# Delayed Caption in Zoom when using Closed Captioning API

**URL:** <https://devforum.zoom.us/t/delayed-caption-in-zoom-when-using-closed-captioning-api/30373>\
**Category:** API and Webhooks\
**Created:** [September 16, 2020, 3:22am UTC](https://devforum.zoom.us/t/delayed-caption-in-zoom-when-using-closed-captioning-api/30373 "2020-09-16T03:22:16Z")\
**Posts on this page:** 5\
**Page:** 3

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**Author:** ![Olivier](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/olivier/32/19929_2.png) [@Olivier](https://devforum.zoom.us/u/Olivier)\
**Post date:** [December 9, 2020, 1:04pm UTC](https://devforum.zoom.us/t/delayed-caption-in-zoom-when-using-closed-captioning-api/30373/42 "2020-12-09T13:04:41Z")

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Hello,

I have been following this topic since the beginning.

We encounter the same issue: there is an important delay between the moment we send the subtitles and when it appears in the screen of the Zoom participants who activated the closed caption option.  
It is a real problem for many customers.

Would you have information on the date of the release which we all hope will solve this problem?

Thank you in advance,

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [December 10, 2020, 9:45pm UTC](https://devforum.zoom.us/t/delayed-caption-in-zoom-when-using-closed-captioning-api/30373/43 "2020-12-10T21:45:00Z")

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Hey @Olivier,

Thank you for reaching out to the Zoom Developer Forum. Our engineering team is still actively looking into this issue. In the meantime, if you encounter any more instances of this issue, we recommend emailing [support@zoom.us](mailto:support@zoom.us).

Thanks,  
Max

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**Author:** ![careerquo](https://avatars.discourse-cdn.com/v4/letter/c/e0b2c6/32.png) [@careerquo](https://devforum.zoom.us/u/careerquo)\
**Post date:** [January 5, 2021, 7:39am UTC](https://devforum.zoom.us/t/delayed-caption-in-zoom-when-using-closed-captioning-api/30373/44 "2021-01-05T07:39:35Z")

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hi tommy,  
Is there any setting to get a live transcript through zoom api?  
thank you.

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [January 5, 2021, 8:48pm UTC](https://devforum.zoom.us/t/delayed-caption-in-zoom-when-using-closed-captioning-api/30373/45 "2021-01-05T20:48:40Z")

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Hey @careerquo,

Thank you for reaching out to the Zoom Developer Forum. While there isn’t an endpoint specifically for live transcriptions, other users have seen success when using a 3rd party service to configure [configure closed captioning](https://support.zoom.us/hc/en-us/articles/115002212983-Closed-Captioning-with-REST-API).

I hope that helps! Let me know if you have any questions.

Thanks,  
Max

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [February 5, 2021, 6:48am UTC](https://devforum.zoom.us/t/delayed-caption-in-zoom-when-using-closed-captioning-api/30373/46 "2021-02-05T06:48:40Z")

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Closed on February 5, 2021, 6:48am UTC

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