# Direct chat with User not working

**URL:** <https://devforum.zoom.us/t/direct-chat-with-user-not-working/82888>\
**Category:** Windows\
**Created:** [February 10, 2023, 9:38am UTC](https://devforum.zoom.us/t/direct-chat-with-user-not-working/82888 "2023-02-10T09:38:30Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![anonymousedge03](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/anonymousedge03/32/18582_2.png) [@anonymousedge03](https://devforum.zoom.us/u/anonymousedge03)\
**Post date:** [February 10, 2023, 9:38am UTC](https://devforum.zoom.us/t/direct-chat-with-user-not-working/82888/1 "2023-02-10T09:38:30Z")

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**Description**  
I am using Zoom windows SDK c# wrapper. When I am in the meeting as a host, I click on **Chat** for a specific user. The chat window opens but the chat points to **Everyone** instead of pointing to that particular user.

**Which Windows Meeting SDK version?**  
C# v5.13.5.12103

**To Reproduce(If applicable)**  
Steps to reproduce the behavior:

1. Start meeting as a host
2. Add a participant to that meeting.
3. When a new participant joins, click on the **…** icon on their box. The icon is in the top right corner.
4. Click on **Chat**
5. The meeting chat window will appear now pointing to Everyone instead of pointing to that particular user.

**Screenshots**

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/d/c/dc44d366b0be70ffcf48a19fbd2f568b1c258cca.png)  
 ![image (1)](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/f/c/fc0f6244ca8f6a0d29a0341cb1b97a22b85e683d.png)

**Device:**

- Device: [e.g. Lenovo Thinkpad]
- OS: [e.g. Windows 10]

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<div class="post-metadata">

**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [February 13, 2023, 1:37am UTC](https://devforum.zoom.us/t/direct-chat-with-user-not-working/82888/2 "2023-02-13T01:37:49Z")

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Hi @anonymousedge03 ,

I’ve managed to do a direct chat with other users (2 different accounts).  
Are you able to provide more information?

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/5/e/5e701f86bf9c3ab78032cfc98f0af90a072052bd.jpeg)

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<div class="post-metadata">

**Author:** ![anonymousedge03](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/anonymousedge03/32/18582_2.png) [@anonymousedge03](https://devforum.zoom.us/u/anonymousedge03)\
**Post date:** [February 14, 2023, 11:25am UTC](https://devforum.zoom.us/t/direct-chat-with-user-not-working/82888/3 "2023-02-14T11:25:02Z")

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@chunsiong.zoom I can manually tap on the dropdown button and do a direct message. Did you follow the steps I have written?  
Basically, you have to click on the 3 dots button on the user box and then click on chat. Please check the first screenshot and the arrow which is pointing to that option. When I click that option, the chat window should open and “direct message” should be selected by default. Instead “Everyone” is selected by default.

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<div class="post-metadata">

**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [February 15, 2023, 2:27am UTC](https://devforum.zoom.us/t/direct-chat-with-user-not-working/82888/4 "2023-02-15T02:27:14Z")

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Hi @anonymousedge03

I’ve tried your instructions, starting the meeting as host on c# wrapper

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/2/f/2fe5e358bb072752ad9f6dbe6efc037f8bf77a7c.jpeg)

It does changes to direct message

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/e/0/e0001bfc46e6e484792e378522c8f0146d00eb63.jpeg)

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [March 17, 2023, 12:27pm UTC](https://devforum.zoom.us/t/direct-chat-with-user-not-working/82888/5 "2023-03-17T12:27:50Z")

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Closed on March 17, 2023, 12:27pm UTC

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