# Delete pending user not trigger user deleted or disassociated webhook

**URL:** <https://devforum.zoom.us/t/delete-pending-user-not-trigger-user-deleted-or-disassociated-webhook/44554>\
**Category:** API and Webhooks\
**Created:** [March 1, 2021, 6:52pm UTC](https://devforum.zoom.us/t/delete-pending-user-not-trigger-user-deleted-or-disassociated-webhook/44554 "2021-03-01T18:52:05Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![oka.widhyartha](https://avatars.discourse-cdn.com/v4/letter/o/a88e4f/32.png) [@oka.widhyartha](https://devforum.zoom.us/u/oka.widhyartha)\
**Post date:** [March 1, 2021, 6:52pm UTC](https://devforum.zoom.us/t/delete-pending-user-not-trigger-user-deleted-or-disassociated-webhook/44554/1 "2021-03-01T18:52:05Z")

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When delete/disassociate active user the webhook is working, but the webhook is not working when delete/disassociate pending user. Any solution?

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [March 1, 2021, 11:06pm UTC](https://devforum.zoom.us/t/delete-pending-user-not-trigger-user-deleted-or-disassociated-webhook/44554/2 "2021-03-01T23:06:07Z")

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Hey @ka.widhyartha,

Thank you for reaching out to the Zoom Developer Forum. This is the expected behavior when a user is pending as they haven’t had a chance to accept the invitation to your account and therefore have not approved their data to be sent via webhook events.

Along that same line of thinking, if you are looking to remove a pending user, you’ll want to use the `disassociate` action:

![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/8/1/81850b9d02c566084e81dc2cbbe4f315db29e585.png)

Let me know if you have any questions.

Thanks,  
Max

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [April 1, 2021, 9:06am UTC](https://devforum.zoom.us/t/delete-pending-user-not-trigger-user-deleted-or-disassociated-webhook/44554/3 "2021-04-01T09:06:36Z")

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Closed on April 1, 2021, 9:06am UTC

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