# Desktop to desktop audio not working

**URL:** <https://devforum.zoom.us/t/desktop-to-desktop-audio-not-working/44141>\
**Category:** Web\
**Created:** [February 24, 2021, 5:29am UTC](https://devforum.zoom.us/t/desktop-to-desktop-audio-not-working/44141 "2021-02-24T05:29:41Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![dipali](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dipali/32/23564_2.png) [@dipali](https://devforum.zoom.us/u/dipali)\
**Post date:** [February 24, 2021, 5:29am UTC](https://devforum.zoom.us/t/desktop-to-desktop-audio-not-working/44141/1 "2021-02-24T05:29:41Z")

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**Description**  
During zoom meeting desktop to desktop audio not working. Web sdk shows the audio is being received but we can not hear person other side.

**Which Client Web SDK version?**  
1.8.3

**To Reproduce(If applicable)**  
Steps to reproduce the behavior:

1. Create meeting via zoom web api’s.
2. Join start meeting url and join join-meeting url.
3. Give audio video permission.
4. We can not hear the person from the other side nor do the host nor do the attendee.

- OS: window 7
- Browser: Chrome
- Browser Version [88.0.4324.182]

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [February 24, 2021, 9:42pm UTC](https://devforum.zoom.us/t/desktop-to-desktop-audio-not-working/44141/2 "2021-02-24T21:42:33Z")

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Hey @dipali ,

Please upgrade to at least Web SDK version 1.8.5, because the audio is no longer support in 1.8.3 and below.

> **[@zoomus/websdk](https://www.npmjs.com/package/@zoomus/websdk)**
>
> Zoom Web SDK

Thanks,  
Tommy

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**Author:** ![dipali](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dipali/32/23564_2.png) [@dipali](https://devforum.zoom.us/u/dipali)\
**Post date:** [March 1, 2021, 9:12am UTC](https://devforum.zoom.us/t/desktop-to-desktop-audio-not-working/44141/3 "2021-03-01T09:12:09Z")

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Thank You.

Regards Dipali

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [March 1, 2021, 10:07pm UTC](https://devforum.zoom.us/t/desktop-to-desktop-audio-not-working/44141/4 "2021-03-01T22:07:51Z")

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Hey @dipali,

I’m glad to hear that @tommy resolved your issue! Please don’t hesitate to reach out if you encounter any further issues or questions.

Thanks,  
Max

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [March 3, 2021, 11:05pm UTC](https://devforum.zoom.us/t/desktop-to-desktop-audio-not-working/44141/6 "2021-03-03T23:05:25Z")

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Hey @habanvee,

Thank you for the input. If this isn’t caused by the required upgrade for the [Web SDK](https://marketplace.zoom.us/docs/sdk/native-sdks/web#zoom-web-sdk) that’s a good process to follow.

Thanks,  
Max

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [April 3, 2021, 9:06am UTC](https://devforum.zoom.us/t/desktop-to-desktop-audio-not-working/44141/7 "2021-04-03T09:06:04Z")

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Closed on April 3, 2021, 9:06am UTC

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