# Delay in approving our App

**URL:** <https://devforum.zoom.us/t/delay-in-approving-our-app/147329>\
**Category:** App Marketplace\
**Created:** [October 21, 2026, 10:35am UTC](https://devforum.zoom.us/t/delay-in-approving-our-app/147329 "2026-10-21T10:35:09Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Meotech](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/meotech/32/77440_2.png) [@Meotech](https://devforum.zoom.us/u/Meotech)\
**Post date:** [October 21, 2026, 10:35am UTC](https://devforum.zoom.us/t/delay-in-approving-our-app/147329/1 "2026-10-21T10:35:09Z")

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Dear Zoom Support,

It has been 10 days since I last submitted the App for production approval after I addressed the concerns raised by the team but I have not heard anything back. Can you please look into it asap.

Thanks

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**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\
**Post date:** [October 21, 2026, 3:04pm UTC](https://devforum.zoom.us/t/delay-in-approving-our-app/147329/2 "2026-10-21T15:04:14Z")

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Hello,

Thanks for reaching out. What is the name of your app?

Regards, Kwaku

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**Author:** ![Meotech](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/meotech/32/77440_2.png) [@Meotech](https://devforum.zoom.us/u/Meotech)\
**Post date:** [October 21, 2026, 8:42pm UTC](https://devforum.zoom.us/t/delay-in-approving-our-app/147329/3 "2026-10-21T20:42:20Z")

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App name is “Neutly”

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<div class="post-metadata">

**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\
**Post date:** [October 21, 2026, 8:54pm UTC](https://devforum.zoom.us/t/delay-in-approving-our-app/147329/4 "2026-10-21T20:54:44Z")

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> [@Meotech](#):
>
> Neutly

The app is currently undergoing security review due to current volume increases in submission recently. Functional and security reviews will take longer than expected but yours should be completed by next week. If you have questions about your security review you can email the security team at [marketplace.security@zoom.us](mailto:marketplace.security@zoom.us)

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<div class="post-metadata">

**Author:** ![Meotech](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/meotech/32/77440_2.png) [@Meotech](https://devforum.zoom.us/u/Meotech)\
**Post date:** [October 21, 2026, 10:39pm UTC](https://devforum.zoom.us/t/delay-in-approving-our-app/147329/5 "2026-10-21T22:39:00Z")

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Thank you very much, looking forward