# Disable captcha

**URL:** <https://devforum.zoom.us/t/disable-captcha/23550>\
**Category:** Web\
**Created:** [July 8, 2020, 1:13pm UTC](https://devforum.zoom.us/t/disable-captcha/23550 "2020-07-08T13:13:09Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![kgaby](https://avatars.discourse-cdn.com/v4/letter/k/6de8d8/32.png) [@kgaby](https://devforum.zoom.us/u/kgaby)\
**Post date:** [July 8, 2020, 1:13pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/1 "2020-07-08T13:13:09Z")

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hi  
i am using the sdk version 1.7.8 with angular to integrate our application with zoom.  
some times it required a captcha to be able to join the meeting.  
what should i do to stop captcha request when joining to meetings?

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [July 10, 2020, 5:06pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/2 "2020-07-10T17:06:03Z")

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Hey @kgaby,

If you would like to request your account be whitelisted to remove the recaptcha feature, please fill out this form:

Thanks,  
Tommy

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**Author:** ![vickym](https://avatars.discourse-cdn.com/v4/letter/v/a88e57/32.png) [@vickym](https://devforum.zoom.us/u/vickym)\
**Post date:** [July 17, 2020, 11:38am UTC](https://devforum.zoom.us/t/disable-captcha/23550/3 "2020-07-17T11:38:04Z")

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Hello @tommy

I m also facing same issue. When a participant want to join a meeting through web sdk, it is asking to solve reCaptcha which never works.  
So I want to opt out the captcha option from my account.

I filled the above google form with my email id and zoom account number.  
When can i expect the action? We have to launch our web application this week. Please reply ASAP.

Thanks

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**Author:** ![artem.pylypchuk](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/artem.pylypchuk/32/13348_2.png) [@artem.pylypchuk](https://devforum.zoom.us/u/artem.pylypchuk)\
**Post date:** [July 21, 2020, 11:56am UTC](https://devforum.zoom.us/t/disable-captcha/23550/4 "2020-07-21T11:56:26Z")

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Hello @tommy,  
thanks for the reply, requested it for our QA account.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [July 23, 2020, 9:09pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/5 "2020-07-23T21:09:33Z")

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Hey @artem.pylypchuk, @vickym,

We sent out another batch of recpatcha disabled whitelists a few days ago. Did you receive the email?

If not, we will do another one shortly.

Thanks,  
Tommy

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**Author:** ![elearningevolve](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elearningevolve/32/75605_2.png) [@elearningevolve](https://devforum.zoom.us/u/elearningevolve)\
**Post date:** [July 29, 2020, 8:33pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/6 "2020-07-29T20:33:37Z")

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Hey @tommy. Submitted the opt out form but the captcha is still there. Can you please proceed with the request?

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**Author:** ![kevin.l](https://avatars.discourse-cdn.com/v4/letter/k/7ea924/32.png) [@kevin.l](https://devforum.zoom.us/u/kevin.l)\
**Post date:** [July 30, 2020, 11:10am UTC](https://devforum.zoom.us/t/disable-captcha/23550/7 "2020-07-30T11:10:42Z")

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Hi Tommy, I requested the removal of the captcha via the form you have provided, but the captcha is still present. How long does this normally take please? Would it not be better for the developer to manage captcha requirement as an option within the init method?

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**Author:** ![kevin.l](https://avatars.discourse-cdn.com/v4/letter/k/7ea924/32.png) [@kevin.l](https://devforum.zoom.us/u/kevin.l)\
**Post date:** [July 30, 2020, 4:55pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/8 "2020-07-30T16:55:39Z")

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did you get this resolved? If so how? I have also sent a request, but it still hasn’t been actioned. It’s currently holding up development within our team.

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**Author:** ![selshahat](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/selshahat/32/5466_2.png) [@selshahat](https://devforum.zoom.us/u/selshahat)\
**Post date:** [July 31, 2020, 3:43pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/9 "2020-07-31T15:43:19Z")

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Hi Tommy, I aslo requested the removal of the captcha via the form you have provided, but the captcha is still present. How long does this normally take please?

