# Disable captcha

**URL:** <https://devforum.zoom.us/t/disable-captcha/23550>\
**Category:** Web\
**Created:** [July 8, 2020, 1:13pm UTC](https://devforum.zoom.us/t/disable-captcha/23550 "2020-07-08T13:13:09Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![AnscheChesed](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/anschechesed/32/13013_2.png) [@AnscheChesed](https://devforum.zoom.us/u/AnscheChesed)\
**Post date:** [August 4, 2020, 1:42pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/21 "2020-08-04T13:42:58Z")

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I have also submitted my account 110772667 to be rid of the recaptcha.

Is there another step that I need to do?

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**Author:** ![struhlar](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/struhlar/32/13017_2.png) [@struhlar](https://devforum.zoom.us/u/struhlar)\
**Post date:** [August 4, 2020, 2:48pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/22 "2020-08-04T14:48:07Z")

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Hi @tommy,

Can you please disable this on my account as well?

acc #: 851697

Thanks in advance!

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**Author:** ![alfieb](https://avatars.discourse-cdn.com/v4/letter/a/a9a28c/32.png) [@alfieb](https://devforum.zoom.us/u/alfieb)\
**Post date:** [August 4, 2020, 3:46pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/23 "2020-08-04T15:46:22Z")

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@tommy We have also filled out the form but have not been whitelisted.  
Please can we disable for account no: 7000686230

Thanks!

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<div class="post-metadata">

**Author:** ![artem.pylypchuk](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/artem.pylypchuk/32/13348_2.png) [@artem.pylypchuk](https://devforum.zoom.us/u/artem.pylypchuk)\
**Post date:** [August 5, 2020, 11:55am UTC](https://devforum.zoom.us/t/disable-captcha/23550/24 "2020-08-05T11:55:23Z")

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@tommy it’s 117985922.  
Yes, it’s a company QA account, so it’s not under my e-mail.  
Thanks a lot for your support!

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<div class="post-metadata">

**Author:** ![maciek](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maciek/32/13131_2.png) [@maciek](https://devforum.zoom.us/u/maciek)\
**Post date:** [August 6, 2020, 10:40am UTC](https://devforum.zoom.us/t/disable-captcha/23550/25 "2020-08-06T10:40:59Z")

</div>

We have also filled out the form.  
Please disable for account no: 7001266736

Thanks in advance.

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<div class="post-metadata">

**Author:** ![zoom24](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/zoom24/32/13164_2.png) [@zoom24](https://devforum.zoom.us/u/zoom24)\
**Post date:** [August 6, 2020, 8:16pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/26 "2020-08-06T20:16:30Z")

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Hi @tommy

Can you please disable recaptcha on our account as well? We’ve filled out the form, the account id is 1031161.

Thanks!

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<div class="post-metadata">

**Author:** ![arpm](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/arpm/32/13207_2.png) [@arpm](https://devforum.zoom.us/u/arpm)\
**Post date:** [August 7, 2020, 1:38pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/27 "2020-08-07T13:38:20Z")

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Hi @tommy,  
I also submitted the form and I would like to have the captcha disabled.  
Are the information in the form enough?  
Thank you

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<div class="post-metadata">

**Author:** ![delltechnologies](https://avatars.discourse-cdn.com/v4/letter/d/ee59a6/32.png) [@delltechnologies](https://devforum.zoom.us/u/delltechnologies)\
**Post date:** [August 7, 2020, 4:08pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/28 "2020-08-07T16:08:01Z")

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Hi @tommy,

I have submitted the form one week ago to disable captcha. But still appearing for our account.

My account No is 57440702. Please disable ASAP

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<div class="post-metadata">

**Author:** ![itcoder](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/itcoder/32/13243_2.png) [@itcoder](https://devforum.zoom.us/u/itcoder)\
**Post date:** [August 8, 2020, 2:04pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/29 "2020-08-08T14:04:04Z")

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Hi there, same case, already submitted the form a week ago, will be notified? thanks.

