoom.us/v2/metrics/webinars/](https://api.zoom.us/v2/metrics/webinars/)/participants?type=past

it throws an error for some of webinars UUIDs or meeting ids.  
Error response:  
{“code”:3001,“message”:“This meeting’s details info is not available or ID is not valid.”}

**Which Endpoint/s?**  
Curl command | powershell Invoke-restmethod

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [October 8, 2019, 4:07pm UTC](https://devforum.zoom.us/t/dashoboard-api-get-participants-list-working-partially/6172/2 "2019-10-08T16:07:48Z")

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Hey @joseph.pradeep, thanks for posting and using Zoom!

The issue is some of the uuids have `/` in them which messes up the path in the request.

Can you try [double url encoding](https://www.urlencoder.org/) the uuids when calling:

[https://api.zoom.us/v2/metrics/webinars/{doubleUrlEncodedUUID}/participants?type=past](https://api.zoom.us/v2/metrics/webinars/%7BdoubleUrlEncodedUUID%7D/participants?type=past)

[https://marketplace.zoom.us/docs/api-reference/zoom-api/dashboards/dashboardwebinarparticipants](https://marketplace.zoom.us/docs/api-reference/zoom-api/dashboards/dashboardwebinarparticipants)

More details here:

> [@Webhook event 'webinar.ended' continuing to return 500 error](https://devforum.zoom.us/t/webhook-event-webinar-ended-continuing-to-return-500-error/6050/7):
>
> Happy to help @twentyoverten! Correct, I will update the code slight_smile (also fyi js [escape is deprecated](https://www.w3schools.com/jsref/jsref_escape.asp), use encodeURIComponent(encodeURIComponent('GcQQNt4cSx2u1Q/e/+evzw==')) Let me know if this works / doesn’t work! Thanks, Tommy

Let me know if this helps! 🙂

Thanks,  
Tommy

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**Author:** ![joseph.pradeep](https://avatars.discourse-cdn.com/v4/letter/j/ecd19e/32.png) [@joseph.pradeep](https://devforum.zoom.us/u/joseph.pradeep)\
**Post date:** [October 9, 2019, 5:23pm UTC](https://devforum.zoom.us/t/dashoboard-api-get-participants-list-working-partially/6172/3 "2019-10-09T17:23:02Z")

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Hi @tommy,

Thanks for quick response. I tried double URL Enocded UUID but still got the same error.

 ![Error](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/f/fbd69ce0ec4b4a1e813d1037a04fe3fda0215f66.png)

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [October 9, 2019, 7:59pm UTC](https://devforum.zoom.us/t/dashoboard-api-get-participants-list-working-partially/6172/4 "2019-10-09T19:59:08Z")

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Hey @joseph.pradeep,

Can you try the meeting id?

Also can you send me the meeting id and meeting uuid so I can look at the logs!

Thanks,  
Tommy

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**Author:** ![joseph.pradeep](https://avatars.discourse-cdn.com/v4/letter/j/ecd19e/32.png) [@joseph.pradeep](https://devforum.zoom.us/u/joseph.pradeep)\
**Post date:** [October 15, 2019, 3:24pm UTC](https://devforum.zoom.us/t/dashoboard-api-get-participants-list-working-partially/6172/5 "2019-10-15T15:24:06Z")

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Hi Tommy,

Meeting Id: 748106087  
UUID: XFivAJ5wTVqHu/dSnum+6A==

I tried both meeting ID & UUID and got same error  
{  
“code”: 3001,  
“message”: “This meeting’s details info is not available or ID is not valid.”  
}

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [October 15, 2019, 4:30pm UTC](https://devforum.zoom.us/t/dashoboard-api-get-participants-list-working-partially/6172/6 "2019-10-15T16:30:49Z")

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Hey @joseph.pradeep,

Can you try this as the uuid:

`XFivAJ5wTVqHu%252FdSnum%252B6A%253D%253D`

It is the double encoded uuid you shared.

Thanks,  
Tommy

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**Author:** ![joseph.pradeep](https://avatars.discourse-cdn.com/v4/letter/j/ecd19e/32.png) [@joseph.pradeep](https://devforum.zoom.us/u/joseph.pradeep)\
**Post date:** [October 15, 2019, 5:37pm UTC](https://devforum.zoom.us/t/dashoboard-api-get-participants-list-working-partially/6172/7 "2019-10-15T17:37:20Z")

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> [@tommy](#):
>
> XFivAJ5wTVqHu%252FdSnum%252B6A%253D%253D

 ![Untitled1](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/e/e77d19f0aac4c01dad58c13541d2d60bf19b2432.png)  
Same error

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [October 15, 2019, 7:41pm UTC](https://devforum.zoom.us/t/dashoboard-api-get-participants-list-working-partially/6172/8 "2019-10-15T19:41:50Z")

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Hey @joseph.pradeep,

Thanks for trying that.

Just to double check, is this a Webinar or Meeting?

Also can you provide the App Name, and what type of app it is so I can look at the logs? User or Account level OAuth, or JWT?

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![joseph.pradeep](https://avatars.discourse-cdn.com/v4/letter/j/ecd19e/32.png) [@joseph.pradeep](https://devforum.zoom.us/u/joseph.pradeep)\
**Post date:** [October 15, 2019, 7:58pm UTC](https://devforum.zoom.us/t/dashoboard-api-get-participants-list-working-partially/6172/9 "2019-10-15T19:58:02Z")

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It is a Webinar.  
AppName: ZoomAPI  
App Type: JWT ![Untitled3](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/8/8b82838c6ee4d706fe92a8fa15d2bd9c4a7f4049.png)

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [October 15, 2019, 10:20pm UTC](https://devforum.zoom.us/t/dashoboard-api-get-participants-list-working-partially/6172/10 "2019-10-15T22:20:11Z")

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Hey @joseph.pradeep,

Thanks for the info, I noticed in the screenshot you are missing the `/participants` path.

Do you mind scheduling a Zoom call so I can further assist?

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 6:59pm UTC](https://devforum.zoom.us/t/dashoboard-api-get-participants-list-working-partially/6172/11 "2020-08-21T18:59:31Z")

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Closed on August 21, 2020, 6:59pm UTC


