# Dev API: can't access all scopes (only granular)

**URL:** <https://devforum.zoom.us/t/dev-api-cant-access-all-scopes-only-granular/119011>\
**Category:** API and Webhooks\
**Created:** [October 11, 2024, 5:35pm UTC](https://devforum.zoom.us/t/dev-api-cant-access-all-scopes-only-granular/119011 "2024-10-11T17:35:11Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![dfischler](https://avatars.discourse-cdn.com/v4/letter/d/a9adbd/32.png) [@dfischler](https://devforum.zoom.us/u/dfischler)\
**Post date:** [October 11, 2024, 5:35pm UTC](https://devforum.zoom.us/t/dev-api-cant-access-all-scopes-only-granular/119011/1 "2024-10-11T17:35:11Z")

</div>

**API Endpoint(s) and/or Zoom API Event(s)**  
/v2/scheduler/availability

**Description**  
I am unable to successfully call the scheduler endpoint. Background info:

1. I am the account owner, so I expect that I have full privileges.
2. I have signed up for a trial of Zoom Scheduler, just in case that is required to access this API endpoint (the documentation is unclear on this).
3. I am able to successfully call other endpoints.

When I call the Scheduler endpoint, I consistently get an error that I do not have the required scopes. The listed scopes do NOT appear in the app’s scope settings. I have even added ALL scheduler scopes, just to see what would happen, and I get the same error.

**Error?**

```auto
{
    "code": 104,
    "message": "Invalid access token, does not contain scopes:["scheduler:read:admin","scheduler:read"]"
}

```

**How To Reproduce**  
_1. Request URL / Headers / Body_  
Request URL = /v2/scheduler/availability  
Headers = Bearer [token removed]

_2. Authentication method or app type_  
App type = [Account-level app] [Server-To-Server OAuth]  
Authentication = Bearer token  
URL = /oauth/token  
Returned Data =

```auto
{
    "access_token": "[token removed]",
    "token_type": "bearer",
    "expires_in": 3600,
    "scope": "scheduler:read:get_schedule:admin scheduler:read:list_schedule:admin scheduler:read:availability:admin scheduler:read:list_availability:admin scheduler:read:scheduled_event:admin scheduler:read:list_scheduled_events:admin scheduler:read:user:admin",
    "api_url": "https://api.zoom.us"
}

```

_3. Steps to reproduce:_

TEST 1  
I make a call to the following endpoint, and it returns an error that I do not have the required scopes (expected).

/v2/users

```auto
{
    "code": 4711,
    "message": "Invalid access token, does not contain scopes:[user:read:list_users:admin]."
}

```

After adding the “user:read:list\_users:admin” scope, the query returns data (expected).

Conclusion: I can successfully authenticate and access the API

TEST 2  
I make a call to the following endpoint, and it returns an error that I do not have the required scopes (expected).

/v2/scheduler/availability

```auto
{
    "code": 104,
    "message": "Invalid access token, does not contain scopes:["scheduler:read:admin","scheduler:read"]"
}

```

When I try to add the missing scopes, they are not available in the app’s scope settings. (unexpected)

I try to add the missing scopes, but the ONLY ones I have access to are:

```auto
scheduler:read:get_schedule:admin scheduler:read:list_schedule:admin scheduler:read:availability:admin scheduler:read:list_availability:admin scheduler:read:scheduled_event:admin scheduler:read:list_scheduled_events:admin scheduler:read:user:admin

```

As noted above, I am the account owner, so I should access to ALL scopes.

Conclusion: The API does not have scopes for “scheduler:read:admin” or “scheduler:read:admin”. (unexpected)

TEST 3  
I add ALL scheduler scopes to the app. When I make a call to the following endpoint, I STILL get the same error about missing scopes (unexpected)

/v2/scheduler/availability

```auto
{
    "code": 104,
    "message": "Invalid access token, does not contain scopes:["scheduler:read:admin","scheduler:read"]"
}

```

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [October 15, 2025, 9:11am UTC](https://devforum.zoom.us/t/dev-api-cant-access-all-scopes-only-granular/119011/2 "2025-10-15T09:11:42Z")

</div>

Closed on October 15, 2025, 9:11am UTC

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