No 51281386

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<div class="post-metadata">

**Author:** ![pavanschoovideos](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/pavanschoovideos/32/12919_2.png) [@pavanschoovideos](https://devforum.zoom.us/u/pavanschoovideos)\
**Post date:** [August 9, 2020, 2:41am UTC](https://devforum.zoom.us/t/disable-captcha/23550/30 "2020-08-09T02:41:42Z")

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Hey i have submitted to remove captcha from the  
account number :  
3004098673

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 9, 2020, 11:03pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/31 "2020-08-09T23:03:42Z")

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Hey @pavanschoovideos, @itcoder, @delltechnologies, @arpm, @zoom24, @maciek, @artem.pylypchuk, @alfieb, @struhlar, @AnscheChesed, @aslepaugo, @BobitBusinessMedia, @kevin.l,

The captcha will be disabled by default starting tomorrow:

> **[Web SDK - Upcoming Changes - Stay Up To Date - Documentation](https://marketplace.zoom.us/docs/guides/stay-up-to-date/upcoming-changes/web-sdk)**
>
> Web SDK
> 
> Tentatively scheduled for August 10th 2020
> 
> Enhancements
> 
> Enhanced reCaptcha functionality to only show display after attendee enters in the me...

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![kevin.l](https://avatars.discourse-cdn.com/v4/letter/k/7ea924/32.png) [@kevin.l](https://devforum.zoom.us/u/kevin.l)\
**Post date:** [August 10, 2020, 11:57am UTC](https://devforum.zoom.us/t/disable-captcha/23550/32 "2020-08-10T11:57:27Z")

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Hi @Tommy, I’m still getting the reCaptcha appearing? Do we need to change the version number? Currently we are using: [https://source.zoom.us/1.7.10/lib](https://source.zoom.us/1.7.10/lib)

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 10, 2020, 6:20pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/33 "2020-08-10T18:20:34Z")

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Hey @kevin.l,

It should be disabled for all now. Please try and let me know.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![poojan.trivedi0208](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/poojan.trivedi0208/32/13384_2.png) [@poojan.trivedi0208](https://devforum.zoom.us/u/poojan.trivedi0208)\
**Post date:** [August 12, 2020, 11:35am UTC](https://devforum.zoom.us/t/disable-captcha/23550/34 "2020-08-12T11:35:24Z")

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Hey @tommy,  
We are still getting the recaptcha for account: 117985922

Can you please check?

CC: @artem

Thanks,  
Poojan

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 12, 2020, 5:22pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/35 "2020-08-12T17:22:27Z")

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Hey @poojan.trivedi0208,

We have disabled recaptcha by default for every [Web SDK](https://marketplace.zoom.us/docs/sdk/native-sdks/web):

> **[Web SDK - Upcoming Changes - Stay Up To Date - Documentation](https://marketplace.zoom.us/docs/guides/stay-up-to-date/upcoming-changes/web-sdk#tentatively-scheduled-for-august-10th-2020)**
>
> Web SDK
> 
> Tentatively scheduled for August 10th 2020
> 
> Enhancements
> 
> Enhanced reCaptcha functionality to only show display after attendee enters in the me...

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![poojan.trivedi0208](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/poojan.trivedi0208/32/13384_2.png) [@poojan.trivedi0208](https://devforum.zoom.us/u/poojan.trivedi0208)\
**Post date:** [August 13, 2020, 7:56am UTC](https://devforum.zoom.us/t/disable-captcha/23550/36 "2020-08-13T07:56:20Z")

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Hey @tommy, I have attached a video proof here. Please check it out and let us know what we could be missing.  
Attachment:

 ![ZoomRecaptcha](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/d/daefb797a3aafb560713500be3ca2682a4fb4410.gif)

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 13, 2020, 5:12pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/37 "2020-08-13T17:12:06Z")

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Hey @poojan.trivedi0208,

That is not the Web SDK. We have only disabled the captcha by default for the [Web SDK](https://marketplace.zoom.us/docs/sdk/native-sdks/web).

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![poojan.trivedi0208](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/poojan.trivedi0208/32/13384_2.png) [@poojan.trivedi0208](https://devforum.zoom.us/u/poojan.trivedi0208)\
**Post date:** [August 14, 2020, 6:34am UTC](https://devforum.zoom.us/t/disable-captcha/23550/38 "2020-08-14T06:34:50Z")

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Hey @tommy, is there a way to have it disabled here? It is affecting our automated tests.

Thank you,  
Poojan

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<div class="post-metadata">

**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [August 14, 2020, 10:17pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/39 "2020-08-14T22:17:22Z")

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Hi @poojan.trivedi0208,

I dont think that can be disabled

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [August 24, 2020, 10:17pm UTC](https://devforum.zoom.us/t/disable-captcha/23550/40 "2020-08-24T22:17:30Z")

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