# Deauthorization notification not receiving data **URL:** \ **Category:** API and Webhooks\ **Tags:** webhooks\ **Created:** [April 14, 2023, 12:38pm UTC](https://devforum.zoom.us/t/deauthorization-notification-not-receiving-data/86693 "2023-04-14T12:38:54Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![joao.sizilio](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/joao.sizilio/32/42818_2.png) [@joao.sizilio](https://devforum.zoom.us/u/joao.sizilio)\ **Post date:** [April 14, 2023, 12:38pm UTC](https://devforum.zoom.us/t/deauthorization-notification-not-receiving-data/86693/1 "2023-04-14T12:38:54Z")
Hi there! I’ve added the notification URL to get notified whenever a user removes the app, but I’m not getting any data from Zoom. How can I fix/debug this? I have logs to check when the endpoint is called and it is never called by Zoom ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [April 17, 2023, 7:14pm UTC](https://devforum.zoom.us/t/deauthorization-notification-not-receiving-data/86693/2 "2023-04-17T19:14:58Z")
Hi @joao.sizilio Thanks for reaching out to the Zoom Developer Forum and welcome to our community, I am happy to help here! Could you please confirm if your app is published in the Marketplace? If this is not the case, then this behavior is expected. You will only get events once your app is published in the Marketplace and a user deauthorizes the app. Hope this helps, Elisa ---
**Author:** ![joao.sizilio](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/joao.sizilio/32/42818_2.png) [@joao.sizilio](https://devforum.zoom.us/u/joao.sizilio)\ **Post date:** [April 18, 2023, 11:10am UTC](https://devforum.zoom.us/t/deauthorization-notification-not-receiving-data/86693/3 "2023-04-18T11:10:18Z")
Hi @elisa.zoom Yes, the app is published in the marketplace ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [April 18, 2023, 2:23pm UTC](https://devforum.zoom.us/t/deauthorization-notification-not-receiving-data/86693/4 "2023-04-18T14:23:40Z")
Thanks @joao.sizilio could you please share with me the name of your app ---
**Author:** ![joao.sizilio](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/joao.sizilio/32/42818_2.png) [@joao.sizilio](https://devforum.zoom.us/u/joao.sizilio)\ **Post date:** [April 18, 2023, 3:03pm UTC](https://devforum.zoom.us/t/deauthorization-notification-not-receiving-data/86693/5 "2023-04-18T15:03:29Z")
Sure @elisa.zoom The app name is Prezi ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [April 18, 2023, 6:38pm UTC](https://devforum.zoom.us/t/deauthorization-notification-not-receiving-data/86693/6 "2023-04-18T18:38:48Z")
Thanks @joao.sizilio let me take a quick look into it and I will follow up in a Direct message ---
**Author:** ![joao.sizilio](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/joao.sizilio/32/42818_2.png) [@joao.sizilio](https://devforum.zoom.us/u/joao.sizilio)\ **Post date:** [April 18, 2023, 7:40pm UTC](https://devforum.zoom.us/t/deauthorization-notification-not-receiving-data/86693/7 "2023-04-18T19:40:56Z")
Great, thanks @elisa.zoom ---
**Author:** ![huon1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/huon1/32/47725_2.png) [@huon1](https://devforum.zoom.us/u/huon1)\ **Post date:** [April 19, 2023, 1:56am UTC](https://devforum.zoom.us/t/deauthorization-notification-not-receiving-data/86693/8 "2023-04-19T01:56:11Z")
I am getting the same issue. App is called Path. I’m using production credentials, the app is published, and I’ve also tried using [https://webhook.site](https://webhook.site) and yet no webhook is received from Zoom. I did also try regenerating the Publishable URL, to no avail, though I’m not using that to add the app anyway. The way I test is by going to [App Marketplace](https://marketplace.zoom.us/user/installed) and clicking Remove. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [April 21, 2024, 5:32pm UTC](https://devforum.zoom.us/t/deauthorization-notification-not-receiving-data/86693/9 "2024-04-21T17:32:24Z")
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