# Discrepancies in API rate limit label

**URL:** <https://devforum.zoom.us/t/discrepancies-in-api-rate-limit-label/57031>\
**Category:** API and Webhooks\
**Created:** [September 7, 2021, 6:53am UTC](https://devforum.zoom.us/t/discrepancies-in-api-rate-limit-label/57031 "2021-09-07T06:53:37Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![abhishek-kr](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/abhishek-kr/32/30242_2.png) [@abhishek-kr](https://devforum.zoom.us/u/abhishek-kr)\
**Post date:** [September 7, 2021, 6:53am UTC](https://devforum.zoom.us/t/discrepancies-in-api-rate-limit-label/57031/1 "2021-09-07T06:53:37Z")

</div>

**Description**  
The API rate limit is different from the Rate Limit Label mentioned in the documentation.

**Error**

1. /phone/metrics/call\_logs : The rate limit mentioned in doc is **Heavy** but API headers show it as **Resource-intensive**.

2. /phone/call\_logs/{callLogId} : Similarly for this API, Rate Limit Label mentioned is **Heavy**. API Headers shows it as **Light**.

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
OAuth

**Which Endpoint/s?**

1. Dashboard API - [/phone/metrics/call\_logs](https://marketplace.zoom.us/docs/api-reference/zoom-api/dashboards/listcalllogsmetrics)
2. Phone API - [/phone/call\_logs/{callLogId}](https://marketplace.zoom.us/docs/api-reference/zoom-api/phone/getcalllogdetails)

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:

1. Request URL: ://api.zoom.us/v2/phone/metrics/call\_logs  
Body: access\_token
2. See Headers/X-RateLimit-Category

**Screenshots (If applicable)**

 ![Screenshot 2021-09-07 at 12.13.23](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/d/c/dc4cea3ff222a5428f6c84d61d5407b59d84baf5.png)

---

<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [September 9, 2021, 6:11pm UTC](https://devforum.zoom.us/t/discrepancies-in-api-rate-limit-label/57031/2 "2021-09-09T18:11:24Z")

</div>

Hi @abhishek-kr

Thank you for reaching out to the Zoom Developer Forum and for bringing this to our attention.  
In the following link, you will be able to see all the Rate Limits with more detail.

> **[Rate Limits - API Reference](https://marketplace.zoom.us/docs/api-reference/rate-limits)**
>
> Rate limits
> 
> Rate limits define the maximum number of requests which can be made by a single account in a given period of time. When a limit is exceeded...

I will pass along these notes to the appropriate person  
Thanks  
Elisa

---

<div class="post-metadata">

**Author:** ![abhishek-kr](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/abhishek-kr/32/30242_2.png) [@abhishek-kr](https://devforum.zoom.us/u/abhishek-kr)\
**Post date:** [September 9, 2021, 6:28pm UTC](https://devforum.zoom.us/t/discrepancies-in-api-rate-limit-label/57031/3 "2021-09-09T18:28:54Z")

</div>

Thanks a lot for the effort @elisa.zoom .

Hoping to get the right info updated on the Zoom API Documentation page soon.

Cheers!  
Abhishek

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [September 13, 2021, 12:30pm UTC](https://devforum.zoom.us/t/discrepancies-in-api-rate-limit-label/57031/4 "2021-09-13T12:30:38Z")

</div>

Closed on September 13, 2021, 12:30pm UTC