# Developersupport@zoom.us email is not valid **URL:** \ **Category:** App Submission\ **Created:** [January 20, 2023, 4:13am UTC](https://devforum.zoom.us/t/developersupport-zoom-us-email-is-not-valid/81776 "2023-01-20T04:13:14Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Consulty](https://avatars.discourse-cdn.com/v4/letter/c/85e7bf/32.png) [@Consulty](https://devforum.zoom.us/u/Consulty)\ **Post date:** [January 20, 2023, 4:13am UTC](https://devforum.zoom.us/t/developersupport-zoom-us-email-is-not-valid/81776/1 "2023-01-20T04:13:14Z")
Hello, Zoom didn’t approve our app and I don’t know what’s the problem exactly. In message with reject you Zoom provided [developersupport@zoom.us](mailto:developersupport@zoom.us), but it’s not valid How can I find out exactly what’s the problem with our application? Zoom [no-reply@zoom.us](mailto:no-reply@zoom.us) **\<\<\< This is a No-Reply email; Replies to this address are not monitored \>\>\>** Thank you for reaching out to Zoom Developer Relations. This email address is no longer used by our Developer Relations team. We instead suggest using the [Developer Support] site or check out our [Developer Forum]. We look forward to making you happy! Zoom Developer Relations ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [January 20, 2023, 9:04am UTC](https://devforum.zoom.us/t/developersupport-zoom-us-email-is-not-valid/81776/2 "2023-01-20T09:04:43Z")
Hi @Consulty . Thank you for developing on the Zoom Developer platform 🙂 . What is the function of your app? Were you able to [track your app’s submission](https://marketplace.zoom.us/docs/guides/publishing/app-submission/submission-review/#checking-review-status) within the Zoom App Marketplace? You can communicate with the Marketplace Review Team via the Notes feature there and determine the best next steps for relevant follow up. Please let me know and talk soon.