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [July 31, 2020, 5:40pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/10 "2020-07-31T17:40:02Z")

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Hey @selshahat, @elearningevolve, @kevin.l, @vickym, @kgaby,

The recaptcha is now disabled for your account if it was not already.

@artem.pylypchuk, what is the account # you submitted? I cannot find your email in the list.

Thanks,  
Tommy

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**Author:** ![adamk](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/adamk/32/11206_2.png) [@adamk](https://devforum.zoom.us/u/adamk)\
**Post date:** [August 1, 2020, 12:22am UTC](https://devforum.zoom.us/t/disable-captcha/23550/11 "2020-08-01T00:22:17Z")

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We are in the same boat. Filled out form on day 1. Account 200613. Please help1

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**Author:** ![adamk](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/adamk/32/11206_2.png) [@adamk](https://devforum.zoom.us/u/adamk)\
**Post date:** [August 1, 2020, 12:23am UTC](https://devforum.zoom.us/t/disable-captcha/23550/12 "2020-08-01T00:23:31Z")

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And I’m not sure if it matters, but we embed Webinars.

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**Author:** ![mallan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/mallan/32/12931_2.png) [@mallan](https://devforum.zoom.us/u/mallan)\
**Post date:** [August 3, 2020, 9:35am UTC](https://devforum.zoom.us/t/disable-captcha/23550/13 "2020-08-03T09:35:24Z")

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Please disable our account from Recaptcha - this is blocking go-live. Thank you

Account 3003910640

@tommy

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**Author:** ![talentsports2020](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/talentsports2020/32/12946_2.png) [@talentsports2020](https://devforum.zoom.us/u/talentsports2020)\
**Post date:** [August 3, 2020, 4:38pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/14 "2020-08-03T16:38:34Z")

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Please disable our account from Recaptcha  
Account : 3004304438

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<div class="post-metadata">

**Author:** ![kevin.l](https://avatars.discourse-cdn.com/v4/letter/k/7ea924/32.png) [@kevin.l](https://devforum.zoom.us/u/kevin.l)\
**Post date:** [August 3, 2020, 4:53pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/15 "2020-08-03T16:53:53Z")

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Thanks. As I need more accounts, the basic plan doesn’t support that. I’ve now created a pro plan. Can you please whitelist list it? I cannot fill out the form again as it states you can’t fill the form out twice.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 3, 2020, 9:21pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/16 "2020-08-03T21:21:41Z")

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Hey @kevin.l,

What is your account # ?

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 3, 2020, 9:23pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/17 "2020-08-03T21:23:04Z")

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Hey @talentsports2020, @mallan, @adamk,

I have disabled recpatcha for your accounts.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![kevin.l](https://avatars.discourse-cdn.com/v4/letter/k/7ea924/32.png) [@kevin.l](https://devforum.zoom.us/u/kevin.l)\
**Post date:** [August 3, 2020, 9:34pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/18 "2020-08-03T21:34:03Z")

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Hi Tommy,

My account number is: 2600021758

Thanks

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<div class="post-metadata">

**Author:** ![BobitBusinessMedia](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/bobitbusinessmedia/32/12977_2.png) [@BobitBusinessMedia](https://devforum.zoom.us/u/BobitBusinessMedia)\
**Post date:** [August 4, 2020, 3:25am UTC](https://devforum.zoom.us/t/disable-captcha/23550/19 "2020-08-04T03:25:06Z")

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Hi @tommy,

Can you please disable Recaptcha on our account as well? We also submitted our info via the Google Form.  
Account #: 200017

Thank you in advance, 🙂

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**Author:** ![aslepaugo](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/aslepaugo/32/8942_2.png) [@aslepaugo](https://devforum.zoom.us/u/aslepaugo)\
**Post date:** [August 4, 2020, 12:59pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/20 "2020-08-04T12:59:36Z")

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Hi @tommy,  
Please disable our account from Recaptcha  
Account no - 2600214325

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